Director Program Management, Payments

PayIt; New Jersey; On-site; USD 120,000 - 180,000; Full time

Job summary

PayIt is seeking an experienced program manager to lead end-to-end technology implementations for public-sector clients in the United States. You will own the program plan, master schedule, governance, and testing from kickoff through go-live and steady-state operations, coordinating internal teams, client stakeholders, and partners.

You will drive deliverables such as security, continuity, data migration plans, and SOPs, oversee testing and defect resolution, and manage post go-live release and

Qualifications

• 7+ years of program or project management experience, including multi-year public-sector implementations.
• Experience delivering payments or financial technology programs (payments processing, data, settlement, reconciliation).
• Experience coordinating delivery across multiple teams or vendors, including integration and acceptance testing.
• Proficiency with scheduling and work-tracking tools; familiarity with data security/privacy requirements (PCI DSS, PII).
• Clear writing for formal deliverables and comfort presenting to executives.
• Ability to pass a comprehensive background check and identity verification.

Responsibilities

• Own the program plan, schedule, governance, deliverables, and testing from kickoff through go-live and steady-state operations.
• Baseline and maintain the integrated schedule and manage changes through formal approvals.
• Produce recurring status reports and run client governance cadences.
• Drive approval of program plans (security, continuity, testing, data migration) and SOPs.
• Lead testing lifecycle from integration to user acceptance and sign-off; manage defects.
• Maintain release, change, and maintenance processes post go-live and communicate planned work.
• Deliver service-level reporting, root-cause analysis for incidents, and track corrective actions.
• Support client reviews and scope new client-requested work.

Skills

Program management

Cross-team coordination

Stakeholder communication

Scheduling and governance

Data security & privacy awareness

Tools

Scheduling tools

Project management tools

Job description

This role owns end-to-end delivery of complex technology implementations for public-sector clients. You own the program plan, schedule, governance, deliverables, and testing from kickoff through go-live and into steady-state operations. The work spans internal teams, client stakeholders, and partner organizations, so cross-party alignment, schedule discipline, and early escalation are core to success.

What You’ll Be Doing

Implementation

• Program planning: Author the program management plan and secure client approval. It covers scope, staffing, controls, escalation, change management, risk, quality, readiness, and invoicing.
• Master scheduling: Baseline and maintain the integrated schedule and critical path. Keep it aligned with dependent teams and partners, and manage changes through formal approval.
• Reporting and governance: Produce recurring status reports and run the client governance cadence, including agendas, minutes, and action tracking.
• Deliverables: Drive approval of required program plans (e.g., security, continuity, testing, data migration, transition), plus SOPs and training materials.
• Testing: Lead the test and acceptance lifecycle from integration through user acceptance and formal sign-off. Own defect tracking and issue resolution.

Post Go-Live

• Release and change control: Maintain release, change, and maintenance processes, including client communication for planned work.
• Performance and incidents: Deliver service-level reporting, lead root cause analysis for significant incidents, and track corrective actions to closure.
• Client cadence and growth: Support business reviews and issue management, and scope new client-requested work.

What You’ll Need to Have

Required

• 7+ years of program or project management, including multi-year public-sector implementations with formal milestone approvals and change control.
• Experience delivering payments or financial technology programs, such as payment processing, transactions, payment data, settlement, and reconciliation.
• Experience coordinating delivery across multiple teams or vendors, including integration and acceptance testing.
• Proficiency with scheduling and work-tracking tools. Working knowledge of data security and privacy requirements (e.g., PCI DSS, PII).
• Clear writing at a formal deliverable standard and comfort presenting to executive stakeholders.
• Able to pass a comprehensive background check including comprehensive identity verification, criminal history check, and counter-terrorism screening.

Bonus Points For

• PMP or PgMP certification.
• Experience delivering under state or local government contracts.
• Familiarity with payment industry rules (e.g., NACHA, card networks).