Director Resource Optimization Operations

HCA Healthcare, Inc.; Nashville (TN); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) match

Education support

Job summary

HCA Healthcare is seeking a Director Resource Optimization Operations in Nashville to bridge analytics and execution across labor management, overhead, and productivity. You will partner with Finance, HR, and Performance Improvement leaders to identify value creation opportunities and drive practical, scalable actions.

You will lead validation of opportunities, assess feasibility, refine sizing, and develop actionable plans that balance financial impact with operational continuity across

Qualifications

• Bachelor's degree in Analytics, Finance, Healthcare Administration, Engineering, or related field.
• 7+ years of experience in analytics, finance, performance improvement, healthcare operations, consulting, labor management, or enterprise transformation.
• Experience using large datasets to identify financial or operational improvement opportunities.
• Experience with benchmarking, productivity analysis, cost analysis, financial modeling, or operational performance tools.
• Experience preparing executive-level insights, dashboards, or analytical recommendations.
• Healthcare operations or health system experience.

Responsibilities

• Leads validation of enterprise value creation opportunities identified by the Resource Optimization Operations.
• Partners with leaders to evaluate feasibility, complexity, risk, and impact of initiatives.
• Applies operational knowledge to refine opportunity sizing and execution pathways.
• Supports labor and organizational design reviews across corporate and operating units.
• Identifies best practices and supports replication across facilities and functions.
• Assesses workflows, staffing models, spans and layers, role design, and fixed-cost structures.
• Collaborates with HR and leaders on organizational design, redundancy analysis, and labor governance.
• Develops recommendations balancing financial impact, operations continuity, and feasibility.
• Supports governance by preparing findings, risks, dependencies, and implementation plans.
• Facilitates sessions with owners to align scope, plans, ownership, and outcomes.
• Monitors early execution progress and handoffs to business leaders.
• Builds relationships with senior operators, finance leaders, and HR partners.
• Coaches team members on healthcare operations and practical implementation.

Skills

Analytics

Finance

Performance Improvement

Healthcare Operations

Consulting

Labor Management

Enterprise Transformation

Education

Bachelor's degree

Master's degree (preferred)

Job description

This position is incentive eligible.

Do you want to join an organization that invests in you as a Director Resource Optimization Operations? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

Job Summary:

The Director Resource Optimization Operations is responsible for bringing deep operational, financial, and business-unit expertise to the PI Resource Optimization Operations. This role serves as the bridge between analytics and real-world execution by validating opportunities, assessing operational feasibility, identifying barriers, and translating insights into practical actions that can be adopted by corporate, division, facility, and shared services leaders.

The role partners with internal subject matter experts, corporate functions, field operators, Finance, HR, and Performance Improvement leaders to identify value creation opportunities across labor management, corporate overhead, productivity, fixed cost, spans and layers, requisition governance, and operational redesign.

Responsibilities:

• Leads operational validation of enterprise value creation opportunities identified by the PI Resource Optimization Operations.

• Partners with corporate, field, and shared services leaders to evaluate feasibility, implementation complexity, operational risk, and expected impact.

• Applies operational knowledge to challenge assumptions, refine opportunity sizing, and identify practical execution pathways.

• Supports clean-sheet labor and organizational design reviews across corporate and targeted business areas.

• Identifies operational best practices from high-performing functions, facilities, or business units and supports replication across lower-performing areas.

• Assess current workflows, staffing models, spans and layers, role design, productivity practices, and fixed-cost structures.

• Partners with HR and business leaders on organizational design, redundancy analysis, requisition and backfill reviews, and labor governance processes.

• Develops recommendations that balance financial impact, operational continuity, colleague considerations, and execution feasibility.

• Supports Corporate LMAT governance by preparing operational findings, risks, dependencies, and implementation recommendations.

• Facilitates working sessions with business owners to align on opportunity scope, action plans, timing, ownership, and expected outcomes.

• Supports handoff of approved initiatives to business leaders and monitors early execution progress.

• Builds strong relationships with senior operators, finance leaders, HR partners, and corporate functional leaders.

• Coaches team members on healthcare operations, business-unit dynamics, and practical implementation considerations.

Required Education & Experience:

• Bachelor's degree in Analytics, Finance, Business, Healthcare Administration, Engineering, Statistics, Economics, Computer Science, or related field

• 7+ years of experience in analytics, finance, performance improvement, healthcare operations, consulting, labor management, or enterprise transformation

• Experience using large datasets to identify financial or operational improvement opportunities

• Experience with benchmarking, productivity analysis, cost analysis, financial modeling, or operational performance tools

• Experience preparing executive-level insights, dashboards, or analytical recommendations

• Healthcare operations or health system experience

Preferred Education & Experience:

• Master's degree in Business, Analytics, Finance, Healthcare Administration, Engineering, Data Science, or related field – Preferred

• Experience with AI-enabled analytics, fixed-cost tools, margin insight tools, StrategyHub, or similar enterprise platforms

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

• Wellbeing support, including free counseling and referral services

• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

HCA Healthcare (Corporate) , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities , every person has a solid foundation for success. Nashville is also home to our Executive Development Program , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Dir Resource Optimization Ops opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.