Director, Provider Experience

Oscar Health; Phoenix (AZ); Hybrid; USD 179,000 - 235,000; Full time

Benefits offered by this job

Unlimited vacation

Equity grants

Annual performance bonuses

Medical/dental/vision benefits

Job summary

Oscar Health is seeking a Director to join the Provider Integration and Experience team in Tempe, Arizona. This role drives strategy, program design and implementation to enhance our provider experience.

Based in Tempe with a hybrid schedule (3 in-office days per week), the role reports to the VP, Provider Integration & Experience. Base pay is $178,848–$234,738 per year, with benefits, equity grants and annual performance bonuses.

Qualifications

• 10+ years experience in healthcare strategy and operations
• 6+ years of leadership experience
• 3+ years experience in leading large-scale cross functional initiatives

Responsibilities

• Be a leader in the provider engagement, relations, and strategy fields
• Set, drive and execute on strategy and vision to enhance program’s overall value including determining and uncovering new opportunities
• Understand the competitive landscape of the Provider Integration and Experience department and act as a thought leader and cross functional partner on related company initiatives
• Work cross functionally with other departments to bring new ideas to life and hold accountable through indirect management
• Program management of key company and department strategy initiatives
• Report to Senior Leadership on the health of the business - including identifying and managing metrics and building and presenting management reporting
• Development and growth of direct reports, ensuring that colleagues are supported in professional development
• Compliance with all applicable laws and regulations
• Other duties as assigned

Skills

Healthcare strategy

Operations management

Leadership

Cross-functional leadership

Strategic planning

Education

Master's degree

Tools

Excel

Google Sheets

Job description

Hi, we’re Oscar. We’re hiring a Director to join our Provider Integration and Experience team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About The Role

This role is responsible for driving the strategy, program design and implementation of initiatives within the Provider Integration and Experience department. The primary responsibility for this role is to develop and lead strategies and deploy tactics that allow us to enhance our overall provider experience.

You will report into the VP, Provider Integration & Experience.

Work Location

This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.

Pay Transparency

The base pay for this role is: $178,848 - $234,738 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses.

Responsibilities

• Be a leader in the provider engagement, relations, and strategy fields
• Set, drive and execute on strategy and vision to enhance program’s overall value including determining and uncovering new opportunities
• Understand the competitive landscape of the Provider Integration and Experience department and act as a thought leader and cross functional partner on related company initiatives
• Work cross functionally with other departments to bring new ideas to life and hold accountable through indirect management
• Program management of key company and department strategy initiatives
• Report to Senior Leadership on the health of the business - including identifying and managing metrics and building and presenting management reporting
• Development and growth of direct reports, ensuring that colleagues are supported in professional development
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements

• 10+ years experience in healthcare strategy and operations, and/or related field
• 6+ years of leadership experience
• 3+ years experience in leading large-scale cross functional initiatives

Bonus Points

• Master's degree
• Clinical licensure
• Management Consulting experience with a focus on healthcare
• Experience modeling in Excel / Google Sheets
• Experience in a growth-stage company

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI)

Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([e-mail]) to make the need for an accommodation known.

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