Director, Project Management - Hybrid

MSD Malaysia; West Point (PA); Hybrid; USD 173,000 - 273,000; Full time

Job summary

Merck & Co., Inc. in Rahway, NJ seeks a Director for Global Clinical Supply to lead external partner relationships and ensure end-to-end packaging and distribution for 300+ trials. You will shape supplier strategies, govern performance, and partner across EPS and GCS to secure pipeline delivery.

The role requires 10+ years in pharma and 5+ years in clinical supply chain, with strong communication and cGMP expertise. Hybrid work and global responsibilities are possible.

Qualifications

• 10+ years in corporate environment within pharmaceutical or similar.
• Minimum 5 years in clinical supply chain, packaging operations and/or vendor management.
• Strong understanding of cGMP/GDP, including FDA and EMEA.

Responsibilities

• Defining and advancing partnership objectives, overseeing supplier deliverables and performance.
• Lead through influence across a complex matrix organization with key partners.
• Drive continuous improvement, process standardization, and governance maturity across GCS.

Skills

Clinical Supply Chain Management

Cross-Functional Leadership

Data Analysis

Decision Making

Financial Stewardship

Problem Solving

Risk Management

Strategic Thinking

Vendor Performance Management

Vendor Relationship Management

Tools

Power BI

Power Automate

Qlik Sense

SAP

Microsoft Office

Job description

Job Description Global Clinical Supply (GCS) organization is within our Company's Research Laboratories and is accountable for managing the 'end-to-end' integrated clinical supply chain across our Research & Development Division portfolio to enable the execution of any clinical trial using our Company's asset. GCS supports more than 300 Phase I-IV clinical trials run inhouse, 400+ outsourced or run by partners as well as our Company's ISS clinical trials (300+). GCS is accountable for the planning, sourcing, labeling, packaging and delivery of clinical supplies to clinical sites across more than 60+countries, all in accordance with US and WW regulations, company policies and Standard operating procedures. This Director will provide strategic leadership and end-to-end accountability for external vendor and partner relationships that deliver critical capabilities, resources, and services supporting GCS objectives, portfolio execution, and business continuity. This role is a part of the External Operations and Inventory Management team within External Partnerships and Sourcing. The incumbent will bring strong business acumen, enterprise leadership, and change management capability to shape supplier strategies, strengthen governance, and drive sustained operational performance.

Key responsibilities

Defining and advancing partnership objectives, overseeing supplier deliverables, timelines, performance, risks, issues, and opportunities, and ensuring supplier capabilities remain aligned with evolving GCS priorities. This role will lead through influence across GCS functions and enabling partners, including Procurement, Finance, Quality, and other support functions, to ensure effective decision-making, transparency, accountability, and value realization across the supplier relationship. The Director will also drive continuous improvement, process standardization, and stronger connectivity between suppliers and GCS functional areas to ensure service lines across the Global Clinical Supply Chain are governed efficiently, effectively, and in alignment with strategic business needs.

Primary Qualifications

• Owns strategic direction for the packaging service line, defining priorities, advancing capabilities, and ensuring external partner performance supports GCS portfolio and pipeline objectives.
• Translate evolving business, portfolio, and network needs into forward-looking packaging strategies, operating models, and continuous improvement priorities.
• Lead through influence across a complex matrix organization, aligning GCS functions, enabling partners, suppliers, and leadership around shared objectives, decisions, and outcomes.
• Accountable for sustained service-line performance, supplier governance effectiveness, risk mitigation, capability development, and alignment of external partner execution to GCS strategy and enterprise priorities.
• Driving integration readiness and oversight of identified beachhead assets and our Research & Development Division targets to ensure critical pipeline delivery.
• Partner across planning, distribution, sourcing, procurement, finance, and functional stakeholders to ensure end-to-end visibility, capacity alignment, financial stewardship, and delivery of business-critical packaging needs.
• Lead strategic problem solving, scenario planning, and risk mitigation for complex or ambiguous business challenges, ensuring durable solutions rather than reliance on day-to-day escalation management.
• Drive transformation, process standardization, and scalable ways of working across the packaging service line and broader external operations network.
• Communicate effectively with senior leaders by synthesizing complex operational, supplier, financial, and performance information into clear insights, recommendations, and decision points.
• Create broader organizational impact by standardizing ways of working, strengthening governance maturity, improving transparency, and enabling scalable external partnership models across GCS and driving integration into the GCS Tier Process.
• Coach, mentor, and develop others across EPS and GCS to strengthen service line capability, decision-making, and organizational effectiveness.
• Demonstrate strong proficiency with Microsoft Office tools, including Word, PowerPoint, and Excel; experience with Power BI, Power Automate, Qlik Sense, SAP, or similar business intelligence and enterprise systems preferred.

Education/Experience

10+ years' experience in corporate environment within pharmaceutical or similar. Minimum 5 years experience in clinical supply chain, packaging operations and/or vendor management. Strong understanding of Current Good Manufacturing and Distribution Practices (cGMP/GDP), including FDA and EMEA Demonstrated strategic ability to develop innovative solutions and business processes to meet the needs of key stakeholders Strong verbal and written communication skills, with the ability to communicate with Users, Peers and Sponsors.

Preferred Experience and Skills

• Strategic planning & realization
• Strong compliance mindset
• Excellent communication skills
• Managerial skills

Required Skills

• Clinical Supply Chain Management
• Cross-Functional Leadership
• Data Analysis
• Decision Making
• Financial Stewardship
• Problem Solving
• Risk Management
• Strategic Thinking
• Vendor Performance Management
• Vendor Relationship Management

Preferred Skills

• Leadership Communication
• Microsoft Applications
• Strategic Influence

US and Puerto Rico Residents Only

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts.

San Francisco Residents Only

We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.

Los Angeles Residents Only

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Search Firm Representatives

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: 1st - Day Valid Driving License: Yes Hazardous Material(s): No Job Posting End Date: 09/25/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

The salary range for this role is $173,200.00 - $272,600.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have