Director, Sales and Retention, Health Plan

Good Samaritan Society; Wisconsin; Remote; USD 80,000 - 120,000; Full time

Job summary

A leading healthcare provider is seeking a Sales and Retention Leader to drive growth strategies and build relationships across their product lines, including Individual ACA and Medicare Advantage. The successful candidate will bring extensive experience in sales within the health insurance sector, focusing on retention metrics and innovation to enhance customer experiences.

Benefits

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Generous time off package

Qualifications

• Ten years of proven experience in sales, service or account management in health insurance industry.
• Strong analytical and presentation skills.
• Health insurance license required within 3 months of hire.

Responsibilities

• Leads and supports the sales and retention team in developing growth strategies.
• Builds strategic relationships with brokers, clients, and market leaders.
• Coaches colleagues to solve problems and meet departmental goals.

Skills

Relationship Building

Analytical Skills

Presentation Skills

Education

Bachelor’s degree in Marketing, Sales, Public Relations or Business

Job description

Careers With Purpose

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Facility: Remote WI
Location: Remote, WI
Address:
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00

Job Summary

Leads and supports the sales and retention team in developing and executing growth and retention strategies across all core product lines, including Individual ACA, Employer Group, Medicare Advantage, and TPA/Self-Funded plans. Builds strategic and long-term relationships with brokers, consultants, clients, and system market leaders to drive enrollment, maximize retention, and enhance the customer experience. Elevates the organization’s visibility, value proposition, and market presence while identifying new opportunities for sustainable growth across diverse markets. Responsible for oversight and leadership of the sales and retention team, focusing on efficient internal operational workflows and sales targets to ensure departmental goals are met. Drives innovation with a continual focus on seeking better ways to serve our consultants, brokers, clients and members to the highest level. Builds and maintains strong, effective relationships with agency leaders, clients, internal and external colleagues within the organization to continue to push the Health Plan forward. Coaches colleagues to solve problems, grow and set high standards and challenges within the department. Strengthens strategic partnerships to advance sustainability and growth while distinguishing the organization as a leader within the organization's footprint. Serves as a source of market intelligence for product development, marketing and sales efforts. Demonstrates passion for prospecting new business opportunities and keeping retention metrics high year-over-year. Acts as a positive representative of the Health Plan to the community and stakeholders. A strong focus on mentorship working alongside Account Executives and Market Development Partners in the field, helping to cultivate the expectations and value-added propositionthe Health Plan offers to prospects, clients, members and brokers.

Qualifications

Bachelor’s degree in Marketing, Sales, Public Relations or Business required.

Ten years of proven experience in sales, service or account management experience in health insurance industry, with multi-line product knowledge (ACA, Group, Medicare, TPA). Demonstrated success in both new business growth and member/broker retention strategies. Strong analytical and presentation skills; ability to influence cross-functional teams. Excellent broker and client relationship-building expertise.

Health insurance license required within 3 months of hire date. Understanding of CMS compliance regulations and ACA marketplace dynamics preferred.

Benefits

Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail] .

Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0226801
Job Function: Health Plan
Featured: No