Director Regional Practice

ensemblehp; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

EnsembleHP is seeking a Director, Regional Practice to lead operational performance and client partnership across Ohio physician practices. You will translate data into practical improvement plans, balance enterprise standards with regional realities, and drive sustained financial improvements across access, billing, denials, and patient experience.

You will establish regional rhythm, accelerate issue resolution, and build a strong leadership bench while traveling extensively within Ohio to

Qualifications

• Bachelor's degree in healthcare administration, business, finance, nursing, or a related field.
• Seven or more years of progressive healthcare operations leadership experience.
• Ability to travel extensively within Ohio to support regional initiatives.
• Strong knowledge of physician practice operations and healthcare revenue cycle performance.

Responsibilities

• Establish a clear regional baseline and prioritized improvement plan across assigned Ohio practices.
• Create a consistent onsite and virtual operating cadence with practice, clinical, and enterprise leaders.
• Improve visibility and accountability for revenue cycle, service, access, quality, and operational performance measures.
• Develop a strong regional leadership bench and repeatable playbooks for consistent execution across practices.
• Translate enterprise priorities into a regional strategy and practical market plans.
• Advise senior and practice leaders on performance risks, growth opportunities, and resource needs.
• Lead business reviews and continuous improvement across assigned practices.
• Monitor regional performance metrics and ensure timely follow-through.

Skills

Operational leadership

Data interpretation

Executive communication

Education

Bachelor's degree

Job description

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

The Director, Regional Practice leads operational performance, client partnership, and execution across an assigned portfolio of physician practices in Ohio. This leader serves as the senior connection between practice leadership, clinical stakeholders, regional teams, and enterprise revenue cycle functions. The role identifies performance gaps, translates data into practical improvement plans, strengthens local accountability, and ensures consistent execution across access, billing, collections, denials, workflow, service, and patient experience priorities.

The Ohio region requires a visible, relationship-centered operator who can balance enterprise standards with the realities of individual practices. This leader will create a consistent regional operating rhythm, accelerate issue resolution, strengthen on-site partnership, and turn performance insights into sustained operational and financial improvement.

• Establish a clear regional baseline and prioritized improvement plan across assigned Ohio practices.
• Create a consistent onsite and virtual operating cadence with practice, clinical, and enterprise leaders.
• Improve visibility and accountability for revenue cycle, service, access, quality, and operational performance measures.
• Develop a strong regional leadership bench and repeatable playbooks that support consistent execution across practices.

The role owns the following ongoing accountabilities and is expected to translate strategy into disciplined, measurable execution.

• Translate enterprise priorities into a regional practice strategy and practical market-level operating plan.
• Advise senior and practice leaders on performance risks, growth opportunities, resource needs, and execution tradeoffs.
• Use regional trends and local insight to recommend process, staffing, technology, and partnership improvements.

• Lead business reviews, performance action plans, escalations, and continuous improvement across assigned practices.
• Monitor key operational and revenue cycle indicators and ensure accountable owners, timelines, and follow-through.
• Coordinate enterprise resources to address barriers involving access, billing, coding, denials, collections, systems, workflows, or service delivery.

• Lead, coach, and develop assigned regional leaders and team members.
• Set clear expectations for onsite partnership, communication, issue escalation, and performance management.
• Build capability in financial acumen, data interpretation, client partnership, and operational improvement.

• Serve as a trusted partner to practice administrators, physicians, clinical leaders, finance, revenue cycle, technology, and enterprise operations.
• Provide concise executive reporting on regional performance, risks, progress, and support required.
• Ensure regional activities align with policy, contractual commitments, compliance requirements, and enterprise standards.

• Strong knowledge of physician practice operations and healthcare revenue cycle performance.
• Ability to interpret operational and financial data and convert insight into practical action plans.
• Demonstrated skill building trust with physicians, practice administrators, regional leaders, and executives.
• Experience leading multi-site operations, standardizing workflows, and sustaining accountability across distributed teams.
• Strong change leadership, conflict resolution, presentation, and executive communication skills.
• Ability to travel extensively within Ohio and maintain a visible onsite presence.

• Bachelor's degree in healthcare administration, business, finance, nursing, or a related field, or an equivalent combination of education and experience.

• Seven or more years of progressive healthcare operations, physician practice, revenue cycle, ambulatory, or regional leadership experie