Director, Process Improvement

Centene Corporation; Missouri; Hybrid; USD 118,000 - 219,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work arrangements

Job summary

Centene Corporation is looking for a senior leader to drive the implementation function across the unit, ensuring processes are standardized and projects meet budget, timeline, and contract requirements. You will coordinate cross-functional work, mentor teams, and provide status updates to stakeholders, shaping operating models and performance metrics while maintaining executive-level reporting.

The role supports a flexible work approach with remote, hybrid, field, or office schedules, offering

Qualifications

• Bachelor's degree in business, healthcare administration, or related field.
• 7+ years of process optimization, process improvement, or project management experience; Six Sigma/LEAN certifications preferred.

Responsibilities

• Provide leadership and oversight of the business unit's implementation processes; ensuring adherence to standard implementation processes.
• Manage business and program implementations to meet budget, timeline, and contractual requirements.
• Maintain standard implementation structures, work plans, issue logs, decision logs, and executive reports.
• Provide input on operating models, including standard corporate functional and information system models and performance metrics.
• Coordinate cross-functional tasks between internal and external areas to ensure successful project outcomes.
• Communicate project status to all internal and external stakeholders.
• Mentor project team members and stakeholders to increase and maintain commitment to portfolio objectives.

Skills

Leadership

Program implementation oversight

Cross-functional coordination

Stakeholder communication

Process optimization

Six Sigma/LEAN

Education

Bachelor's degree in business, healthcare administration, related field, or equivalent experience

Tools

Workflow management software

Job description

Position Purpose:

• Provide leadership and oversight of the business unit's implementation processes; managing company adherence to standard implementation processes
• Manage business and program implementations to meet budget, timeline, and contractual requirements
• Maintain standard business implementation organizational structures, team structures, work breakdown structures, work planning, issue logs, decision logs, change control and executive reports
• Provide input on operating models, including standard corporate functional and information system models, performance metrics, expected outcomes and plan impacts
• Coordinate cross -functional tasks between various internal and external areas to ensure successful project outcomes
• Communicate project status to all internal and external stakeholders
• Mentor project team members and stakeholders using appropriate tools and techniques in order to increase and maintain commitment to portfolio objectives

Education/Experience:

Bachelor's degree in business, healthcare administration, related field, or equivalent experience.

7+ years of process optimization, process improvement, or project management experience. Experience with Six Sigma/LEAN methodologies. Knowledge of process mapping, process design, and workflow management software and applications.

License/Certification:

Six Sigma/LEAN Certification highly preferred.

Pay Range: $118,400.00 - $219,000.00 per year

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.

• competitive pay
• health insurance
• 401K and stock purchase plans
• tuition reimbursement
• paid time off plus holidays
• a flexible approach to work with remote, hybrid, field or office work schedules

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act