Director, Recruitment and Retention - 196342

Pace University; New York (NY); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Educational opportunities

Wellness program

Discount plans

Job summary

Pace University’s Lubin School of Business seeks a Director of Recruitment and Retention to drive strategies that attract, enroll, and retain diverse undergraduate and graduate students. Working with the Dean, faculty, and partner offices, you will shape enrollment management, student success, employer engagement, and career readiness initiatives across NYC campuses.

You will lead and coordinate recruitment events, monitor enrollment trends, develop retention programs for at‑risk students, and

Qualifications

• Master's degree preferred.
• Minimum of five years of progressively responsible experience in higher education recruitment, enrollment management, student success, employer relations, career services, or related administrative leadership.
• Demonstrated success in developing and implementing recruitment and retention strategies that improve enrollment, student success, internship, and employment outcomes.
• Experience building partnerships with employers, alumni, and industry stakeholders preferred.
• Experience working collaboratively with faculty, academic leadership, admissions, advising, Career Services, and student affairs.
• Strong analytical skills with experience interpreting enrollment, retention, student success, and career outcome data to inform strategic decisions.
• Excellent organizational, interpersonal, written, and verbal communication skills.
• Proficiency with Microsoft Office and experience using CRM, student information, and enrollment management systems preferred.
• Demonstrated ability to manage multiple priorities and lead cross-functional initiatives.
• Knowledge of Banner and Degree Works preferred.

Responsibilities

• Develops and implements recruitment, enrollment management, student success, employer engagement, and career readiness strategies.
• Coordinates recruitment and yield activities, including events across campuses and occasional weekend attendance.
• Monitors enrollment trends and partners with academic leadership on enrollment planning and course scheduling.
• Leads retention and student success initiatives, including outreach to at‑risk, transfer, stop‑out, and former students.
• Works with faculty, Academic Advising, Career Services, and Student Affairs to support students from enrollment through graduation.
• Coordinates student engagement activities and related events; supports internships and employment opportunities.

Skills

Leadership

Analytical skills

Communication skills

Cross-functional collaboration

Project management

Education

Master's degree preferred

Tools

Microsoft Office

CRM

Student Information Systems

Enrollment Management Systems

Banner

Degree Works

Job description

The Director of Recruitment and Retention supports the mission and strategic priorities of the Lubin School of Business by leading initiatives that attract, enroll, and retain high-quality undergraduate and graduate students. The Director develops and implements comprehensive recruitment, enrollment, student success, employer engagement, and career readiness strategies that strengthen Lubin's market position, enhance the student experience, and improve enrollment, retention, graduation, internship, and job placement outcomes.

Working collaboratively with the Dean, Associate Deans, department chairs, faculty, Enrollment Management, Marketing and Communications, Career Services, Alumni Relations, and Student Affairs, the Director serves as a key member of the Dean's leadership team, contributing to strategic planning, enrollment management, employer partnerships, and student engagement initiatives that advance the School's long-term goals.

Position Duties

• Develops and supports recruitment strategies for undergraduate, graduate, international, transfer, and non-degree programs in collaboration with the Dean's Office, Admissions, Enrollment Management, and Marketing.
• Coordinates recruitment and yield activities, including events across both campuses requiring periodic weekend attendance.
• Monitors enrollment trends and works with academic leadership on enrollment planning and course scheduling.
• Develops and supports retention and student success initiatives, including outreach to at-risk, transfer, stop-out, and former students.
• Works with faculty, Academic Advising, Career Services, and Student Affairs to support students from enrollment through graduation.
• Coordinates student engagement activities, including orientation, student organizations, graduate student programming, case competitions, industry speakers, networking events, and experiential learning opportunities.
• Coordinates student awards and recognition programs with the Dean's Office and Academic Advising.
• Manages graduate student activities and related event budgets, logistics, and invoices.
• Develops relationships with employers and alumni to support internships, employment, mentoring, guest speakers, and other student opportunities.
• Supports Lubin advisory boards and follows up on commitments related to students, internships, scholarships, mentoring, and employer engagement.
• Supports the coordination of internship activities across departments and University partners.
• Tracks and reports on enrollment, retention, graduation, internship, and employment outcomes to support planning, rankings, accreditation, and continuous improvement.
• Assists with AACSB accreditation, assessment, summer programming, and other School-wide strategic initiatives.
• Represents Lubin on relevant University committees and cross-functional initiatives.

