Director, Program Management & Continuous Improvement

TaylorMade Golf; Carlsbad (CA); On-site; USD 180,000 - 210,000; Full time

Benefits offered by this job

Health & wellness benefits

Product discounts

Paid time off

Job summary

TaylorMade Golf seeks a Director of Program Management & Continuous Improvement to lead the Global Programs function and drive operational improvements worldwide. The role establishes a single, consistent methodology for global initiatives and leads a team of PMs and CI analysts to align stakeholders, set expectations, and execute plans.

Travel ~25% within the US and occasional international travel, overseeing budget, KPIs, and Change initiatives across ERP/WMS/OMS.

Qualifications

• Bachelor’s degree in Business, Engineering, or related field.
• 12+ years of PM experience leading complex, large-scale projects and programs.
• 5+ years in a leadership capacity.
• Extensive experience facilitating cross-functional teams.
• Experience with project management applications; ClickUp preferred.
• PMP, Six Sigma Black Belt, and Lean certifications preferred.

Responsibilities

• Direct global Project & Program Management team's prioritization and maintenance of the project portfolio.
• Own cost, schedule, and performance for company programs and major program subsystems.
• Manage the budget for process improvement initiatives with effective resource allocation.
• Monitor and continuously improve TaylorMade's global Strategy Deployment process and structure.
• Execute the global PM strategy and develop supporting procedures, systems, and tools.
• Own Executive Program Management SteerCo and formalize sponsorship.
• Build and maintain a rolling roadmap of projects for regional strategic initiatives.
• Lead, mentor, and manage a team across multiple locations.

Skills

Project leadership

Stakeholder alignment

Resource management

Financial acumen

ERP/WMS systems

KPIs & analytics

Change management

Cross-functional collaboration

Proficiency with ClickUp

MS Office suite

Education

Bachelor's degree in Business or Engineering

12+ years PM experience

5+ years in leadership

PMP, Six Sigma Black Belt, Lean certifications preferred

Tools

ClickUp

Microsoft Office (Excel, PowerPoint, Project, Visio)

Infor ERP/WMS (experience a plus)

Business Objects or Domo

Job description

The Director of Program Management & Continuous Improvement owns TaylorMade's Global Programs function and drives operational improvement worldwide. This leader establishes and maintains a single, consistent methodology for global initiatives sponsored across the organization, and directly leads a team of Program Managers and Continuous Improvement Analysts who align stakeholders, set project expectations, and execute plans.

Essential Functions and Key Responsibilities

• Direct global Project & Program Management team's prioritization and maintenance of the project portfolio.
• Own cost, schedule, and performance for company programs and major program subsystems.
• Manage the budget for process improvement initiatives, ensuring effective resource allocation.
• Monitor and continuously improve TaylorMade's global Strategy Deployment process and structure.
• Manage the global Knowledge Transfer Center for Strategy Deployment & Initiative Management.
• Execute the global PM strategy — break down regional silos, build and scale best practices, and develop supporting procedures, systems, and tools.
• Own Executive Program Management SteerCo, formalizing executive sponsorship and prioritization.
• Build and maintain a rolling roadmap of projects required to deliver regional strategic initiatives.
• Lead, mentor, and manage a team across multiple locations, direct and indirect.
• Align with stakeholders on project scope, expected benefits, cost, resourcing, and timelines.
• Report project status to stakeholders and sponsors, proactively identifying and closing gaps.
• Define global standard work and templates for the formal project management process.
• Establish and track KPIs to measure program success and impact.
• Own reporting infrastructure and analytics standards supporting program KPIs and broader functions.
• Partner across departments to understand processes, surface challenges, and implement solutions.
• Lead change management planning & execution for major systems and process transitions (ERP/WMS/OMS).
• Coordinate governance across implementation vendors & partners on major cross-functional programs.
• Lead annual skill-building programs (Green Belt, coaching, facilitation, etc.).
• Foster a culture of lean thinking and data-driven continuous improvement.
• Perform other related duties and assignments as required.

Knowledge and Skills Requirements

• Excellent interpersonal and written/verbal communication skills.
• Skilled at scoping projects — benefits, resources, capital/operational expense, timeframes.
• Ability to lead solution implementation in areas outside direct scope of responsibility.
• Ability to guide non-technical stakeholders to technical solutions.
• Strong financial and business acumen; highly organized and detail-oriented.
• Advanced resource management, analytical, and decision-making skills.
• Strong problem‑solving skills across any area of the business.
• Proficient in Microsoft Office (Excel, PowerPoint, Project, Visio).
• Ability to inspire teams and deliver constructive feedback that drives positive outcomes.
• Experience implementing or supporting major ERP/WMS systems (Infor experience a plus).
• Experience with Business Objects or Domo preferred.

Education, Work Experience, and Professional Certifications

• Bachelor's degree in Business, Engineering, or related field.
• 12+ years of PM experience leading complex, large‑scale projects and programs.
• 5+ years in a leadership capacity.
• Extensive experience facilitating cross‑functional teams.
• Experience with project management applications required; ClickUp preferred.
• PMP, Six Sigma Black Belt, and Lean certifications preferred.

Work Environment / Physical Requirements

Requires frequent travel (~25%), primarily within the US with occasional international travel. Normal office and production floor conditions. Exposure to fumes, solvent, dirt, dust, and noise. May be exposed to changing temperature conditions.

Physically able to lift 30 lbs., bend, stoop, reach, and perform routine tasks as required. Ability to stand for prolonged periods of time.

Benefits and Compensation

TaylorMade is a performance‑driven organization and our total rewards approach to compensation is designed to support this. We consider many factors in determining base compensation, including position scope, job‑related knowledge, education, skills, experience, and work location. The expected annual base pay range for this position is $180,000 – $210,000. Additional benefits, such as health & wellness, performance bonuses, product discounts, holidays, paid time off, etc. may also be offered in accordance with our plans.

EEO Statement

TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.