Director, Product Management - Philanthropy

Fidelity; Durham (NC); On-site; USD 150,000 - 210,000; Full time

Job summary

Fidelity Charitable is seeking a strategic, mission-driven Director of Product Management, Philanthropy to guide grantmaking programs that help donors give more effectively and strengthen the nonprofit sector.

Reporting to the Vice President, this leader shapes program direction, translates priorities into roadmaps, and collaborates across teams to deliver scalable donor-facing solutions. The role may build new offerings and support existing programs while advancing impact and compliance.

Qualifications

• Commitment to Fidelity Charitable’s mission and expanding charitable giving.
• Experience in structural philanthropy, such as DAFs, foundations, corporate granting institutions, and other giving-focused institutions.
• Demonstrated ability to lead complex, cross-functional initiatives with a focus on outcomes and service.
• Experience guiding the strategy and evolution of donor- or nonprofit-facing programs or services.
• Ability to translate organizational priorities into clear, measurable plans that advance mission and impact.
• A collaborative approach to working across teams, including relationship management service delivery, compliance, marketing, finance, legal, and risk.
• Strong judgment in identifying opportunities to improve programs while thoughtfully managing risk and stewarding resources.
• A track record of coaching, mentoring, and developing leaders and teams.
• Excellent communication skills, with the ability to build trust and influence across a diverse, matrixed organization.
• 8–10+ years of experience in product management, program leadership, or similar roles with people leadership responsibility.
• Experience in philanthropy, the nonprofit sector, or mission-driven financial services strongly preferred.
• Bachelor’s degree required; advanced degree or equivalent experience is a plus.

Responsibilities

• Guide a selection of grantmaking program offerings that strengthen donors' ability to give more and more effectively.
• Shape the direction of key programs, ensuring they are responsive, accessible, and impactful for donors.
• Lead the build out of new program offerings and support current giving programs.
• Translate organizational priorities into thoughtful strategies and actionable roadmaps.
• Collaborate across teams to deliver meaningful, scalable donor-facing solutions.
• Help lead and influence the strategy across the Product Management, Philanthropy Team.

Job description

Fidelity will not provide immigration sponsorship for this position.

Job Description:

The Role

Fidelity Charitable is seeking a strategic and mission-driven leader to serve as Director of Product Management, Philanthropy. In this role, you will guide a selection of grantmaking program offerings that strengthen our ability to help donors give more and more effectively, and support their goals to strengthen the nonprofit sector.

Reporting to the Vice President, this leader will help shape the direction of key programs, ensuring they are responsive, accessible, and impactful for the donors we serve. The Director will both support the build out of new program / product offerings as well as help maintain and support current giving programs. Many programs will be focused on our most generous donor’s interests, including collaborative giving and giving with impact. You will translate organizational priorities into thoughtful strategies and actionable roadmaps, while fostering strong collaboration across teams to deliver meaningful, scalable solutions. While this role will not have any direct reports, the Director is expected to help lead and influence the strategy across the Product Management, Philanthropy Team.

This role sits at the intersection of strategy, service, and impact—partnering closely with colleagues and stakeholders to continuously improve how we support donors, nonprofits, and advisors. As expectations for giving evolve, you will play a critical role in advancing how Fidelity Charitable

The Expertise and Skills You Bring

• A commitment to Fidelity Charitable’s mission and a passion for expanding charitable giving and nonprofit impact
• Experience in structural philanthropy, such as DAFs, foundations, corporate granting institutions, and other giving-focused institutions.
• Demonstrated ability to lead complex, cross-functional initiatives with a focus on outcomes and service
• Experience guiding the strategy and evolution of donor- or nonprofit-facing programs or services
• Ability to translate organizational priorities into clear, measurable plans that advance mission and impact
• A collaborative approach to working across teams, including relationship management service delivery, compliance, marketing, finance, legal, and risk
• Strong judgment in identifying opportunities to improve programs while thoughtfully managing risk and stewarding resources
• A track record of coaching, mentoring, and developing leaders and teams
• Excellent communication skills, with the ability to build trust and influence across a diverse, matrixed organization
• 8–10+ years of experience in product management, program leadership, or similar roles with people leadership responsibility
• Experience in philanthropy, the nonprofit sector, or mission-driven financial services strongly preferred
• Bachelor’s degree required; advanced degree or equivalent experience is a plus

The Team

Fidelity Charitable is a public charity and sponsor of the nation’s largest donor-advised fund program. For more than 30 years, we have helped donors increase their charitable impact through innovative philanthropic solutions.

We partner closely with teams across Product Management, Service Delivery, Technology, Fundraising, Marketing, Finance, Risk, Legal, and Relationship Management to support our mission and continuously evolve how we serve donors and nonprofits.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Product Management

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.