Director, Project Management - Digital

Presidio; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Join a forward-thinking company as a Director of Project Management, where you'll lead agile teams to deliver cutting-edge digital projects. This role emphasizes customer satisfaction, project profitability, and service delivery excellence. You will collaborate with engineering, sales, and clients to build lasting relationships while managing a diverse range of projects in the healthcare, finance, and retail sectors. With a strong focus on professional development and team engagement, this position offers the chance to make a significant impact in a dynamic and innovative environment. If you're passionate about technology and leadership, this opportunity is for you!

Qualifications

• 10+ years in IT project management with a focus on Agile methodologies.
• Expertise in managing teams and delivering projects using cloud technologies.

Responsibilities

• Lead a team of Project Managers driving digital projects across various industries.
• Ensure high standards in project delivery and customer satisfaction.

Skills

Agile / Scrum processes

Project delivery

People management

Time management

Analytical skills

Communication skills

Negotiation skills

Problem-solving

Education

Bachelor’s Degree

10+ years of IT project management experience

Tools

Confluence

Jira

Azure DevOps

Microsoft Project

Microsoft Office Suite

Smartsheet

Trello

Zoho

Job description

SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT!

Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it’s our people that make the connections happen.

WHY YOU SHOULD JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.

THE ROLE: Director, Project Management – Digital

Job Summary:

As an internal Director, Project Management – Digital, you will provide oversight and guidance to a team of agile project managers and scrum masters. For all projects, the focus is on customer satisfaction, project profitability, service delivery, and professional excellence. The Director will strategically partner with engineering, sales, outside partners, and customers to successfully deliver and complete service projects and build long-term relationships that will help the practice scale for the future.

Travel Requirements:

This is a remote role. In this role, you will be expected to travel up to 10-20%.

Job Responsibilities:

• Lead a team of Project Managers / Scrum Masters that drive Digital projects comprising of global teams in AppDev, Data and DevOps for our clients in the Healthcare, Financial Services, Retail, State and Local Government, Utilities, and other various industries.
• Support project management and technical teams working with the latest cutting-edge technologies in cloud-native application development, DevOps, Big Data/Analytics, and Cloud Migration spaces.
• Support large software development teams delivering new builds of applications in Java, Node.JS, .NET/C#, Angular.JS, React.JS, Vue.JS, Python, and more.
• Overall oversight of all projects in assigned practice including proactive management of customer satisfaction, project profitability, billable utilization, and project management delivery quality.
• Serve as a critical liaison between sales, business development, solutions architecture, engineering practice leaders, and client stakeholders to drive consistent business value for our customers and support the overall business goals and strategy of Presidio.
• Maintain and review workload and delivery progress including analysis of pipeline, team utilization and assignment, project hours, milestone states, and other project maintenance information.
• Ensure all project milestones related to region(s) are closed out in a timely manner to ensure revenue and cash flow.
• Ensure the team is delivering at a high standard and executing project management and scrum practices efficiently and effectively.
• Solicit feedback from customers and team on project health and opportunities for improvement.
• Support the team with escalations through the resolution of any risks and issues.
• Work specifically with sales and engineering teams on key accounts to develop strategies and discuss open opportunities.
• Actively involved in large proposals and RFP responses in the practice.
• Participate in Quarterly Business Reviews to discuss the status of business objectives and future goals and initiatives.
• Create and maintain documentation on standard processes and procedures specific to Digital projects and support the development and maintenance of processes and procedures for the PMO and other teams as needed.
• Ensure compliance with company policies, procedures, and objectives regarding processes, initiatives, and projects.
• Oversee the annual performance review process for team members using individual development plans and goal-setting techniques.
• Develop the team through regular performance discussions that include continued learning, professional development objectives, and ways for participation in supporting the PMO team (all agreed upon with the individual).
• Conduct meetings with assigned employees encouraging an open dialogue discussing assigned projects, performance, professional development, knowledge sharing, mentorship opportunities, and other topics as needed.
• Interview and onboard project management candidates based on business objectives of the overall staffing plan.
• Engage the team in various team-building opportunities throughout the year.

Required Skills:

• Understands the software development lifecycle, Agile / Scrum processes, technical project delivery, and cloud technologies.
• Expert in Confluence, Jira, Azure DevOps, and Microsoft Project for project execution.
• Familiarity with Smartsheet, Trello, Teamwork, Zoho, and similar project management toolsets to manage project tracking, key performance indicators, project budget, resources, and timelines.
• Understands cloud technologies across multiple Hyperscalers such as Amazon Web Services, Azure, or Google Cloud and how applications are developed and deployed to them for clients.
• Strong people management skills consisting of motivating, developing, coaching, directing, and identifying the best people for the job.
• Strong time management, analytical, communication, thought leadership, team building, motivational and customer service skills.
• Excellent oral and written communication skills, including strong presentation, negotiation skills, and relationship-building skills.
• Experience working with the Microsoft Office suite of tools (Outlook, Excel, Word, PowerPoint, and SharePoint).
• Ability to travel.

Additional Desired Skills:

• Exceptional interpersonal and active listening skills.
• Ability to learn quickly, adapt to change and have ownership of staying up to date on current and emerging technologies and tools as they relate to our business and project needs.
• Passion, creativity, energy, and enthusiasm towards collaborating on the exciting growth and development of our company.
• A desire to learn new technologies, methodologies, solutions and understand the business needs of our customers.
• Adaptability to our overall vision, goals and dynamic culture and environment.
• Effective people management skills including motivating, developing, coaching, directing, and identifying the best people for the job.
• Knowledge of basic human resource principles and procedures, specifically: personnel recruitment, selection, and training.
• Knowledge of administration and management principles, specifically in; strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
• Ability to manage multiple engagements simultaneously.
• Excellent conflict resolution and team-building skills.
• Effective and efficient quality control analysis and troubleshooting skills.
• Results-oriented with a demonstrated strong commitment and willingness to do what it takes to get the job done.
• Ability to sense and solve problems using inductive and deductive reasoning.
• Strong critical thinking, complex problem solving, appropriate judgment, and decision-making skills.
• Proficiency in the English language and reading comprehension.
• PMP or similar professional certification preferred.
• CSM or similar professional certification preferred.

Education and Experience:

• Bachelor’s Degree or the equivalent work experience and/or military experience.
• 10+ years of experience in IT project management, management, and general IT consulting.
• Experience leading projects that leverage Amazon Web Services, Azure, or Google Cloud technologies.