Director Physician Practice & Programs

1012 Lehigh Valley Physician Group - Lehigh; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Lehigh Valley Health Network seeks an experienced operations leader to oversee programmatic operations across regional practices. You will supervise delivery of services and drive regionalization of clinical programs, working with service lines and ambulatory sites to promote best practices and continuous improvement of the patient experience.

You will partner with leaders to advance growth, manage KPI reviews, and ensure efficient operations while maintaining high-quality care and patient

Qualifications

• Bachelor’s Degree in business administration, healthcare management, or related field.
• 5 years relevant experience in a physician office practice setting and supervisory experience directing others' work.
• Excellent computer skills, electronic medical record (EMR), and Microsoft Office suite.

Responsibilities

• Oversee financial performance, budget development, revenue and expense management, and labor productivity across the enterprise.
• Support development of business plans and strategic initiatives to enhance growth and operational excellence.
• Partner with physician and administrative leadership to develop and grow clinical programs and improve patient experience.

Skills

Leadership

Strategic planning

Team supervision

EMR proficiency

Microsoft Office

Education

Bachelor’s Degree in business administration or healthcare management

Master’s Degree in business administration or healthcare management

Tools

EMR systems

Microsoft Office Suite

Job description

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the 'Best Hospitals' by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary

Oversees programmatic operations across regional practices. Provides supervision and direction of the delivery of services and related programs. Supports the further acquisition, development and service line regionalization efforts of clinical services and programs. Cultivates relationships with key stakeholders, by working collaboratively with other service lines, across acute care practices and ambulatory sites to promote and develop optimal services. Works in partnership with leaders to promote continuous improvement of clinical services and patient experience throughout the continuum of care.

Job Duties

Assumes responsibility for financial performance, budget development processes, revenue and expense management, and labor productivity across the enterprise. Supports the development of business plans and strategic initiatives that enhance growth and operational excellence incorporating best practices and standardization to enhance the LVHN brand. Works in concert with physician and administrative leadership to develop and grow clinical programs. Partners in the strategy and execution in collaboration with key stakeholders, including review and management of operational KPI’s. Leads efforts to identify opportunities and drive improvement of the patient experience and care transitions within the division, program or service line/institute. Addresses performance issues promptly and appropriately and uses sound judgment in compliance with policy and applicable laws and regulations.

Minimum Qualifications

Bachelor’s Degree in business administration, healthcare management, or related field. 5 years relevant experience in a physician office practice setting and supervisory experience directing other's work. Ability to initiate, accept, and adapt to change. Demonstrates strong leadership and mature emotional intelligence. Demonstrates proficiency in both transactional and transformational leadership. Demonstrates ability to partner with stakeholders to achieve goals. Excellent computer skills, electronic medical record (EMR), and Microsoft Office suite.

Preferred Qualifications

Master’s Degree in business administration, healthcare management, or related field. Additional Qualifications Proven proficiency of technology at conclusion of orientation.

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer:

This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Work Shift

Day Shift Address: 707 Hamilton St Primary Location: One City Center Position Type: Onsite Union: Not Applicable Work Schedule: M-F 8am-5pm varianble Department: 1012-45106 LVPG-L OBGYN - 1245 S Cedar Crest Lehigh Valley Health Network (LVHN) is the region’s largest employer and health care provider of choice. Our nearly 20,000 health care professionals take pride in what they do and are driven by our mission to heal, comfort and care for the people of our community.

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LVHN is honored to be certified as a Great Place to Work®. LVHN’s culture of trust – and the positive things colleagues said about working at LVHN when surveyed by Great Place to Work and Fortune – align perfectly with what makes a great workplace. This designation tells you that LVHN is a great place to work from hire to retire. If you are someone who aligns with LVHN’s core values – Compassion, Integrity, Collaboration and Excellence – you will have a rewarding and successful career here.