Director-Relationship Manager

PassFort; New York (NY); On-site; USD 136,000 - 197,000; Full time

Job summary

Moody’s is seeking a senior strategic accounts professional to drive revenue growth and strengthen relationships across a designated territory. You will develop account strategies, provide forecasts, and stay ahead of trends in payments, risk, compliance, and AI-enabled solutions.

You will build trusted advisor relationships with senior stakeholders, lead many client meetings, and manage complex sales cycles across regions.

Qualifications

• 10+ years of sales and relationship management experience, preferably within the financial services sector.
• Experience working within or selling into financial institutions, banks, payments organizations, and/or financial technology companies
• Solid understanding of the banking and payments industries, including key market participants, trends, and competitive dynamics
• Proven track record of achieving sales targets and influencing senior decision-makers through consultative selling approaches
• Ability to manage complex sales cycles, identify new business opportunities, and develop strategic account plans that drive revenue growth
• Strong problem-solving, negotiation, networking, and stakeholder management skills with the ability to work autonomously and collaboratively
• Data, Know Your Customer, financial crime compliance, or regulatory technology sales experience preferred
• Demonstrated proficiency in artificial intelligence concepts, with hands‑on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use.

Responsibilities

• Drive revenue growth and strengthen strategic client relationships across a designated territory
• Develop and execute commercial account strategies and business plans while providing accurate sales forecasts and pipeline reporting to management
• Maintain expertise in industry trends across payments, risk management, climate and environmental, social and governance risk, cybersecurity, Know Your Customer, financial crime compliance, finance, and regulatory compliance
• Build trusted advisor relationships with senior client stakeholders, including Chief Risk Officers, Chief Financial Officers, Chief Operating Officers, Chief Compliance Officers, Chief Data Officers, and Chief Technology or Information Officers
• Conduct a high volume of in‑person client meetings and represent the organization at industry conferences, forums, and networking events
• Generate, qualify, and convert new business opportunities through prospecting, networking, and targeted campaigns while expanding existing client relationships through cross‑selling activities
• Identify client challenges and translate business needs into compelling solutions that deliver measurable value and business outcomes
• Manage complex sales cycles through effective collaboration with product specialists, sales teams, management, and cross‑functional partners across regions
• Execute negotiations and closing strategies that successfully convert opportunities into long‑term client partnerships while identifying referral opportunities across the broader business

Skills

Sales leadership

Relationship management

Financial institutions exposure

Consultative selling

Strategic account planning

Complex sales cycles

Negotiation

Stakeholder management

AI concepts in business

KYC / compliance familiarity

Education

Bachelor's degree or equivalent

Job description

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

Skills And Competencies

• 10+ years of sales and relationship management experience, preferably within the financial services sector
• Experience working within or selling into financial institutions, banks, payments organizations, and/or financial technology companies
• Solid understanding of the banking and payments industries, including key market participants, trends, and competitive dynamics
• Proven track record of achieving sales targets and influencing senior decision-makers through consultative selling approaches
• Ability to manage complex sales cycles, identify new business opportunities, and develop strategic account plans that drive revenue growth
• Strong problem-solving, negotiation, networking, and stakeholder management skills with the ability to work autonomously and collaboratively
• Data, Know Your Customer, financial crime compliance, or regulatory technology sales experience preferred
• Demonstrated proficiency in artificial intelligence concepts, with hands‑on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use.

Education

• Bachelor's degree or equivalent experience, preferably in finance, business, economics, or a related field

Responsibilities

Drive revenue growth and strengthen strategic client relationships across a designated territory

• Develop and execute commercial account strategies and business plans while providing accurate sales forecasts and pipeline reporting to management
• Maintain expertise in industry trends across payments, risk management, climate and environmental, social and governance risk, cybersecurity, Know Your Customer, financial crime compliance, finance, and regulatory compliance
• Build trusted advisor relationships with senior client stakeholders, including Chief Risk Officers, Chief Financial Officers, Chief Operating Officers, Chief Compliance Officers, Chief Data Officers, and Chief Technology or Information Officers
• Conduct a high volume of in‑person client meetings and represent the organization at industry conferences, forums, and networking events
• Generate, qualify, and convert new business opportunities through prospecting, networking, and targeted campaigns while expanding existing client relationships through cross‑selling activities
• Identify client challenges and translate business needs into compelling solutions that deliver measurable value and business outcomes
• Manage complex sales cycles through effective collaboration with product specialists, sales teams, management, and cross‑functional partners across regions
• Execute negotiations and closing strategies that successfully convert opportunities into long‑term client partnerships while identifying referral opportunities across the broader business

About the Team

Our Strategic Accounts team is responsible for managing and growing relationships with some of the organization's largest and most strategic global clients. The team drives revenue growth across a broad suite of analytics, risk, compliance, and business intelligence solutions by partnering closely with clients to address complex business challenges. By joining the team, you will collaborate with colleagues across regions, contribute to the expansion of strategic customer relationships, and support the adoption of innovative technologies, including artificial intelligence‑enabled solutions, that enhance client outcomes and business performance.

For US-based roles only: the anticipated hiring base salary range for this position is $135,700.00 - $196,750.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position.

Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [e-mail]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.