Director, Quality Assurance - Engine Component Repair Services

Chromalloy Gas Turbine, LLC; Windsor (CT); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

401(k) with employer matching

Paid time off & holidays

Bonus eligibility

Job summary

Chromalloy Gas Turbine, LLC in the United States seeks a Director of Quality Assurance for Engine Component Repair Services (ECRS). This role leads site Quality Managers, drives regulatory compliance, and shapes a cross-functional quality program across repair locations to protect safety and customer outcomes.

You will partner with Operations, Engineering, Supply Chain and leadership to translate strategy into actionable plans, build capable teams, and ensure continuous improvement while

Qualifications

• Bachelor's degree in Engineering or related technical field is required.
• Minimum 12 years of aerospace quality, repair/overhaul, or manufacturing leadership experience.
• Minimum 7 years of people leadership, including multi-site quality leadership.

Responsibilities

• Own and deploy the ECRS segment quality strategy and improvement roadmap across repair locations.
• Lead site Quality Managers, strengthen succession and capability, and govern quality across the segment.
• Partner with segment leadership to communicate performance, risks, and recovery plans.
• Ensure FAA Part 145 and other aviation regulatory compliance across locations.
• Drive audit readiness, corrective actions, and effectiveness reviews to prevent repeats.
• Use quality metrics to improve first-pass yield, doc discipline, and defect prevention.
• Lead responses to customer concerns, investigations, and containment actions.
• Collaborate with Operations and Engineering to improve process capability and documentation.
• Establish enterprise-wide quality governance and data standards across ECRS sites.
• Build trusted relationships with customers, regulators, and certification bodies.

Skills

Executive communication

Regulatory compliance

Quality leadership

Auditing

Cross-functional leadership

Risk management

Process improvement

Education

Bachelor's degree in Engineering

Tools

ComplianceQuest

Job description

Chromalloy is a global engineering & solutions company. We are a leading provider of aftermarket parts, repairs, and solutions that safely & reliably extend the life of aircraft engines and gas turbines. We develop, manufacture and repair critical turbine components for a range of engine platforms. Our solutions support the engines running the aerospace, energy and defense industries around the world.

Video: What We Do

Why work at Chromalloy?

Chromalloy employees are proud, passionate problem-solvers who strive to live our values every day. A career with Chromalloy is an opportunity to learn from top industry experts, work with important technologies, and unlock a passion for innovation. Join our team of experts, innovators and problem-solvers delivering world‑class solutions for our customers. As a global company, we are committed to creating an inclusive environment where all employees feel represented, heard, and able to bring their best selves to work every day. Be part of something bigger with Chromalloy!

Our Total Rewards Program is designed to support you today and in the future.

• Comprehensive and flexible benefit options starting on day one, including medical, dental, vision, EAP, wellness incentives, and 401(k) with employer matching.
• Development & progression opportunities for every employee - regular performance conversations, training and development curriculum, and engineering fellowship programs.
• Paid time off, including vacation, sick time, paid holidays, and parental leave-all eligible on your first day of employment!
• Competitive pay, including eligibility for quarterly and annual bonuses, depending on role and site.

Eligibility for individual benefit plans may vary based on employment status.

Job Summary

We're looking for a Director, Quality Assurance - Engine Component Repair Services (ECRS) to provide strategic and day-to-day quality leadership across Chromalloy's ECRS repair locations. This highly visible role leads site Quality Managers and drives consistent quality strategy, regulatory compliance, product integrity, customer performance, and continuous improvement across the segment.

The successful candidate will partner with Operations, Engineering, Supply Chain, Commercial, and corporate Quality leaders to reduce risk, strengthen operating discipline, and support safe, compliant business growth. This leader will translate strategy into action, develop strong teams, and communicate effectively from the shop floor to the executive level.

Work That Matters

At Chromalloy, your work directly supports aviation safety and reliability. Our teams repair and manufacture critical aerospace components used across the global aviation industry. As a people leader, you'll help ensure our repair locations deliver compliant, reliable products and services that keep aircraft flying safely around the world.

