Director Quality and Performance Improvement

Bileddo Associates; Los Angeles (CA); On-site; USD 139,360 - 180,960; Full time

Benefits offered by this job

Comprehensive health insurance

Tuition reimbursement up to $3,000 annually

401(a) defined benefit pension plan

Job summary

Bileddo Associates in San Fernando Valley, CA is seeking a Director of Quality & Performance Improvement to guide the organization’s performance improvement initiatives and quality programs. This full-time, on-site role offers a competitive compensation package of $67 – $87 per hour, including a range of comprehensive benefits.

The ideal candidate will possess at least 5 years of experience in acute care hospital quality and performance improvement roles, complemented by strong leadership skills and analytical capabilities. Join us in making a difference in patient care.

Qualifications

• Minimum of 5 years of acute care hospital experience in quality, patient safety, and performance improvement.
• Demonstrated knowledge of Lean, Six Sigma, PDCA, and other PI methodologies with measurable improvement projects.

Responsibilities

• Direct the design and implementation of performance improvement and quality programs.
• Lead accreditation readiness across various standards.
• Partner with leadership to drive improvement in quality measures.

Skills

Quality Improvement methodologies

Project management

Analytical skills

Executive communication

Education

Bachelor’s degree in nursing or related field

Master’s degree (MSN, MHA, MPH, MBA)

Tools

Statistical control charts

Lean Six Sigma

Job description

Director, Quality & Performance Improvement

San Fernando Valley, CA | Full‑time | Day Shift | On‑site

Compensation: $67 – $87 per hour ($139,360 – $180,960 annually) plus comprehensive benefits, specialty certification pay, and generous tuition reimbursement.

About the organization

We are a 350‑bed independent, nonsectarian community hospital serving a diverse Los Angeles region for over six decades. The hospital boasts a 60,000‑visit emergency department, a high‑volume maternity service, and certified stroke and cardiac programs. Recent recognitions include a Leapfrog Hospital Safety Grade “A” and American Heart Association Stroke recognition.

What You’ll Do

• Direct the design, implementation, and measurement of organization‑wide performance improvement and quality programs aligned to strategic priorities.
• Lead accreditation and licensure readiness across The Joint Commission, DNV, CMS, CDPH, and specialty certifying bodies.
• Partner with physicians, the CNO, and department chairs to drive measurable improvement in publicly reported quality measures, core measures, HCAHPS, and patient safety indicators.
• Build and lead high‑performing PI teams, facilitating cross‑functional work that produces measurable impact on process and outcome measures.
• Design and deliver organization‑wide PI and QI training that builds frontline capability.
• Establish, review, and operationalize policies, procedures, and dashboards that give leaders real‑time visibility into quality, safety, and regulatory performance.
• Serve as a thought partner to senior leadership on strategy, risk, and patient safety culture; represent the PI function to the board and medical staff committees.

Who You Are

Required

• Minimum of 5 years of acute care hospital experience in quality, patient safety, and performance improvement.
• Demonstrated knowledge of and hands‑on experience with Lean, Six Sigma, PDCA, and other PI methodologies, with a track record of successful, measurable improvement projects.
• Strong analytic skill set, including fluency with statistical control charts and quality data analysis, plus demonstrated project management and executive communication ability.
• Bachelor’s degree in nursing, health care, or a related clinical/administrative field.

Preferred

• Master’s degree (MSN, MHA, MPH, MBA) and active clinical licensure (RN preferred).
• CPHQ and/or Lean Six Sigma certification.
• Prior director‑level or above leadership experience in a community hospital, independent nonprofit, or multi‑service acute care setting.
• Deep working knowledge of CMS quality programs, Leapfrog, Joint Commission / DNV accreditation standards, and California Title 22 regulations.
• Demonstrated ability to build trusting, effective relationships with physicians, nursing leadership, and frontline clinical staff.

Compensation

• Base pay range of $67 – $87 per hour ($139,360 – $180,960 annually).
• Specialty certification reimbursement: up to $500 annually for qualified certifications and renewals.
• Referral bonus program for eligible hard‑to‑fill positions.

Health & Wellness

• Choice of medical plans, including a EPO plan where copayments, deductibles, and coinsurance are fully waived for covered services received at the hospital.
• Dental and vision coverage with multiple plan options.
• Employee Assistance Program offering professional, confidential counseling – five sessions at no cost to the employee and immediate family.
• Critical illness & accident supplemental plans; voluntary short‑term and long‑term disability.

Financial Security

• 401(a) defined benefit pension plan – fully funded by the employer, with no employee contribution required.
• 403(b) Roth tax‑deferred annuity plan with eligibility on day one of hire.
• Life and AD&D insurance equal to 1× base salary (up to $50,000) with optional buy‑up coverage for employee and dependents.
• Flexible spending accounts for health care and dependent care.

Growth & Development

• Tuition reimbursement: 100% of approved courses up to $3,000 annually for full‑time employees.
• Ongoing leadership workshops, skills training, and educational opportunities throughout the year.
• Specialty certification support and annual renewal reimbursement.

Work‑Life Balance

• Personal time off, extended illness bank, and paid designated holidays.
• Ride‑share program with incentives for carpooling and public transit.
• Free on‑site employee parking.
• Employee discounts on travel, products, local restaurants, and the hospital cafeteria and gift shop.

EQUAL OPPORTUNITY EMPLOYMENT

Our client is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.