Director, Quality Medical Staff Services CHP

Community Medical Centers; Fresno (CA); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Relocation incentive

Sign-on incentive

Tuition reimbursement

403(b) matching

Flexible Time Off

Job summary

Community Medical Centers seeks a Director of Quality and Medical Staff Services to lead the clinical quality program, safety, and patient experience, ensuring compliance with NCQA, HEDIS, STARS, and regulations.

The role requires a California RN license, a Bachelor's in Nursing (Master's preferred), and 5 years of nursing with 2 years of leadership in quality or credentialing. This on-site position will collaborate with the CMO to advance care standards.

Qualifications

• Bachelor's Degree in Nursing, Health Care Administration, Business, or relevant field required.
• Master's Degree preferred.
• 5 years of professional nursing experience in a healthcare setting required.
• 5 years of recent experience in quality, regulatory, credentialing, privileging, accreditation, peer review, or a comparable position required.
• 2 years of leadership experience required.

Responsibilities

• Develop, implement, monitor, and report on the comprehensive quality program.
• Ensure an integrated quality program to measure, assess, and improve quality of care and service.
• Maintain compliance with NCQA, HEDIS, STARS, and federal/state regulatory standards.
• Support the CMO in achieving clinical quality, safety, and performance objectives.

Skills

Leadership

Nursing experience

Quality & regulatory knowledge

Education

Bachelor's Degree in Nursing

Master's Degree

Tools

Credentials & regulatory systems

Job description

Overview

Opportunities for you!

• Consecutively recognized as a top employer by Forbes, and in 2025 by Newsweek

• We’re excited to offer a progressive sign-on incentive and comprehensive relocation package

• Eligible for annual incentive program

• Community University leadership training courses

• Tuition reimbursement, education programs and scholarships

• Flexible Time Off provides freedom to vacation, minus the accrual wait time

• Free money toward retirement with a 403(b) and matching contributions

• Great food options with on-demand ordering

• Free parking and electric charging

Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community.

We know that our ability to provide the highest level of care is through taking care of our incredible teams. Learn more on our Benefits page.

Responsibilities

The Community Health Partners (CHP) Director of Quality and Medical Staff Services is responsible for developing, implementing, monitoring, and reporting on the comprehensive quality program, including clinical quality performance, safety, patient experience, nursing and medical assistance practice, and medical staff services related to credentialing and peer review. Responsible for ensuring an integrated quality program to effectively and efficiently measure, assess, and continuously improve the quality of care and service of the foundation and clinically integrated network, while remaining compliant with all NCQA, HEDIS, STARS, and federal and state regulatory and legal standards.The Director serves as an administrative leader supporting the CMO in achieving the organization's clinical quality, safety, compliance, and performance objectives.

Qualifications

Education

• Bachelor's Degree in Nursing, Health Care Administration, Business, or relevant field required

• Master's Degree preferred

Experience

• 5 years of professional nursing experience in a healthcare setting required

• 5 years of recent experience in quality, regulatory, credentialing, privileging, accreditation, peer review, or a comparable position required

• 2 years of leadership experience required

Licenses and Certifications

• RN - Current and valid Registered Nurse license to work within the state of California required

Disclaimers

• Pay ranges listed are an estimate and subject to change.
• If any bonuses are noted, they are only applicable to external hires meeting criteria.