Director, Project Management (Bank Tech)

Capital One National Association; Richmond (VA); On-site; USD 181,800 - 207,500; Full time

Job summary

Capital One is seeking a Director of Project Management who will lead the Planning & Prioritization team in executing strategic initiatives across multiple lines of business. This role requires a proven track record in project management, strong leadership skills, and the ability to drive results in a fast-paced environment.

Qualifications

• At least 7 years of Process, Project, or Program Management experience.
• Demonstrated ability to operate both strategically and tactically.
• High degree of organizational skills and ability to manage multiple priorities.

Responsibilities

• Lead a Portfolio Management function to execute top priorities.
• Drive all phases of portfolio and program management.
• Partner cross-functionally with key stakeholders.

Skills

Communication

Analytical skills

Negotiation

Problem solving

Education

Bachelor’s Degree

Masters in Business Administration

Tools

Agile methodologies

Project management standards

Job description

Director, Project Management (Bank Tech)

At Capital One, we’re building a leading information-based technology company. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.

Role Specific:

The Bank Tech Strategy & Operations (S&O) organization is seeking a highly organized and self-motivated Director to join the Planning & Prioritization team. As a Director of Project Management, you will be uniquely positioned to have line of sight and influence over Bank Tech’s most strategic and complex initiatives with impacts across multiple lines of business. More specifically, you will lead a Portfolio Management function, consisting of a team of project and process managers focused on partnering with lines of business and horizontal Technology teams to help them flawlessly execute their top priorities. You will leverage agile methodologies while ensuring well-managed, timely and effective delivery. You will use data to drive planning and prioritization processes with leaders in Tech and Product. You will also escalate, and gain buy-in from key stakeholders concerning respective programs to ensure appropriate execution all while coaching and developing a high performing team. This is an exciting opportunity for a well-rounded candidate to help boldly model the future of the Strategy & Operations organization.

Specific responsibilities related to project management include:

• Demonstrates a proven track record of excellent program and portfolio management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

• Driving all phases of portfolio and program management to include feasibility, definition, planning, prioritization, implementation and close out of projects

• Effectively applying project management methodology and standards, and ensuring project documents are complete and up to date

• Displaying cross-functional teamwork, communication, negotiation and leading across all levels

• Partnering cross-functionally with key stakeholders to provide strategic and tactical thought partnership to effectively drive project delivery

• Working with cross functional teams and influencing others to work toward common goal, regardless of resource and time constraints

• Creating transparency and fostering relationships to adjacent teams

General Responsibilities:

• Proven ability to build a team strategy and effectively develop and lead a team of associates in pursuit of top performance

• Demonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment

• High degree of organizational skills and ability to manage multiple, competing priorities simultaneously; prioritizes based on impact and makes difficult tradeoffs to meet deadlines

• Effective communicator – ability to create clarity amongst diverse groups from team members to stakeholders

• Demonstrated analytical and quantitative skills – ability to establish metrics and utilize data to measure operational efficiency, team health, and partnership effectiveness

• Asks the tough questions and challenges the status quo

• Leveraging problem solving and influencing skills to ensure project plans deliver on intent

• Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery

• Building relationships and collaborating with key stakeholders to ensure delivery of commitments

• Exhibit outstanding influencing skills to effectively drive project / program efforts

• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

• Understanding of financial systems and technology processes

Basic Qualifications:

• Bachelor’s Degree

• At least 7 years of Process, Project, or Program Management experience

• At least 5 years of People Management experience

Preferred Qualifications:

• Masters in Business Administration

• 10+ years of Process, Project, or Program Management experience

• 3+ years of Operations experience

• 7+ years of People Management experience

• 2+ years of Learning & Development experience

• PMP, Lean, Agile or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $200,100 - $228,400 for Director, Project ManagementNew York, NY: $218,300 - $249,100 for Director, Project ManagementWilmington, DE: $181,800 - $207,500 for Director, Project ManagementRichmond, VA: $181,800 - $207,500 for Director, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).