Director, Sales Pro & Canada

Wella Operations US LLC; California; Hybrid; USD 150,000 - 200,000; Full time

Job summary

Wella Operations US LLC in Calabasas, CA, seeks a Director of PRO Sales for the US & Canada to drive growth in the professional channel. This strategic leadership role guides cross-functional teams and builds partnerships with key accounts across NA.

The position carries ownership, accountability, and a strong customer focus, with up to 50% travel. This is a hybrid role based in California with three onsite days weekly, offering a competitive base salary plus bonus and a comprehensive rewards

Qualifications

• Proven sales account management experience with PRO accounts (BSG, SalonCentric) preferred.
• Strong networking skills to influence internal and external contacts.
• Excellent organizational and planning skills with a proactive approach.
• Numerate and comfortable analyzing data; proficient in MS Office.
• Must have strong communication, customer focus, and leadership potential.

Responsibilities

• Drive PRO Channel performance in NA and achieve revenue targets.
• Develop relationships with buyers and planners in each Key Account.
• Lead weekly calls and monthly reviews on promotions and sales plans.
• Develop annual account plans with launches and promotions based on insights.
• Collaborate with Marketing, Finance, Operations and HR to support growth.

Skills

PRO account management

Networking

Organizational planning

Data analysis

MS Excel

Communication

Education

Bachelor's degree

Tools

MS Office

Job description

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Iconic British brand ghd (a Wella company) is a global leader in high end professional hair styling tools and the UK’s number one recommended styling brand. Loved by stylists and consumers, loved by press, and loved by the people that work for the brand!

Merging science and innovation, with luxury beauty and style; ghd pioneers new technologies and beautiful designs to create the most technically advanced hair tools in the world. Developed by leading scientists in the dedicated ghd R&D laboratories in Cambridge, ghd tools deliver safer for hair heat styling and have become an essential part of the daily lives of professional hair stylists and consumers globally.

A trusted and loved brand, ghd sells 2 million stylers every year and 5 iconic ghd products are sold every minute. The award-winning ghd tools are used by 200,000 stylists around the world and sold in 30+ countries and more than 45,000 premium salons.

Renowned for game changing innovation and superior performance, at ghd we are on a mission to transform lives with the power of a good hair day!

Position Summary:

The Director of PRO Sales (US & Canada) is a strategic leadership role responsible for growing ghd’s professional channel across the United States and Canada. The role sets direction, guides the team, and drives performance and market penetration among professional clients. In the United States, the business is managed by a Senior Account Manager responsible for BSG and SalonCentric and a Key Account Manager overseeing DSO and independent clients. In Canada, the business is led by a two-person team comprising a Senior Key Account Manager and a Key Account Manager. Our objective is to put a ghd tool in the hands of every stylist across North America, supported by partnerships with as many cosmetology schools as possible.

This role carries significant ownership, decision authority, and accountability within the professional commerce organization and is a very relevant voice in the Leadership Team.

This is a hybrid role, based in Calabasas, CA (3 days onsite).

Key Responsibilities:

• Responsible and accountable for the performance of the PRO Channel in NA in line with revenue growth targets.
• Develop close working relationships at buyer and planner levels in each Key Account through a collaborative business partner approach.
• Attend weekly calls and monthly meetings to present, review and track promotional plans and deliver successful execution of the sales, marketing and educational goals within each account. Thes are owned and managed by the SR Key Account Manager
• Steer the development of annual plan for each account including product launches and promotions based on results from previous year and on market insights to drive sell-out in each account.
• Help to prepare and attend annual Strategy & Joint Business Planning meetings to present NPD and set sales targets and budgets for each key account customer to deliver the business growth goals.
• Collate and analyze consistent and accurate data to produce meaningful reports for weekly sales meetings on KPIs: sales data, stock holdings, sell-out performance and all relevant set of data to drive strategic business proposals.
• Work together with demand planning and supply chain teams on a monthly basis to create precise and efficient forecasts for the S&OP process, in particular on our hero category.
• Be aware of in-store activities and promotions, category sales, market trends, launches/promotions & competitors’ activities to effectively drive sales goals.
• Identify opportunities to increase brand visibility and presence online and in-store via visual merchandising to drive sales. Tactical planning and execution of planogram updates.
• Especially for clients with stores: Negotiate prime retail positioning and secondary display space in all targeted accounts.
• Work collaboratively with all ghd internal departments including Marketing, Finance, Operations, Education and HR teams.
• To uphold the high standards of integrity for both the brand and the company in all areas of operation of the sales function

Qualifications:

• Proven sales account management experience specifically working with key stakeholders within PRO accounts, preferably BSG and SalonCentric and the day to day operations in a DSO environment. USA experience is required, Canadian market experience is a plus.
• Demonstrates good networking skills (internally and externally) and actively seeks to use contacts to further their own input, impact and influence.
• Strong organizational and planning skills, with hands-on attitude and pragmatic solution orientation. Acts in a structured and forward-looking manner.
• Numerate with an aptitude for analyzing data and numbers. Strong skills on MS Office including Excel, PowerPoint, Marketing, Finances and Digital.
• Must be enthusiastic, resilient, tenacious, and persuasive with excellent communication skills and a strong customer focus.
• Highly self-motivated, ability to work on own bust also very important to be a team player and leader.
• Professionalism and sensitivity in negotiations and the ability to communicate with different contacts in a target group-oriented and authentic manner.
• Be willing and able to do USA and Canada market travel or overnight travel up to 50%.
• Four- year college degree.
• Interest in the beauty industry.

We disclose the compensation range for positions in compliance with local law. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, skills and in comparison to internal incumbents currently in similar roles—pay Range: $150,000 - $200,000 salary per year plus bonus. The range listed is just one component of Wella Company's total rewards package for employees. Other rewards may include annual bonus plan or variable pay, depending on the role. In addition, Wella Company provides a rich variety of benefits to employees, including health insurance, life and disability insurance, 401(k) retirement plan, paid holidays and paid time off (PTO).

NOTICES

• All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
• If you need assistance and/or a reasonable accommodation due to a disability during the application process, please email [e-mail]. This email account will not respond to inquiries regarding the status of a candidate’s application.
• Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.