Director, Risk Management - Ecosystem Risk & Integrity

Capital One; McLean (VA); Vor Ort; USD 180.000 - 230.000; Vollzeit

Zusammenfassung

Capital One is seeking a Director of Risk Management for Ecosystem Risk & Integrity to lead a team of risk specialists and secure the global payment ecosystem. You will translate risk data into strategic insights for executives, drive governance, and collaborate with data science and operations to enhance controls across the network.

This role emphasizes protecting brand and financial performance, building scalable risk programs, and partnering across functions to safeguard the Capital One

Qualifikationen

• Bachelor's Degree or military experience.
• At least 5 years of experience in Project and/or Process Management.
• At least 5 years experience in Operations Management.
• At least 2 years experience in Project Management.
• At least 2 years experience in People Management.
• Preferred: Master's degree in related fields.
• Six Sigma/Lean or other process-certifications are a plus.
• Experience in financial services recommended.

Aufgaben

• Secure Capital One's global payment ecosystem by transforming risk controls and enforcing rules.
• Build a multifaceted Participant Risk Rating strategy integrating financial and operational risk.
• Lead brand protection using risk-detection technologies and AI-augmented monitoring.
• Serve as trusted advisor to executives, translating risk data into strategic insights.
• Integrate risk ratings into participant lifecycle management and governance frameworks.
• Foster cross-functional collaboration between data science and operations.
• Recruit, mentor, and empower a high-performing Risk Specialists team.
• Finalize and maintain category and sub-category risk framework.
• Conduct risk and gap assessments to guide business decisions.
• Lead large-scale Risk Process Improvement and governance initiatives.

Kenntnisse

Risk management

Project management

Operations management

People management

Ausbildung

Bachelor's degree or military experience

Master's degree in Business Management, Finance, Accounting, Economics, Mathematics or Project Management

Jobbeschreibung

As a Director of Risk Management for Ecosystem Risk & Integrity at Capital One, this role leads a high-performing team of Risk Specialists to secure the global payment ecosystem against threats and abuse. You will act as a thought leader and trusted advisor to executives, translating risk data into strategic insights, overseeing participant lifecycle strategies, and driving operational compliance across various risk stripes—including building out the Participant Risk Rating system and assessing risk against operating regulations. Partnering across data science and operational teams, you will transform risk controls, enforce network standards, and protect Capital One’s brand and financial performance.

Responsibilities

• Ecosystem Risk & Integrity: Secure Capital One’s global payment ecosystem against threats and abuse by transforming risk controls and enforcing rules and standards.
• Participant Risk Rating Strategy: Build a multifaceted risk rating methodology for network participants and their adherence to Op Regs, legal, and regulatory standards. Combine various risk verticals (financial, operational, AML, etc.) into a holistic rating system; maintain and dynamically update ratings and integrate into GPN systems and processes.
• Intelligent Brand Protection: Lead the charge in neutralizing deceptive activities by deploying cutting-edge risk detection technologies and AI-augmented monitoring, acting as a high-tech guardian and innovator. Set robust standards that preserve trust, integrity and drive secure growth.
• Strategic Advisory & Executive Governance: Serve as a trusted advisor to GPN Executives, translating complex risk data into strategic insights that safeguard the Global Payment Network and empower confident decision-making.
• Resilient Partner Lifecycles: integrate risk ratings into a holistic participant risk management strategy that ensures institutional fidelity and promote trust amongst ecosystem participants
• Cross-Functional & Analytical Innovation: Foster a collaborative movement combining data science and human ingenuity to solve complex network challenges and build a unified front in global ecosystem defense. Leverage creative applications of structured and non-structured data to slope and manage participant risk.
• Team Leadership: Recruit, mentor, and empower a high-performing team of Risk Specialists to drive network resilience.
• Framework Governance: Finalize and maintain category and sub-category framework.
• Risk & Gap Assessments: Perform critical risk category assessments and extensive gap analyses to guide business decisions.
• Process Excellence: Apply analytical skills to lead large-scale Risk Process Improvement, Process Design, and Governance.

Basic Qualifications

• Bachelors Degree or military experience
• At least 5 years of experience in Project and/or Process Management
• At least 5 years experience in Operations Management
• At least 2 years experience in Project Management
• At least 2 years experience in People Management

Preferred Qualifications

• Masters Degree in Business Management, Finance, Accounting, Economics, Mathematics or Project Management
• At least 5 years of experience as a Project and/or Process Manager within the financial services industry
• At least 10 years of overall experience as Project and/or Process Manager
• Business Process Management certification Six Sigma Lean, Green Belt or Black Belt certification, Agile Coach certification, Compliance Certification (CRCM)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.