Location

United States, based at a Chromalloy site

Travel

Regular domestic and international travel to ECRS repair locations, customers, and regulatory activities

What You'll Be Doing

• Own and deploy the ECRS segment quality strategy, priorities, operating rhythm, and improvement roadmap across repair locations.
• Lead, coach, and hold accountable site Quality Managers while strengthening succession, capability, and organizational depth.
• Serve as the senior Quality partner to segment leadership and communicate performance, risks, resource needs, and recovery plans to executive leaders.
• Ensure compliance with FAA Part 145 and applicable FAA, EASA, CAAC, UK CAA, certification, customer, and internal requirements.
• Drive audit readiness, corrective action, effectiveness reviews, and prevention of repeat findings across the segment.
• Use quality metrics and risk signals to improve performance, reduce quality escapes, and strengthen product and customer outcomes.
• Lead responses to significant customer concerns, product escapes, investigations, containment, risk evaluation, and recovery plans.
• Partner with Operations and Engineering to improve first-pass yield, process capability, documentation discipline, and defect prevention without compromising compliance.
• Drive consistent quality governance, data standards, management reviews, and electronic quality management workflows across ECRS locations.
• Build trusted relationships with customers, regulators, and certification bodies through clear communication and disciplined follow-through.

What We're Looking For

• Bachelor's degree in Engineering, Aerospace, Manufacturing, Quality, Business, or a related technical discipline.
• At least 12 years of progressive aerospace quality, maintenance/repair/overhaul, repair‑station, manufacturing, engineering, or operational leadership experience.
• At least 7 years of people‑leadership experience, including leadership of site Quality Managers or a comparable multi‑site quality organization.
• Demonstrated experience with FAA Part 145 repair‑station operations and applicable aviation regulatory requirements.
• Proven success leading quality performance, regulatory compliance, customer recovery, audits, investigations, and corrective‑action programs across multiple facilities.
• Strong executive communication, judgment under pressure, and willingness to escape or stop work when compliance, airworthiness, or product integrity may be at risk.

Nice to Have

• Master's degree.
• ASQ quality certification, Lead Auditor certification, or Lean Six Sigma Black Belt.
• FAA Repairman Certificate experience or prior accountable quality leadership within a repair station.
• Experience leading international aerospace repair locations and working directly with aviation authorities and major aerospace customers.
• Experience deploying an enterprise electronic quality management system, including ComplianceQuest or a comparable platform.

Leadership Expectations and Values

• Model the Way - Leads with integrity and accountability, holding themselves to the same standards expected of others and consistently following through on commitments.
• Inspire a Shared Vision - Connects team efforts to a clear, meaningful purpose while balancing strategic priorities with disciplined day‑to‑day execution.
• Challenge the Process - Brings curiosity and a drive for continuous improvement, questioning assumptions and championing innovation even in complex environments.
• Enable Others to Act - Builds strong, inclusive partnerships that share ownership, develop others, and value diverse perspectives.
• Encourage the Heart - Recognizes contributions genuinely and celebrates shared values to build a culture of appreciation, respect, and accountability.

This position may require work hours outside of the regularly scheduled hours to meet operational needs. This may include work during evenings, weekends, and/or holidays. Additional work hours are assigned based on business requirements. Non‑exempt employees will be paid overtime in accordance with applicable federal, state, and local laws.

The salary range for this position reflects a broad spectrum of experience levels. Individual compensation within the range is determined by multiple factors, including relevant experience, education, certifications, job related skills, internal equity, and market conditions. We evaluate each candidate individually to ensure fair and competitive pay decisions.

Due to government regulation only US persons (U.S. citizen, U.S. naturalized citizen, U.S. permanent resident, holder of U.S. approved political asylee or refugee status) may be considered for this role.

Chromalloy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy and applicable federal and state regulations.

Chromalloy is an equal opportunity employer - vets/disabled.

In the United States, if you need a reasonable accommodation for the online application process due to a disability, please contact: https://www.chromalloy.com/contact-us/