Director, Risk Advisory - Global Payment Network

Capital One; McLean (VA); On-site; USD 206,000 - 235,000; Full time

Job summary

Capital One is seeking a Director of Risk Advisory for its Global Payment Network to lead risk management across network and merchant businesses. The role drives advisory functions, ensures compliance alignment, and partners with executives to implement innovative risk solutions globally.

The position requires deep experience in risk, regulatory standards, and leadership, with a track record of building robust risk programs across diverse payment networks.

Qualifications

• Bachelor's Degree or military experience.
• 8+ years of legal, compliance, or risk management experience or 8+ years of regulatory experience in consumer financial services/payments.
• At least 4 years of people management experience.
• At least 4 years of experience consulting with and presenting to executive leadership.

Responsibilities

• Collaborate with first and second line functions to analyze the risk management program for the network and merchant services.
• Educate risk management colleagues and leaders on nuanced considerations.
• Provide advice and challenge on risks impacting network and merchant businesses through engagements.
• Advise business leaders on regulatory requirements, policies, and industry standards.
• Develop expert understanding of end-to-end network and merchant processes worldwide.
• Identify trends in business data and understand payments risk dynamics.

Skills

Leadership

Risk management

Regulatory knowledge

Stakeholder communication

Mentoring

Education

Bachelor's Degree or military experience

Job description

Director, Risk Advisory - Global Payment Network

Director of Risk Advisory at the Global Payment Network will perform a key risk management role for Capital One’s network and merchant businesses. They will be a key leader in the establishment and implementation of the risk management advisory function within one of the network schemes (i.e., PULSE, Discover Network, Diners Club International). The Director is a critical member of the risk management team responsible for delivering risk and compliance advice for business processes worldwide. They will serve as a subject matter expert for critical areas within one of GPN’s Schemes to ensure the business aligns with the Capital One’s broader enterprise risk management framework. Directors in GPN Risk and Advisory at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company.

Responsibilities

• Collaborate with first and second line functions to analyze the existing risk management program framework and applicability to the network and merchant services business.
• Educate and influence risk management colleagues and leaders with respect to nuanced or specialized considerations, as necessary.
• Utilizing subject matter expertise, provide advice and challenge on the risks impacting the network and merchant businesses through both formal and informal engagements.
• Advising business leaders on regulatory requirements, policies, and industry standards.
• Develop expert-level understanding of end-to-end network and merchant business processes worldwide.
• Proactively identify trends in business data and demonstrate appreciation of network payments risks, including emerging and external risks.
• Maintain subject matter expertise in the broader payments industry and applicable global laws and regulations.
• Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, global markets, or develop new products.
• Develop strong relationships across the lines of defense, including Compliance, Legal, and Audit.
• Display a passion for coaching and developing others through their leadership style and presence, whether as direct reports or extended team members.
• Support regulatory exam and engagement preparation and delivery.
• Manage, develop, and coach a Risk Advisory Team in support of their job responsibilities and to further their careers.
• Participate in reporting activities to leadership in the business and Risk Management.

Basic Qualifications

• Bachelor's Degree or military experience
• At least 8 years of legal, compliance, or risk management experience OR at least 8 years of regulatory experience in consumer financial services or payments industry
• At least 4 years of experience in people management
• At least 4 years of experience consulting with and presenting to executive leadership

Preferred Qualifications

• Master’s Degree in Business Administration (MBA), Finance, Risk Management, Information Systems, or a related analytical field.
• Proven experience in a first or second Line of Defense risk management role, with a strong track record of effectively challenging or responding to line of Defense business decisions across diverse lines of business (e.g., Card, Retail, Commercial, Payment Networks).
• Deep familiarity with US and international operational resilience and risk management regulatory standards (such as OCC Payment Systems Guidance, Payment Card Industry Compliance, NIST).
• Certified Business Continuity Professional (CBCP/MBCP)
• Certified in Risk and Information Systems Control (CRISC)
• Certified Information Security Manager (CISM)
• Other operational risk or resilience designations.
• Experience leading data-driven risk analyses, building risk-based hypotheses, and translating complex technical data into clear, narrative-driven executive reports.

Immigration Restrictions

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

Salary by Location

Chicago, IL: $187,300 - $213,700 for Director, Risk Management

Houston, TX: $187,300 - $213,700 for Director, Risk Management

McLean, VA: $206,000 - $235,100 for Director, Risk Management

New York, NY: $224,800 - $256,500 for Director, Risk Management

Richmond, VA: $187,300 - $213,700 for Director, Risk Management

Riverwoods, IL: $187,300 - $213,700 for Director, Risk Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Eligibility

Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Equal Opportunity

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Accommodations

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

Other Information

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.