Director, Physician Business Office

Methodist Healthcare; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking healthcare organization dedicated to making a meaningful impact in the community. This role involves leading the Physician Business Office, focusing on strategic planning and operational excellence. You will oversee key functions such as claim billing and financial management while fostering a motivated team aligned with the organization's values. With a commitment to service excellence and continuous improvement, this position offers the chance to shape the future of healthcare in Memphis. Embrace the opportunity to grow your career in a vibrant community that values teamwork and compassion.

Qualifications

• 5-7 years of experience in healthcare financial management.
• Strong leadership and management skills required.

Responsibilities

• Oversee Patient Accounting Operations to meet organizational goals.
• Participate in Revenue Cycle management and address claim issues.

Skills

Healthcare Operations Knowledge

Financial Management

Leadership Skills

Communication Skills

Analytical Skills

Microsoft Office Proficiency

Education

Bachelor's Degree in Business Administration/Management

Bachelor's Degree in Accounting

Bachelor's Degree in Finance

Job description

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent-rich organization where Associates can grow their careers caring for others. For over a century, we’ve served the healthcare needs of the people of Memphis and the Mid-South.

Provides leadership and coordination of the Physician Business Office, including Claim Billing, Claim Follow-up, Cash Receipts, Coding, and Self Pay operations for Methodist Le Bonheur Healthcare facilities and clinics. This role is primarily responsible for business and strategic planning, policy and procedure development, goal setting, technology development and implementation, project leadership, training, and development for management and staff. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values.

Working at MLH means carrying forward the mission of caring for our community and impacting patients' lives through compassion, service excellence, and a commitment to continuous improvement.

What you will do

• Plan, organize, implement, and oversee Patient Accounting Operations to meet organizational goals.
• Develop operational performance metrics aligned with divisional policies, focusing on staff, financial performance, and growth.
• Participate in Revenue Cycle management, addressing claim underpayments, denials, credit balances, and KPIs.
• Prepare annual budgets, capital requests, and resource plans for the department.
• Set productivity and quality standards for staff, ensuring a competent, motivated workforce aligned with MLH values.

Education and Formal Training Requirements

• Bachelor's Degree in Business Administration/Management, Accounting, or Finance.

Work Experience Requirements

• 5-7 years of progressive responsibilities in healthcare financial management.

Knowledge, Skills, and Abilities

• Thorough knowledge of healthcare operations and financial management.
• Management skills and leadership principles.
• Strong communication, analytical, and computer skills, including proficiency in Microsoft Office applications.
• Ability to lead, motivate, and work independently, managing multiple tasks effectively.

Supervision Provided

• Directs the management team overseeing Claim Billing, Follow-up, Cash Receipts, Coding, and Self Pay operations.

Physical Demands

• Position involves light physical activity, including sitting, standing, and manual tasks.
• Requires good visual acuity for data analysis and computer work.

Our Associates are passionate about their work, service, and patients. We value family, teamwork, and a culture of unity. Memphis offers a vibrant community, a thriving downtown, and a low cost of living, making each day an opportunity to make a difference.