Director, SDLC Process Manager

SMBC Group; Charlotte (NC); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work model

Disability accommodations during candI

Job summary

SMBC Group is seeking a Director to govern and evolve the enterprise Software Development Lifecycle (SDLC) framework. The role partners with Engineering, Architecture, Cyber Security, Infrastructure, Risk, DevOps, and senior leadership to ensure compliant, measurable, and efficient software delivery across the organization.

The ideal candidate has 10+ years in SDLC management, strong leadership, and experience in regulated industries, with expert knowledge of SDLC/DevSecOps practices and

Qualifications

• 10+ years in SDLC management, governance, or related fields.
• 5+ years leading enterprise-wide process transformation.
• Experience in regulated industries (banking/FS).
• Strong knowledge of SDLC, Secure SDLC, DevSecOps practices.
• Familiarity with NIST, FFIEC, COBIT, ITIL.

Responsibilities

• Serve as the enterprise process manager and senior leader for the Software Development Lifecycle (SDLC) framework.
• Maintain and enhance SDLC processes, procedures, standards, policies, and governance frameworks.
• Drive adoption and execution of SDLC requirements across the technology organization.
• Identify process gaps, compliance risks, and remediation strategies.
• Lead modernization initiatives focused on automation and efficiency.
• Establish KPIs, KRIs, dashboards, and operational metrics for SDLC.

Skills

Software delivery governance

Leadership

SDLC knowledge

Regulated industries

Stakeholder management

Executive communication

Education

Bachelor's degree in Computer Science

Master's degree preferred

Tools

Jira

ServiceNow

GitHub

CI/CD tooling

Testing platforms

DevSecOps tooling

Job description

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SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

Director, Software Delivery Lifecycle (SDLC) Process Management

We are seeking an experienced and strategic leader to serve as Director, SDLC Process Management. This role is responsible for governing, evolving, and operationalizing the enterprise Software Development Lifecycle (SDLC) framework across the organization. The successful candidate will ensure that software and technology delivery processes remain effective, compliant, measurable, and aligned to architecture standards, security requirements, risk, and regulatory requirements.

The Director will partner closely with Engineering, Architecture, Cyber Security, Infrastructure, Risk Management, DevOps, Program Delivery, and Senior Technology Leadership to establish and continuously improve enterprise SDLC capabilities. This role combines process ownership, governance leadership, organizational change management, support metrics and reporting, and technology enablement to strengthen the organization's software delivery practices.

Key Responsibilities

• Serve as the enterprise process manager and senior leader for the Software Development Lifecycle (SDLC) framework.
• Maintain and continuously enhance SDLC processes, procedures, standards, policies, and governance frameworks.
• Drive consistent adoption and execution of SDLC requirements, controls, and standards across the technology organization.
• Identify process gaps, inefficiencies, compliance risks, and control weaknesses, and develop remediation strategies.
• Lead process modernization initiatives focused on automation, simplification, operational efficiency, and continuous improvement.
• Establish and maintain KPIs, KRIs, dashboards, and operational metrics to measure SDLC adoption, effectiveness, compliance, and overall process performance.
• Monitor adherence to established standards and governance requirements, escalating risks and issues as appropriate.
• Present process performance, adoption trends, risks, and recommendations to senior management, governance forums, and executive stakeholders.
• Ensure SDLC practices support regulatory requirements, technology controls, audit readiness, risk management objectives, and internal governance standards.
• Partner with Engineering, Product, Architecture, Cyber Security, Infrastructure, Risk, and DevOps teams to embed SDLC requirements into enterprise platforms including Jira, ServiceNow, GitHub, CI/CD pipelines, testing platforms, and DevSecOps tooling.
• Develop and execute communication, training, and organizational change management strategies to support enterprise adoption and long-term sustainability of SDLC processes.

Required Experience, Knowledge and Skills

• 10+ years of experience in software development lifecycle management, technology governance, technology risk, enterprise architecture, DevOps, software engineering management, or related disciplines.
• 5+ years of leadership experience managing enterprise-wide process, governance, transformation, or technology modernization initiatives.
• Demonstrated experience implementing, governing, or managing SDLC, Secure SDLC, DevSecOps, or technology governance frameworks.
• Experience working within highly regulated environments such as banking, financial services, insurance, healthcare, or other regulated industries.
• Deep understanding of Software Development Lifecycle (SDLC) principles, governance models, and industry leading practices.
• Demonstrated success driving adoption of enterprise processes, standards, and technology platforms.
• Strong knowledge of Secure SDLC, DevSecOps, software quality management, technology controls, and risk management practices.
• Familiarity with regulatory and industry frameworks such as NIST, FFIEC, SSDF, COBIT, ITIL, and related standards.
• Strong understanding of enterprise delivery platforms, including Jira, ServiceNow, GitHub, CI/CD tooling, testing platforms, and reporting solutions.
• Ability to translate regulatory, risk, and control requirements into practical technology delivery processes.
• Strong analytical, problem-solving, organizational, and strategic planning skills.
• Exceptional communication, executive presentation, stakeholder management, and influencing capabilities.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business Technology, or a related discipline.
• Master's degree preferred.
• Relevant certifications such as ITIL, CISSP, CISM, CGEIT, PMP, SAFe, or equivalent industry credentials.

SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at [e-mail].