Director, Product Management - Commerce Experience

Samsara; San Francisco (CA); Remote; USD 154,000 - 275,000; Full time

Job summary

A leading technology company is seeking a Director of Product Management for commerce experiences. This remote role involves defining strategy, building new customer-facing experiences, and leading high-performing teams. Candidates should have a proven track record in product management with experience in customer account management and a strong ability to influence at an executive level. The position offers a competitive salary range of $154,000 - $275,000 USD.

Qualifications

• Proven experience leading product teams with successful product launches.
• Experience in a Director-level role managing multiple teams.
• Ability to drive product strategy from conception to launch.

Responsibilities

• Define long-term strategy and roadmap for account and commerce experience.
• Focus on customer needs to deliver new experiences.
• Lead product and project teams, fostering high performance.

Skills

Leadership

Product Strategy

Customer Account Management

Communication

Job description

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

As the Director of Product Management - Commerce Experiences, you will be responsible for defining and executing the product strategy for our customer-facing commerce experiences. You will lead cross-functional teams to build world-class experiences for customer account management, invoicing, billing, inventory management, and license management. Your work will directly support our customers’ experiences in doing business with Samsara - improving this will drive customer satisfaction and business growth.

This is a remote position open to candidates residing in the US.

In this role, you will:

• Define Strategy: Shape the long-term (3+ year) direction & roadmap for account and commerce experience, ensuring alignment with overall company goals.
• Build New Experiences: Relentlessly focus on customer needs, delivering net new experiences urgently and iteratively
• Drive Impact: Influence the organization to pursue complex, shared objectives and achieve ambitious goals. Have a function-wide impact and contribute to the overall functional strategy.
• Build, Develop, and Lead teams: Lead and develop product and project teams, fostering a culture of high performance and continuous improvement.
• Champion Our Principles: Instill a culture of simplicity and efficiency, eliminating bureaucracy by leading the evolution of organizational structures, tools, and technologies. Foster cross-functional collaboration to achieve shared goals.

Minimum requirements for the role:

• Proven experience as a leader of product teams, with a track record of successfully launching and scaling account management and self-serve commerce products.
• Experience in a Director-level role or equivalent, managing multiple teams and product portfolios.
• Demonstrated ability to drive a product strategy from conception through to launch and post-launch optimization.
• Strong understanding of customer account management, billing, invoicing, and inventory systems.
• Ability to operate with a high degree of autonomy and influence cross functional teams at an executive level.
• Exceptional communication and leadership skills, with a focus on building and inspiring high-performing teams.

Compensation and Benefits

Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. The range of annual base salary for full-time employees for this position is $154,000 - $275,000 USD.