Director, Process Improvement

Centene Corp.; Northern (KY); Hybrid; USD 118,000 - 219,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401K and stock plans

Tuition reimbursement

Paid time off + holidays

Flexible work arrangements

Job summary

Centene Corp. is seeking a Senior Program Manager to develop and implement business process excellence initiatives across the organization, employing Six Sigma/LEAN methodologies to drive efficiency.

You will lead cross-functional implementations, ensure adherence to budgets and timelines, and provide executive reporting. The role demands leadership, strong communication, and the ability to mentor teams, with flexible options for remote/hybrid/work onsite locations.

Qualifications

• Bachelor's degree in business, healthcare administration, related field, or equivalent experience.
• 7+ years of process optimization, process improvement, or project management experience.
• Experience with Six Sigma/LEAN methodologies.
• Knowledge of process mapping, process design, and workflow management software and applications.

Responsibilities

• Develop and implement business process excellence initiatives.
• Provide leadership and oversight of implementation processes.
• Manage implementations to meet budget, timeline, and contractual requirements.
• Coordinate cross-functional tasks to ensure project outcomes.
• Communicate project status to stakeholders.
• Mentor project team members and stakeholders.

Skills

Six Sigma/LEAN

Process optimization

Project management

Cross-functional coordination

Leadership

Education

Bachelor's degree in business or healthcare administration

Tools

Process mapping software

Workflow management software

Job description

Position Purpose

Develop and implement business process excellence initiatives throughout the organization to analyze and address process and operational inefficiencies by utilizing Six Sigma/LEAN methodologies. Provide leadership and oversight of the business unit's implementation processes; managing company adherence to standard implementation processes Manage business and program implementations to meet budget, timeline, and contractual requirements Maintain standard business implementation organizational structures, team structures, work breakdown structures, work planning, issue logs, decision logs, change control and executive reports Provide input on operating models, including standard corporate functional and information system models, performance metrics, expected outcomes and plan impacts Coordinate cross -functional tasks between various internal and external areas to ensure successful project outcomes Communicate project status to all internal and external stakeholders Mentor project team members and stakeholders using appropriate tools and techniques in order to increase and maintain commitment to portfolio objectives.

Education/Experience:

Bachelor's degree in business, healthcare administration, related field, or equivalent experience.

7+ years of process optimization, process improvement, or project management experience.

Experience with Six Sigma/LEAN methodologies.

Knowledge of process mapping, process design, and workflow management software and applications.

License/Certification:

Six Sigma/LEAN Certification highly preferred.

Pay Range:

$118,400.00 - $219,000.00 per year

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.

Benefits

• competitive pay
• health insurance
• 401K and stock purchase plans
• tuition reimbursement
• paid time off plus holidays
• flexible approach to work with remote, hybrid, field or office work schedules.

Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.

Total compensation may also include additional forms of incentives.

Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act.

Centene is committed to helping people live healthier lives. We provide access to high-quality healthcare, innovative programs and a wide range of health solutions that help families and individuals get well, stay well and be well.