Director - Property Operations

Hilton; Downey (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

Hilton in Downey, CA is seeking a Property Operations Director to oversee the safety, functionality, and hospitality of our hotel. You will lead facility operations, ensure regulatory compliance, and manage preventive maintenance and capital projects from budgeting to permits.

Join a team focused on guest service excellence, energy management, and professional development to attract and retain top talent while delivering memorable stays in a dynamic, fast-paced environment.

Qualifications

• Experience leading hotel facility operations with focus on safety and compliance.
• Ability to manage budgets, forecasting, and capital projects.
• Proven leadership in developing high-performing teams and guest-service excellence.

Responsibilities

• Lead facility operations: safety, compliance, and functionality of buildings and systems.
• Oversee facility maintenance, energy management, and preventive programs.
• Direct capital projects: budgeting, bidding, licensing and permitting.
• Drive daily operations including guest service, quality, inventory, and budgeting.

Skills

Facility Operations

Safety Compliance

Budgeting

Forecasting

Guest Service

Leadership

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Property Operations Director , you're not just responsible for the safety and functionality of the property - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Lead facility operations: Direct the functionality, safety, and compliance of the hotel's buildings, mechanical systems, electrical systems, HVAC, life safety systems, and grounds in accordance with federal, state, and local regulations
• Oversee facility maintenance: Conduct facility inspections, maintain documentation for energy management and conservation programs, and oversee preventive maintenance initiatives
• Direct property improvements: Lead capital projects and property rehabilitations - including scheduling, budgeting, contractor bidding, and licensing/permitting - while ensuring regulatory compliance
• Drive operational excellence: Direct daily department operations, including guest service initiatives, product quality, inventory management, budgeting, forecasting, and adherence to industry standards
• Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

• A passion for spreading the light and warmth of Hospitality .
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership .
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.