Director, Revenue Operations

Sanity; San Francisco (CA); On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Health plans

Flexible work environment

Global team

Stock options

Work-life balance

Job summary

Sanity is seeking a Director, Revenue Operations to lead AI-driven RevOps transformation in a fast-growing B2B SaaS company. You will own the GTM tech stack, drive data integrity, and scale processes from lead to close.

You will partner with Sales, Marketing, Finance and Enablement to design systems, automate workflows, and build a small, capable RevOps team. This role is based in North America and requires hands-on leadership and deep CRM expertise.

Qualifications

• 7+ years in Revenue Operations or Sales Operations at a B2B SaaS company with leadership experience.
• Direct experience building AI workflows and agents to automate manual work with measurable efficiency gains.
• Hands-on ownership of Salesforce: reports, objects, data problem diagnosis.
• Experience with CPQ, deal desk, and quote-to-cash workflows.
• Proficient in data interpretation and BI tools; able to translate data to action.
• Player-coach who collaborates with Sales leadership and drives alignment.

Responsibilities

• Lead AI transformation across the GTM tech stack, automating tasks to reallocate capacity to growth.
• Design and deploy AI capabilities and autonomous agents across core RevOps workflows.
• Own GTM platform roadmap, including Salesforce, CPQ, and data enrichment tools.
• Establish data governance and accurate hierarchies to ensure reliable reporting.
• Lead segmentation, capacity modeling, territory design, and quota allocation.
• Build and mentor a small RevOps team while staying hands-on when needed.

Skills

AI Strategy

GTM Automation

RevOps Leadership

Sales Ops

Data Governance

Forecasting

Team Management

Education

Bachelor's degree

Tools

Salesforce

CPQ

Data Enrichment

SQL

BI Tools

Job description

At Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations.

Sanity's go-to-market motion runs on the systems, data and process that Revenue Operations owns. As Director, Revenue Operations, you'll own that end to end and will be responsible to build automation into every process and system. You will take an AI-first mindset to build and maintain a modern Revenue Operations operating system from lead to close. This role will set the example across the GTM function on building with AI to streamline the business. This is a hands-on leadership role. You'll lead a small team, and you'll also be in the systems yourself. You'll design the architecture and you'll build it. You'll report to the VP of Revenue Operations and partner closely with Sales, Marketing, Finance and Enablement.

What you would do:

AI Strategy & GTM Automation

• Lead AI Transformation of RevOps: Execute an AI-first strategy across our GTM technology stack, systematically automating operational tasks to reallocate team capacity toward high-impact strategic growth.

• Deploy Intelligent Agents: Design and deploy AI capabilities and autonomous agents across core revenue workflows—including pipeline forecasting, lead routing, automated prospecting, and deal intelligence to drive pipeline velocity and rep productivity.

GTM Systems Architecture & Tech Stack Ownership

• Own Systems Roadmap: Architect, manage, and continuously optimize our core GTM platform ecosystem, including Salesforce, CPQ, and integrated tools for routing, data enrichment, and prospecting sequences.

• Drive Operational Precision: Establish and enforce accurate account hierarchies, complex routing rules, and territory mapping to ensure seamless lead-to-opportunity execution.

Data Governance & Account Integrity

• Data Integrity Framework: Design and implement an enterprise data governance model across the tech stack to guarantee a single source of truth for downstream reporting engines and executive dashboards.

GTM Strategy, Planning & Capacity

• GTM Strategy & Allocation: Lead multi-tiered account segmentation (Strategic, Enterprise, and Commercial), capacity modeling, territory design, and quota allocation to align go-to-market execution with overarching revenue goals.

• Build the team

  • Lead and develop a small RevOps team, while staying close enough to the work to step in where needed.

  • Unblock the team technically as well as organizationally.

About you:

• Based in: [OPEN - North America

• 7+ years in Revenue Operations or Sales Operations at a B2B SaaS company, with experience leading a team and owning core RevOps operations end to end.

• Direct experience with building AI workflows and Agents to automate and eliminate manual work with demonstrated efficiency results.

• Significant hands-on ownership of Salesforce. You build the reports, manage the objects and diagnose the data problems yourself

• Direct experience with CPQ, deal desk and quote-to-cash

• Comfortable in the data, whether that's SQL or a BI tool, and able to say what it means and what to do about it

• A player-coach orientation. You're not above the details and you're happy owning the work yourself

• You've partnered with Sales leadership as a peer, brought a clear point of view, and been willing to disagree

• Experience at a company that scaled through a Series B to D inflection. Usage-based or developer-focused business models are a plus

• Clear written communicator who documents what they build so other people can pick it up

What we can offer:

• A highly-skilled, inspiring, and supportive team

• Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth

• A global, multi-culturally diverse group of colleagues and customers

• Comprehensive health plans and perks

• A healthy work-life balance that accommodates individual and family needs

• Competitive stock options program and location-based salary

Who we are:

Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.

Sanity recently raised an $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years.

You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here!

Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.