Director, Program Management — Digital Commerce & Payments

PlayStation; San Diego (CA); On-site; USD 219,000 - 328,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Employee discounts on Sony products

Job summary

Sony Interactive Entertainment seeks a Director, Program Management to lead the delivery and governance of large-scale e-commerce, payments, and monetization initiatives across the PlayStation platform. You will manage a cross-functional portfolio spanning Product, Engineering, Finance, Tax, Legal, Operations, and Customer Experience, driving strategic alignment and measurable business outcomes.

The role requires executive communication, governance discipline, and the ability to translate

Qualifications

• Experience leading large-scale technology programs, portfolios, or product delivery across complex organizations.
• Ability to lead cross-functional programs involving engineering, product, and business teams.
• Proven track record in large, matrixed global organizations.
• Strong executive communication, stakeholder management, and influence skills.
• Experience establishing governance models, portfolio management processes, operating rhythms, and executive reporting frameworks.
• Analytical and problem-solving abilities with translating ambiguity into actionable plans.
• Experience with digital commerce ecosystems, marketplaces, or payments platforms.

Responsibilities

• Lead a portfolio of complex, high-visibility initiatives spanning PlayStation's commerce and monetization ecosystem.
• Define strategic objectives, roadmaps, priorities, success metrics, and investment plans with executive partners.
• Drive alignment across global organizations and mission groups with competing priorities.
• Establish operating models and governance frameworks enabling informed decisions and accountability.
• Serve as a strategic partner to senior leadership on portfolio health, execution strategy, and capacity planning.
• Oversee modernization across end-to-end commerce: checkout, payments, fraud prevention, tax, and post-purchase experiences.
• Build and lead a program management organization focused on execution excellence and continuous improvement.
• Foster partnerships across Product, Engineering, Finance, Legal, Tax, Operations, and Commercial teams.

Skills

Large-scale programs

Cross-functional leadership

Global matrixed orgs

Executive communication

Governance & reporting

Analytical problem-solving

Digital commerce & payments

Job description

Sony Interactive Entertainment seeks a Director, Program Management to lead the delivery and governance of large-scale e-commerce, payments, and monetization initiatives across the PlayStation platform. You will manage a cross-functional portfolio spanning Product, Engineering, Finance, Tax, Legal, Operations, and Customer Experience, driving strategic alignment and measurable business outcomes.

The role requires executive communication, governance discipline, and the ability to translate