Director, Sales Engineering - Enterprise (Great Lakes)

Arctic Wolf; Illinois; Remote; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic Director of Sales Engineering to lead a high-performance team in the cybersecurity sector. This remote role requires a candidate who resides in the Great Lakes region and possesses a strong technical background in security solutions and sales engineering. You will inspire and develop your team while collaborating with various departments to drive business success. Join a forward-thinking company that is shaping the future of security operations and making a significant impact in the industry. If you are passionate about leading teams and enhancing customer relationships, this opportunity is perfect for you.

Benefits

Equity for all employees

Flexible time off and paid volunteer days

RRSP and 401k match

Training and career development programs

Comprehensive private benefits plan

Robust Employee Assistance Program

Fertility support and paid parental leave

Qualifications

• Minimum 2 years in a management role, preferably in presales engineering.
• Strong technical experience in Networking, Security, and Cloud Services.

Responsibilities

• Lead and develop a high-performance Sales Engineering team.
• Build relationships across teams to support sales objectives.
• Coach SEs to enhance their skills and customer engagement.

Skills

Technical Leadership

Sales Engineering

Networking

Security Solutions

Collaboration

Coaching and Mentoring

Business Acumen

Education

Bachelor’s Degree

Tools

Salesforce.com

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

Director, Sales Engineering - Enterprise (Great Lakes)

Director, Sales Engineering - Enterprise (Great Lakes)

Apply locations Remote - Illinois, Remote - Michigan, Remote - Kentucky, Remote - Indiana, Remote - Ohio

Time type: Full time

Posted on: Posted 2 Days Ago

Job requisition id: R25_443

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations.

Our mission is simple: End Cyber Risk. We’re looking for an in-territory Director of Sales Engineering - Enterprise to be a part of making this happen.

Location: Remote role, but candidate must live in territory of IL, IN, MI, OH, or KY to be considered. Preference for a candidate based in the greater Chicago area.

About the Role

The Director of the Sales Engineering is critical to the success of the team/company and provides technical leadership to the team via player-coaching and leading by example. The candidate possesses a strong technical aptitude and has experience running technical sales campaigns within networking, security, infrastructure, SaaS, or governance risk and compliance industries. This person is a seasoned, functional leader who leads a highly professional Sales Engineering team. This person is focused on strong technical accountability for short-term results while strategically planning for the future of the team and business.

This is a results-oriented position, and you must demonstrate that you can build and lead a highly effective SE team. This will be done by having a high aptitude in security technology, leadership/management, partner development, and strong business and sales acumen. The character and competency you instill into the SE team is a critical component to this role.

Responsibilities

• Lead, inspire, recruit, develop, and retain a high-performance Sales Engineering team to help support our Sales business.
• Build relationships and collaborate across Sales, Architects, Sales Ops, Marketing, Product Management, and R&D teams to ensure organizational agility while leading your team(s).
• Engage in and help build and/or maintain prospect/partner technical and/or executive relationships to accelerate Arctic Wolf brand awareness, build partner mindshare, and accelerate business closure.
• Monitor, review, and coach SEs to enhance their objection handling, demonstrations, and overall ability to architect and scope Arctic Wolf solutions to solve customer challenges.
• Provide creative approaches and ideas to solving complex challenges for our customers and for our sales organization.
• Acts as district escalation point for technical sales campaigns. Must understand and have working knowledge of Arctic Wolf platform and business processes relevant to deal structure.
• Conduct weekly or bi-weekly meetings with team members to track and measure results against goals.

Who You Are

• Understanding the core components of our Partner Program and implementing them into the sales cadence of the SE team.
• Help build and maintain a strong partner ecosystem, understanding our partners are an extension of our team and critical to our success. We are a 100% channel company.
• Maintaining and managing weekly activity, objectives, and outcomes.
• Promoting the team’s personal development.
• Driving to and meeting the objectives set by the organization.
• Travel and attend meetings, conferences, tradeshows, and other company functions.
• Understand and influence Arctic Wolf product features, advantages, benefits, and selling points.
• Being available and accessible to fellow co-workers to help them achieve their objectives.
• Performing other related duties as assigned.
• Create an environment in which prospects become customers and customers become evangelists.
• MUST RESIDE IN TERRITORY – typically 30% or less of business travel.

Minimum Qualifications

• Minimum of 2 years in a management role, preferably managing a presales engineering team.
• Minimum of 3 years in a customer-facing role, preferably in a presales engineering capacity or consulting role focused on security solutions.
• Minimum of 3 years supporting, delivering, or designing enterprise IT systems, security-focused systems desired.
• Quickly learn to articulate the business application/value of the AWN technology to all audiences, ranging from technical to executive-level decision makers.
• Excellent written, verbal, presentation, time management, and attention to detail.
• Strong collaboration and teambuilding skills.
• Demonstrated ability to coach, mentor and challenge your sale peers and your SE team.
• Proven track record of delivering measurable results.
• You must have an “I own the problem AND the solution” attitude.
• Extensive technical experience in Networking, Security, Identity Management, Cloud Services, and Windows/Linux/Mac.
• Strong working knowledge of Word, PowerPoint, and Excel.

Preferred Qualifications

• Bachelor’s Degree.
• CISSP, GCIH, CISA or CISM certification(s).
• Working knowledge of Salesforce.com.
• Previous experience selling XaaS solutions (software, infrastructure, SOC/Security) and/or managed services.
• Mac OS.

About Arctic Wolf

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk—we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk, we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

• Equity for all employees.
• Flexible time off and paid volunteer days.
• RRSP and 401k match.
• Training and career development programs.
• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services.
• Robust Employee Assistance Program (EAP) with mental health services.
• Fertility support and paid parental leave.

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing [e-mail].

Security Requirements

• Conduct duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information (in accordance with our employee handbook and corporate policies).
• Background checks are required for this position.
• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.