Director Preservation & Post-Foreclosure (On-site)

Coast One Mortgage; Coppell (TX); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Newrez is seeking a Director of Preservation & Post-Foreclosure to lead the Property Preservation and Post-Foreclosure teams. You will guide staff, manage field vendors, and ensure compliance across investor guidelines and regulations throughout the loan lifecycle.

You will oversee post-foreclosure activities, CWCOT, conveyance, and third-party remittance, while tracking KPIs and driving process improvements on-site.

Qualifications

• Bachelor’s degree required.
• 8+ years of property preservation and post-foreclosure/real estate experience.
• 5+ years of leadership experience.

Responsibilities

• Provide leadership and mentor staff to develop skills and improve processes.
• Manage field services vendors ensuring compliance with requirements.
• Oversee vendor performance scorecards and monthly reviews.
• Coordinate inspections and related reports with stakeholders.
• Update system/files to reflect collateral status and investor view.
• Oversee post-foreclosure processes including CWCOT, conveyance, deeds.
• Maintain department workflow, staffing, KPIs, and budgets.
• Provide training for new employees and ongoing education.
• Ensure compliance with company policies and procedures.

Skills

Leadership

Communication

Analytical skills

Problem solving

Mortgage servicing knowledge

Negotiation

Team collaboration

Attention to detail

Education

Bachelor’s Degree

Tools

Microsoft Office (Word & Excel)

Job description

Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Primary Function

The Director Preservation & Post-Foreclosure works with the Property Preservation and Post-Foreclosure teams to oversee the timely and accurate maintenance and preservation of appropriate assets according to investor guidelines and all regulatory regulations throughout the life cycle of mortgage servicing. The Director is also responsible for the management and oversight of loans in the post-foreclosure process to ensure timely and accurate completion of post-foreclosure activities.

Principal Duties

Provide guidance and leadership for management and staff. Lead and mentor staff to develop and reinforce skills, improve processes and procedures, and increase overall effectiveness. Manage all field services vendors to ensure their adherence to Federal, State, Investor and Internal requirements and take appropriate action when necessary to correct deficiencies. Oversee the creation and management of formal vendor performance scorecards and facilitate monthly performance discussions. Arrange for contractual services relating to inspections, appraisers, etc. Coordinate the order, review, and appropriate reaction(s) to Inspection, Occupancy and Damage Reports Oversee the management of the timely and accurate updating of system/ files to ensure company and the investor have a clear understanding of the condition of the collateral and post-foreclosure status. Ensure that code violations are remediated timely - coordinating preservation contractors, investors, municipalities, and attorneys to resolve the violation. Assist in the control of company expenses through intelligent use of funds to resolve accounts, manage staffing and miscellaneous costs. Oversee timely completion of post-foreclosure processes including CWCOT, conveyance, deed recording, and third-party sale fund remittance. Maintain and monitor workflow, processes, volume, staffing, and performance of the department. Conduct and present in ongoing client performance review meetings, client/investor presentations, and rating agency meetings. Manages and oversees department staffing levels, performance, and KPIs in alignment with operational goals. Undertake special projects related to departmental activities and performs other duties as assigned. Oversee and facilitate training for new employees and continuing education for existing employees. Be responsible for the production, review, and approval of all policies and procedures for the Property Preservation and Post-Foreclosure Departments. Ensure Compliance with company policies and procedures. Perform personnel managerial duties such as goal setting and tracking, performance monitoring and coaching, ensuring associate engagement, and other typical managerial duties. Performs related duties as assigned by management. *These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site, may still require partial on-site work to perform the role satisfactorily.

Education and Experience Requirements

• Bachelor’s Degree required.
• 8+ years of property preservation and post-foreclosure/real estate experience required.
• 5+ years of leadership experience required.

Knowledge, Skill, and Ability Requirements

• Proficient in Microsoft Office- Word and Excel.
• Excellence in communication via telephone and written communication.
• Demonstrated attention to detail and organizational skill.
• Ability to work independently with minimal supervision.
• Strong analytical, problem solving and mathematical skills to be used in directing decision‑making.
• Advanced understanding of Mortgage servicing and property preservation.
• Strong negotiation and follow-up skills, as well as the ability to meet strict deadlines.
• Experience in late-stage mortgage collections, including handling foreclosures, modifications, short sales, and Deeds in Lieu of Foreclosure preferred.
• Ability to collaborate with team members to achieve results.

Additional Information

While this description is intended to an accurate reflection of the position’s responsibilities, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits

We offer benefits, programs, and perks that support you in every aspect of your life.

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k)
• Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
• Newrez NOW: Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.
• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
• Matching Gifts Program - dollar-for-dollar up to $1,000
• Access to grants, nonprofit resources, and volunteer opportunities
• More than $6,000,000 donated since 2020
• 1 in 5 employees participates in at least one Employee Resource Group (ERG)

Equal Employment Opportunity

We’re proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

Company Information

CA Privacy Policy CA Notice at Collection The right company in the right industry. In both good economic times and bad, people need homes - and mortgages to buy them. We help these people every day buy homes or refinance their current mortgage loans. In addition to offering an in-demand product, there are two things you should know about us: We value and reward entrepreneurial spirit, and we are growing. Few lenders are as innovative, as financially solid, as well managed and on track to become America’s leading lender as the Newrez Family of Companies. We deliver products and services that turn prospects into delighted customers —providing abundant opportunity for the great people who work here. These competitive advantages set us apart at and they’re why you can grow with us for the long term.