Director - Program Management - Healthcare Construction

Turner & Townsend; Dallas (TX); On-site; USD 225,000 - 285,000; Full time

Job summary

Turner & Townsend in the United States seeks a Director-Program Management to lead major construction programs. You will set up programs, manage client relationships, and guide teams across preconstruction through completion.

You will oversee master schedules, enforce safety policies, and drive cost control and quality across multi-billion-dollar initiatives. Strong leadership, communication, and delivery focus are essential.

Qualifications

• 15+ years of project and program management experience.
• 5+ years leading high‑performing programs in a consulting environment.
• Proven experience delivering major healthcare programs.
• Knowledge of multiple project delivery methods.
• Proven track record of leading programs and teams.
• Experience negotiating multi‑million-dollar contracts as part of large programs.
• Strong commitments delivery and results orientation.
• Proven ability to build consultative partnerships and lead stakeholder engagement.
• Excellent presentation, verbal and written communication skills.

Responsibilities

• Serve as the key client relationship executive and primary contact.
• Lead preconstruction discussions to develop estimates, schedules, staffing and business plans.
• Oversee the master schedule and ensure contractual obligations are met.
• Promote health, safety and environment policies and site safety culture.
• Develop the program management plan and work plan.
• Escalate and resolve project, financial and client relationship risks.
• Review change orders and cost reduction initiatives.
• Ensure design, procurement and construction progress alignment with program goals.

Skills

Project management

Program leadership

Healthcare programs

Contract negotiations

Stakeholder management

Team leadership

Communication skills

Education

Bachelor’s degree in construction management / engineering

Degree in construction management or engineering preferred

Job description

• Full-time

Company Description

Turner & Townsend is a global professional services company with over22,000 peoplein more than 60 countries.

Working with our clients across real estate, infrastructure,energyand natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities includeprogramme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estateservicesand investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premierprogramme, project and cost management offering in markets around the world.

Job Description

Turner & Townsend areseeking an experiencedDirector-Program Managementto join our teamto lead major construction programs. This individual will have a proventrack recordof setting up and delivering successfullarge scaleconstruction programs.

Responsibilities:

• Serve as the key point of contact and primary client relationship executive, building andmaintaininglong-term relationships with clients, consultants, suppliers, and other third parties.
• Lead preconstruction discussions with clients and internal teams to develop contractual obligations such as estimates, schedules, staffing plans, and business plans.
• Oversee and assess theproject'smaster schedule throughout its lifecycle, ensuring contractual obligations are met and holding team members accountable.
• Promote and follow health, safety, and environment (HSE) policies, enhancing site safety culture and initiatives.
• Oversee the integration of all project disciplines within the master program schedule.
• Develop the work plan that forms the program management plan (PMP).
• Serve as the escalation point for project, financial, business development, contractual, and client relationship risks.
• Provide suggestions and negotiate issue resolution for escalated project issues, including change orders and contingency expenditures.
• Manage the development and approval of design definition documents.
• Review and provide recommendations forchangeorder requests, impact mitigation strategies, and cost reduction initiatives.
• Ensure that estimates, HSE, and schedule impacts from change orders are continually reviewed andvalidated.
• Review and provide feedback on progress reporting metrics against the program, projects, and contracts.
• Establish and supportconstructabilityofreview guidelines and protocols.
• Develop program guidelines and protocols for cost reduction initiatives and operability/maintainability recommendations.
• Review design, procurement, and construction progress, providing recommendations for recovery plans.
• Review and provide feedback on safety recommendations and corrective actions.
• Develop and review the program-level framework for construction quality control.
• Developan overallprogram ofsitelogisticsand phasing strategy.
• Review project manuals, construction management guidelines, policies, and procedures.
• Review claims resolution recommendations.
• Collaborate with internal and external stakeholders to achieve project consent and review beneficial use recommendations.
• Ensure sufficient owner rep staffing levelsrelativeto contractual commitments and constraints.
• Continuouslymonitorthe performance of T&T staff to ensure efficient client management
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Qualifications

• Bachelor’s degree in construction management, engineering or field related to construction.
• Graduatedegree in construction managementor engineering is preferred.
• 15+ years of relevant project and program management experience.
• 5+ years managinghighperformingprogramsin a consulting environment.
• Proven experience delivering major healthcare programs.
• Knowledge of multiple project delivery methods.
• Proventrack recordof leading programs.
• Demonstrated experience providing leadership of a team in an integrated project delivery organization.
• Demonstrated experience in negotiating multi-million-dollar contracts as part of a multi-billion-dollarprogram.
• Proventrack recordof following through on commitments.
• Demonstrated experience in delivering major capital programs successfully (on budget, on time, meetingsafetyand quality standards within approved scope).
• Proventrackrecordof buildingconsultative and collaborative partnerships.
• Demonstrates excellent presentation, verbal, written, organizational and communication skills.

Additional Information

The salary range for this full-time role is $225K-$285K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.

*On-site presence and requirements may change depending on our client's needs*

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

All your information will be kept confidential according to EEO guidelines.

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