Director, Clinical Data Management - Hybrid

MSD Malaysia; Rahway (NJ); On-site; USD 173,000 - 273,000; Full time

Job summary

MSD Malaysia is seeking a Director, Study Integration Manager to lead a team and oversee study integration delivery across programs and regions. This role acts as senior technical authority—approving high-impact designs, governing standards at scale, balancing demand vs.

capacity, and driving automation and operational excellence—while remaining close to the work through targeted reviews and coaching. You will coordinate cross-functional teams, define roadmaps, manage SOWs/SLAs, champion CSV and

Qualifications

• Bachelor’s Degree with a minimum of 10 years’ relevant experience, including 3 years people management.
• Advanced Degree (Masters or Doctorate) with a minimum of 8 years’ relevant experience, including 3 years people management.
• Deep subject matter expertise in clinical data management and study integration.

Responsibilities

• Study technical planning & delivery across programs and regions.
• Own the integrated plan from design through closeout; synchronize releases.
• Ensure production-ready components before first-patient-first-visit; monitor status.
• Oversee decommissioning and archival with audit-ready documentation.
• Directly lead critical or high-risk studies or cross-program integrations to unblock delivery and model best practices.

Skills

Adaptability

Decision Making

Strategic Thinking

Team Mentoring

Education

Bachelor’s Degree

Advanced Degree (Masters/Doctorate)

Job description

Job Description The Director, Study Integration Manager leads a team and has portfolio-level oversight of study-integration delivery across programs and regions. This Director serves as senior technical authority—approving high-impact designs, governing standards at scale, balancing demand vs. capacity, and driving automation and operational excellence—while remaining close to the work through targeted reviews and coaching. Represents the function in internal/external forums and ensures consistent, audit-ready outcomes.

Responsibilities

• Study technical planning & delivery
• Own the integrated plan from design through closeout across in-scope studies; synchronize releases and dependencies.
• Ensure all technical components are production-ready before first-patient-first-visit; monitor status/quality pre- and post-release.
• Oversee decommissioning and archival with complete, audit-ready documentation.
• Directly lead critical or high-risk studies or cross-program integrations to unblock delivery and model best practices.

Cross-functional coordination, risks & governance

• Set the program/TA technical strategy aligned to GDMS/DI&A goals; translate business objectives into executable technical roadmaps and outcomes.
• Participate as needed on the DI&A governance team; present decision-ready recommendations and trade-offs.
• Define and manage SOWs/SLAs/SLOs; track service provider delivery health and hold partners accountable for quality and timelines.
• Champion risk-based computer system validation (CSV) and inspection readiness in partnership with cross-functional teams.
• Coordinate internal audits (point of contact), including evidence, responses, and action plans.
• Communicate status, risks, and decisions to sponsors and governance forums with clear escalation paths.
• Build business cases and prioritize initiatives; define OKRs/KPIs and dashboards (quality, cycle time, cost, stability) and track value realized.

Standards, quality & continuous improvement

• Act as design authority for data collection/flows, integrations, and validation patterns; arbitrate configure vs. customize decisions.
• Drive design consistency based on global and TA standards in all key deliverables part of clinical data management system.
• Provide technical consultancy on data architecture, metadata, and cross-system interoperability Mentor and coach junior team members; review plans/specs, uplift practices (agile, testing, automation), and create learning opportunities.
• Foster experiment/test-and-learn culture; sponsor communities of practice and reusable assets/templates.
• Lead strategic improvement initiatives (automation, CI/CD in validated contexts, test efficiency, MDR/metadata enablement), including introduction of new processes / technologies

People Management

• Align teams around a clear direction; set clear objectives aligned to organizational goals; assign work and set priorities accounting for work-life balance sustainability.
• Conduct regular check-ins and annual reviews; coach for performance; provide recognition.
• Develop career plans; create growth opportunities and promotion cases; ensure appropriate training and mentoring.
• Lead recruiting and hiring and oversee performance management activities, including management of sensitive employee-relations matters in partnership with HR.
• Coordinate on-shore/off-shore and contingent resources; ensure role clarity and effective handoffs.
• Manage an operating budget and optimize spend against priorities.
• Inspire and ensure that team leaders are effectively supporting and empowering their individual leaders.

Technical skills

• Demonstrated ability to review and approve complex designs and integration patterns; optimize mappings, error handling, and data lineage.
• Deep knowledge of data capture, aggregation, consumption, and flow.
• Ability to independently lead study-level design/build/test/release; author/peer-review specs (eCRF, edit checks, mappings).
• Strong hands-on with clinical data management (CDM) systems; working proficiency across multi-system data flows and API-based or file integrations.
• Understanding of clinical, data, and sponsor standards.

Non-technical skills

• Distills complex issues into decision-ready narratives; frames options, risks, and recommendations to influence senior decisions
• Drives adoption of standardized methods/ways of working; mobilizes cross-functional champions and measures uptake
• Aligns senior stakeholders on objectives, interfaces, and responsibilities; enforces clean handoffs and resolves conflicts
• Ability to coordinate decisions across regions/time zones; uses asynchronous mechanisms to maintain momentum
• Engages service provider, leadership, and industry forums; represents team professionally and credibly under pressure; maintains resilience and composure
• Ability to define and execute organizational strategy for operations across regions
• Demonstrated success managing large, and geographically distributed teams
• Strong understanding of operational, financial, and compliance dimensions of global data delivery
• Capable of leading transformation initiatives and fostering innovation across complex organizations
• Excellent communicator with the ability to translate technical and operational priorities into clear, actionable direction
• Leads through influence across functions/geographies; mentors global cohorts; provides structured feedback

Enterprise Leadership Skills

• Strategic Planning | Plans strategically by gathering information and identifying key issues, dependencies, and relationships critical to achieving long-range goals; commits to a course of action after developing and evaluating alternatives based on facts, available resources, constraints, and organizational values.
• Networking & Partnerships | Cultivates networks and partnerships by initiating and maintaining strategic relationships with stakeholders and potential partners inside and outside the organization who provide the information, ideas, expertise, and influence needed to deepen understanding of business issues and achieve business goals.
• Change Catalyst | Leads change by driving the organizational and cultural shifts needed to achieve strategic priorities; catalyzes new approaches to improve results by evolving culture, systems, and services; helps others overcome resistance and adopt change.

Qualifications & experience

• Bachelor’s Degree with a minimum of 10 year's experience working in relevant field for associated job description, including: 3 years people management experience.
• Demonstrated deep subject matter expertise in relevant discipline OR Advanced Degree (Masters or Doctorate) with a minimum of 8 year's experience working in relevant field for associated job description, including: 3 years people management experience.
• Demonstrated deep subject matter expertise in relevant discipline clinicaltrialjobs

Required Skills

• Adaptability, Audit Trails, Career Planning, Change Management, Clinical Data Management, Collaborative Leadership, Decision Making, Planning, Strategic Alignment, Strategic Planning, Strategic Thinking, Team Mentoring

Preferred Skills

US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts

The salary range for this role is $173,200.00 - $272,600.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: 1st - Day Valid Driving License: No Hazardous Material(s): No

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.