Director, Product Management, Payments

Capital One; McLean (VA); On-site; USD 230,400 - 263,000; Full time

Job summary

Capital One is seeking a Director of Product Management in McLean, VA to lead the Payments Platform's strategic evolution by leveraging innovations to benefit customers. This role involves creating long-term roadmaps, engaging business lines, and ensuring a high-performing platform through collaboration.

With at least 7 years of experience and a quantitative degree required, candidates should have a strong customer focus and the skills to solve complex problems. Competitive salaries and performance-based incentives are offered.

Qualifications

• 7+ years of experience in Product Management.
• Bachelor's degree, Master's degree, or MBA in quantitative fields.

Responsibilities

• Create a long-term roadmap supporting enterprise vision.
• Engage LOBs to prioritize and build payment capabilities.
• Ensure platform architecture supports value drivers.
• Maintain communication with LOB partners.
• Drive tooling to improve reconciliation.

Skills

Customer-focused product innovation

Strategic execution

Technology integration

Complex problem-solving

Cross-functional leadership

Education

Bachelor's degree or equivalent in quantitative fields

Job description

Overview

Director, Product Management – Payments Product Management at Capital One will lead the strategic evolution of the Payments Platform, leveraging emerging innovations to unlock transformative value for customers and the enterprise.

Responsibilities

• Create a long‑term roadmap that supports the broader enterprise vision and industry trends.
• Engage Lines of Business (LOBs) to define, prioritize and build reusable capabilities to support payment strategies across the company.
• Partner closely with Technology to ensure the platform architecture can support existing and emerging value drivers.
• Collaborate with Program to create and maintain well‑defined and sustainable communication channels with our LOB partners.
• Ensure the platform is accurate and performant.
• Develop and align on the platform’s data posture.
• Drive tooling to improve reconciliation.

Core Competencies

• Human Centered – Obsesses about internal and external customer needs to reimagine and innovate product solutions.
• Business Focused – Delivers game‑changing outcomes by focusing on leverage and execution excellence.
• Technology Driven – Leverages technology to deliver innovative and resilient solutions that enable both near‑term and long‑term value.
• Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks.
• Transformational Leadership – Leads cross‑functional teams to solve customer problems and drive organizational alignment.

Basic Qualifications

• At least 7 years of experience working in Product Management.
• Currently holds or is in the process of obtaining a Bachelor’s degree, Master’s degree, or MBA with a quantitative concentration in fields such as Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Engineering, or Information Systems.

Preferred Qualifications

• Experience translating business strategy and analysis into consumer‑facing digital products.

Salary and Benefits

• McLean, VA: $230,400 - $263,000
• New York, NY: $251,400 - $286,900
• Richmond, VA: $209,500 - $239,100
• Eligible for performance‑based incentive compensation (cash bonus and/or long‑term incentives).

Equal Opportunity Employer

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws.