Director, Production Operations NBC4 & T52 Los Angeles

NBCUniversal; Los Angeles (CA); On-site; USD 160,000 - 190,000; Full time

Job summary

NBCUniversal is seeking a Director of Production Operations to join the TechOps team in Los Angeles. This leadership role involves overseeing live news production, managing teams, and collaborating strategically with multiple stakeholders. The ideal candidate will have extensive experience in media operations and a strong focus on achieving performance metrics.

Benefits

Medical, dental and vision insurance

401(k) plan

Paid leave

Tuition reimbursement

Various discounts and perks

Qualifications

• Minimum of 10 years relevant experience, including minimum 5 years of leadership experience.
• Experience managing direct reports and leading teams.
• Knowledge of FCC rules and laws pertaining to news broadcasting.

Responsibilities

• Lead operations teams responsible for delivering live productions.
• Support local General Manager in achieving Key Performance Indicators.
• Direct operational response and communication during incidents.

Skills

Leadership

Collaboration

Creative problem-solving

Client relationship management

Education

Bachelor’s degree in computer science, engineering, or related fields

Job description

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

We are looking for a Director, Production Operations to join the TechOps team supporting the NBC4 & Telemundo 52 Los Angeles Media Operations Center and Control Rooms. As the Director, Operations, you will be primarily responsible for leading Operations Teams delivering daily live news production in our Production Control Rooms and Media Operations Center, supporting NBCU Local News field, editorial and production teams. You will also serve as a key engagement lead to other departments, be the client-facing Operational Representative, ensuring successful delivery of production services to these internal client groups. In this role, you will partner with the Director of Technology to support business needs, while being the liaison connecting Operations and Technology Support Teams. This role reports to the TechOps Regional VP and provides strategic support to the General Manager/President of NBC4 & Telemundo 52.

Job Responsibilities:

• Lead the operations teams responsible for delivering overall technical execution and quality of live productions
• Lead staffing and management of studio Directors and Media Operations Center Staff, including hiring, scheduling and performance management in accordance with station policies and collective bargaining agreements.
• Support local General Manager in station’s Key Performance Indicators and Partner with GM and TechOps RVP in strategic planning and execution against station KPI’s
• Partner with the news VPs of NBC4 and T52 as well as other stakeholders as needed through regular and clear communication
• Collaborate with Local Finance Leads and TechOps RVP in planning of TechOps operating and capital budgets
• Implement TechOps standards and ensure overall operational accountability of standard operating procedures
• Direct Teams in planning and execution of live special event coverage (parades, debates, etc.) and resource allocation analysis
• Direct operational response and stakeholder communication during incident and disaster recovery scenarios impacting production operations
• Participate and contribute to the design, development, and execution of new TechOps workflows, projects and initiatives
• Partner with 3rd party vendors and internal service providers to best service the needs of the operation and business
• All other duties as assigned.

Qualifications

• Minimum of 10 years relevant experience, including minimum 5 years of leadership experience, consisting of direct people management and leading teams
• Bachelor’s degree in computer science, engineering, radio, television & film, related fields or equivalent experience.
• Experience managing direct reports and leading teams including experience coaching manager level direct reports
• Experience leading operational functions of mid to major market news or live event production operations
• Experience with media asset management systems and methodologies
• Experience in an operational role in the live news or sports production business
• Experience in managing 3rd party vendors relationships as well as managing operating and capital budgets

Eligibility Requirements:

• Interested candidates must submit a resume/CV through nbcunicareers.com to be considered.
• Must be willing to work in Universal City, CA
• Must be available to work during major on-air events, breaking news, severe weather, severe weather, new system integrations and updates, and be available 24-7 which includes willingness to travel and work outside standard hours, and on weekends with short notice
• Must have a valid driver’s license.
• Must have unrestricted work authorization to work in the United States

Desired Characteristics:

• You enjoy working with people, know how to build high-performing teams, and want to make a positive impact working in local live production
• History of establishing and maintaining operational standards and team accountability
• History of establishing and maintaining client relationships, resulting in satisfied stakeholders
• Ability to foster a collaborative environment while rolling out new processes and procedures
• Creative problem solver with a solutions-oriented mindset
• Knowledge of FCC rules and laws pertaining to news broadcasting on multi-media platforms, and employment and labor regulations
• Ability to coach and develop team members throughout their career journey
• Ability to articulate clear performance expectations, provide accountability for team members and communicate effectively across stakeholders at all levels
• Experience with managing employees covered by collective bargaining agreements is a plus.
• Bilingual in English/Spanish is highly desired

Additional Requirements:

• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting theBenefits pageof theCareers website.
• Required On-Site: This position is required to be performed full-time from NBCUniversal-designated worksite.
• Salary range:$160,000 to $190,000 (Bonus and Long-term incentive eligible)

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].