Director, Sales – Mastercard Move (NAM)

MasterCard; New York (NY); On-site; USD 90,000 - 160,000; Full time

Job summary

This innovative firm is seeking a Director of Product Management to lead the A2A strategy in the US. In this dynamic role, you will drive product strategy and collaborate with various teams to enhance customer experiences in payments. Your ability to negotiate and advance multiple discussions will be key to success. Join a forward-thinking company that values strong customer relationships and strategic problem-solving. If you are results-driven and eager to make a significant impact in the payments industry, this opportunity is perfect for you.

Qualifications

• Strong customer focus and relationship orientation are essential.
• Exceptional communication skills are crucial for this role.

Responsibilities

• Develop and execute A2A product strategy, including C2B and B2B flows.
• Collaborate with cross-functional teams to implement product strategy.

Skills

Customer focus

Written communication

Verbal communication

Strategic problem-solving

Business acumen

Influencing ability

Results-driven

Relationship orientation

Job description

Job Title: Director, Product Management

Overview:

The NAM Transfer Solutions Team is responsible for igniting momentum for Mastercard Account to Account (A2A) Strategy in the US, including C2B (bill pay) and B2B payments flows. Our aim is to (1) accelerate revenue, (2) drive growth in A2A flows for Mastercard and (3) establish our brand as a one-stop shop for AP and AR modernization and innovation.

In this role, you will develop product strategy, generate GTM plans and execute BD/sales functions. Key activities include the development and execution of product strategy, develop and execute sales strategy to sign the most significant partner opportunities, including proposal development, negotiation of business and financial terms and closing of deals.

Role:

1. Develop and execute A2A product strategy in the US, including C2B (bill pay) and B2B flows.
2. Collaborate with cross-functional partners to execute product strategy (SMB team, Corporate Payment team, Healthcare team, Global Product).
3. Develop GTM plan for A2A strategy.
4. Work independently and with the leaders of customer account management teams, where applicable, in the qualification, prioritization and advancement of pipeline and cross-sell opportunities.
5. Consult with clients/prospects to assess complexity and highest value business opportunities.
6. Complete diagnosis of client's current business situation and related requirements through data gathering, customer collaboration, research, tools development and business case modeling.
7. Advance multiple negotiations in parallel, from pre-proposal stages through implementation.
8. Liaise with partners, account teams and product development teams to share voice-of-customer feedback on required/desired functionality for NAM customers.

All About You:

1. Strong customer focus and relationship orientation.
2. Exceptional written and verbal communication skills.
3. Comfort with strategic problem-solving and analytics, with strong business acumen.
4. Strong influencing ability, with comfort interacting with all levels of partner management to advance sales discussions.
5. Results-driven, with flexible demeanor and willingness to advance multiple discussions and workstreams in parallel.
6. Experience in product/technical sales for a complex payments product or service.
7. Experience in retail banking, payments and/or billing; or selling to those segments.
8. Prior experience with retail banks, treasury management organizations, Fintechs.
9. Familiarity with AP and AR processes a plus.