Performs other such duties as may be assigned from time to time.

Supervision Exercised

Supervises graduate assistants, student workers, interns, and other personnel as assigned.

Position Qualifications

• Master's degree preferred.
• Minimum of five years of progressively responsible experience in higher education recruitment, enrollment management, student success, employer relations, career services, or related administrative leadership.
• Demonstrated success in developing and implementing recruitment and retention strategies that improve enrollment, student success, internship, and employment outcomes.
• Experience building partnerships with employers, alumni, and industry stakeholders preferred.
• Experience working collaboratively with faculty, academic leadership, admissions, advising, Career Services, and student affairs.
• Strong analytical skills with experience interpreting enrollment, retention, student success, and career outcome data to inform strategic decisions.
• Excellent organizational, interpersonal, written, and verbal communication skills.
• Proficiency with Microsoft Office and experience using CRM, student information, and enrollment management systems preferred.
• Demonstrated ability to manage multiple priorities and lead cross-functional initiatives.
• Knowledge of Banner and Degree Works preferred.

Work Hours

Monday through Friday, 9:00 a.m.-5:00 p.m. Evening and weekend hours are required to support recruitment events, student programming, employer engagement activities, alumni events, and other School initiatives. New York City campuses with travel between campuses and attendance at external recruitment, employer, alumni, and partnership events, as needed.

Work Location

NYC

• Master's degree preferred.
• Minimum of five years of progressively responsible experience in higher education recruitment, enrollment management, student success, employer relations, career services, or related administrative leadership.
• Demonstrated success in developing and implementing recruitment and retention strategies that improve enrollment, student success, internship, and employment outcomes.
• Experience building partnerships with employers, alumni, and industry stakeholders preferred.
• Experience working collaboratively with faculty, academic leadership, admissions, advising, Career Services, and student affairs.
• Strong analytical skills with experience interpreting enrollment, retention, student success, and career outcome data to inform strategic decisions.
• Excellent organizational, interpersonal, written, and verbal communication skills.
• Proficiency with Microsoft Office and experience using CRM, student information, and enrollment management systems preferred.
• Demonstrated ability to manage multiple priorities and lead cross-functional initiatives.
• Knowledge of Banner and Degree Works preferred.

About the Institution

Ranked in the top 9% of private US colleges that provide the best return on tuition investment, Pace University transforms the lives of its diverse students-academically, professionally, and socioeconomically. Currently, the University enrolls more than 13,000 students in more than 150 bachelor’s, master’s, and doctoral programs. Pace University is at the forefront of creating opportunity. Through the convergence of strong academics, experiential learning, and dedicated advising, Pace University empowers its students and positively impacts its communities.

Benefits Offered

Pace University provides a competitive benefit program designed to offer the following:

• Medical, vision and dental insurance for preventive care or diagnostic and surgical procedures as well as an incentivized medical plan waiver option for those who choose not to participate (FT Employees).
• Income protection in the event an employee is not actively at work, due to illness (FT Employees).
• 403B investment opportunity to save toward financial security in retirement (PT and FT Employees).
• Programs and services that assist in balancing work and personal life (PT and FT Employees).
• Educational opportunities for the employee and eligible members of their family to pursue a degree at Pace or another higher education institution (PT and FT Employees).
• Opportunity for faculty and staff to participate in Pace's award-winning health and wellness program, Pace Yourself to Wellness, which is designed to inspire employees to engage in healthy habits while optimizing health care resources (PT and FT Employees).
• Discount purchase plans for everything from entertainment, shopping and travel (PT and FT Employees).

AA/EEO Statement

Pace University is committed to achieving full equal opportunity in all aspects of University life. Pursuant to this commitment, the University does not discriminate on the basis of actual or perceived sex, gender or gender identity; race; color; national origin; religion; creed; age; disability; citizenship; marital or domestic partnership status; sexual orientation or affectional status; genetic predisposition or carrier status; military or veteran status; status as a victim of domestic violence, sex offenses or stalking; or any other characteristic protected by law federal, state or local law, rule or regulation.

Annual Security Report Notice

Pace is committed to ensuring the safety and security of the students, faculty, staff and visitors to the University. In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University’s Safety and Security department publishes an Annual Security and Fire Safety Report, which can be accessed here. The report contains information on security policies as well as crime and fire statistics for the University.