Director, Quality

Shoals Technologies Group; Portland (TN); On-site; USD 140,000 - 190,000; Full time

Job summary

Shoals Technologies Group, a Nashville-area leader in EBOS solutions for solar and energy storage, is hiring a Director of Quality to advance our enterprise‑wide quality strategy. You will lead site quality teams, drive ISO 9001 excellence, and partner with Manufacturing, Engineering, and Supply Chain to ensure world‑class quality across all facilities.

Expect to own QMS, drive CAPA and 8D processes, develop KPI dashboards, and mentor Quality Managers across multiple sites.

Qualifications

• Bachelor’s degree in Engineering or related field; Master’s degree preferred.
• Minimum of 10 years of progressive quality experience in manufacturing.
• Minimum of 5 years in a quality leadership role across multiple sites.
• Strong knowledge of ISO 9001; UL/IEC standards preferred.
• Proven quality tools knowledge: FMEA, SPC, Control Plans, 8D, CAPA, APQP; Six Sigma/CQE preferred.

Responsibilities

• Own and lead the quality strategy across all Shoals manufacturing sites.
• Serve as executive owner of the QMS, maintain ISO 9001 certification.
• Lead site Quality Managers and Quality Engineers across facilities.
• Standardize quality processes and documentation for audit readiness.
• Own supplier quality strategy, audits, and SCAR processes.
• Lead CAPA, 8D, and root cause analysis for quality issues.
• Manage customer quality relations, complaints, and corrective actions.
• Ensure compliance with industry standards (UL, IEC).
• Develop and report quality KPIs to executive leadership.
• Drive Lean/Six Sigma culture across quality function.
• Partner with Manufacturing, Engineering, Operations, Supply Chain.
• Lead internal and external audits and ensure timely closure of findings.
• Own quality department budget and staffing; travel 30–50%.
• Develop quality talent and succession planning across sites.

Skills

Quality leadership

Root cause analysis

Problem solving

Cross-functional collaboration

Auditing

Education

Bachelor’s degree in Engineering or related field

Master’s degree a plus

Tools

FMEA

SPC

Control Plans

8D

CAPA

APQP

MS Excel

Job description

Are you ready to join a fast-paced, innovative team making a real impact in the renewable energy industry? Join Shoals Technologies Group (NASDAQ: SHLS), a leading provider of electrical balance of systems (EBOS) solutions for solar and energy storage. Headquartered just north of Nashville, Tennessee, we have been driving industry innovation since 1996 by delivering cutting‑edge technologies that improve efficiency, safety, and reliability for solar systems worldwide. With over 60 GW of solar systems deployed globally, we're setting the standard for the renewable energy industry.

We are a collection of engineers, renewable advocates, curious minds, and collaborators. Our manufacturing facilities in Tennessee and Alabama, along with sales teams across Spain and Australia, enable us to power clean energy solutions across Europe, Latin America, Africa, and Asia‑Pacific. We push boundaries and challenge each other to design, develop, and deliver solutions with the potential to change the world. We are the rebellious hero.

Shoals Technologies is hiring a Director of Quality to lead our quality function across multiple manufacturing sites. This role owns the enterprise‑wide quality strategy, standards, and performance, partnering closely with site leadership, Manufacturing, Engineering, and Supply Chain to ensure consistent, world‑class quality across every facility. The Director of Quality leads and develops site‑based quality teams, drives continuous improvement, and represents quality performance and strategy to executive leadership.

Responsibilities

• Own and lead the quality strategy across all Shoals manufacturing sites, ensuring consistent standards, processes, and performance across every location.
• Serve as the executive owner of the Quality Management System (QMS), maintaining ISO 9001 certification and driving continuous improvement of the system across sites.
• Lead, develop, and hold accountable site-based Quality Managers and Quality Engineers across multiple manufacturing facilities.
• Standardize quality processes, procedures, and documentation across sites to ensure consistency, scalability, and audit readiness.
• Own supplier quality strategy, including supplier audits, incoming inspection standards, and supplier corrective action (SCAR) processes.
• Lead root cause analysis, corrective action (CAPA), and 8D problem‑solving for internal, field, and customer‑reported quality issues.
• Own customer quality relationships, including complaint resolution, warranty/RMA trend analysis, and communication of corrective actions to customers when required.
• Ensure compliance with applicable industry standards and certifications (e.g., UL, IEC) relevant to electrical solar and energy storage hardware.
• Develop, track, and report quality KPIs (e.g., DPPM, first pass yield, scrap, customer returns, CAPA closure rate) across all sites to executive leadership.
• Drive a culture of quality and continuous improvement using Lean, Six Sigma, and root cause problem‑solving methodologies.
• Partner cross‑functionally with Manufacturing, Engineering, Operations, and Supply Chain to resolve quality issues and support new product introductions.
• Lead internal and external audits (customer, certification body, regulatory) across all sites, ensuring timely closure of findings.
• Own and manage the quality department budget across sites, including staffing, equipment, and testing/inspection resources.
• Travel regularly across manufacturing sites to provide hands‑on leadership, coaching, and support to site quality teams.
• Build organizational capability by developing quality talent and succession bench strength across the quality function.
• Other duties as assigned.

Qualifications

Requirements:

• Bachelor’s degree in Engineering, Quality Engineering, or a related technical field required; Master’s degree a plus.
• Minimum of 10 years of progressive quality experience in a manufacturing environment required.
• Minimum of 5 years in a quality leadership role required, with demonstrated experience overseeing quality across multiple manufacturing sites.
• Strong working knowledge of ISO 9001 quality management systems required; experience with UL/IEC standards for electrical products preferred.
• Deep knowledge of quality tools and methodologies: FMEA, SPC, Control Plans, 8D, CAPA, root cause analysis, and APQP.
• ASQ certification (CQE, CQM, CMQ/OE) or Six Sigma Black Belt preferred.
• Proven experience leading and developing quality managers/engineers across geographically dispersed teams.
• Strong supplier quality management experience, including supplier audits and corrective action processes.
• Excellent analytical, problem‑solving, and root cause investigation skills.
• Strong executive communication skills, with experience presenting quality performance and strategy to senior leadership.
• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint) and quality/statistical software.
• Ability to travel regularly (approximately 30-50%) across manufacturing sites.

Shoals Technologies Group, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.