Director, Pharmacy (Institutional)

SSM Health; Town of Grand Rapids (WI); On-site; USD 150,000 - 190,000; Full time

Job summary

SSM Health is seeking a strategic pharmacy leader to oversee operations across St. Agnes Hospital, Waupun Memorial Hospital, and Ripon Medical Center. This role shapes enterprise pharmacy strategy, drives clinical and regulatory excellence, and leads teams across multiple sites.

The successful candidate will have a Pharm.D. or equivalent, 5 years of experience with 2 in leadership, and a strong focus on cost-effective, high-quality patient care within a Catholic, not-for-profit health system.

Qualifications

• Pharmacy degree from an accredited school of pharmacy.
• Five years experience with two years in leadership.

Responsibilities

• Develops short term and long term goals and oversees the operation of the pharmacy. Provides clinical, operational and financial oversight and direction for the development of pharmacy programs, policies, and procedures.
• Prepares an annual budget. Reviews monthly financial statistics and plans expenditures within budget guidelines. Monitors and justifies all expenditures exceeding budgeted targets. Ensures appropriate charging of all pharmacy products and monitors for appropriate reimbursement.
• Continual assessment of pharmacy services for improvement related to quality, cost, formulary management, medication delivery, safety, customer service, and engagement results and provides recommendations for improvement and/or business development in order to achieve outcomes and goals for system-wide quality, service, and financial viability.
• Ensures compliance with all applicable federal, state, and local laws, rules, and regulations.
• Develops and enforces policies and procedures that promote cost-effective, appropriate, and safe medication use. Provides for the education needs of the pharmacy staff
• Collaborates with medical staff, nursing, administration, and regional pharmacy leadership to maintain productive and effective relationships to ensure the safe and effective delivery of pharmacy services across the continuum of care.
• Recruits, interviews, promotes, disciplines, and terminates pharmacy staff. Sets performance standards and goals for direct reports and the department.
• Precept pharmacy students and residents, as applicable.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Education

Pharmacy degree

Job description

It's more than a career, it's a calling WI-St. Agnes Hospital

Worker Type

Regular

Job Highlights

• Named 150 Top Places to Work in Healthcare 2025 - Becker's Healthcare
• Named One of the World's Happiest Workplace 2025 - WorkL
• Named One of America's Best In-State Employers 2025 - Forbes
• Named One of America's Greatest Workplaces for Women 2025 - Newsweek
• Named One of America's Greatest Workplaces for Culture, Belonging & Community 2026 - Newsweek

SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization's 40,000 team members and more than 13,900+ providers are committed to providing exceptional health care services and revealing God's healing presence to everyone they serve.

With care delivery sites in Illinois, Missouri, Oklahoma and Wisconsin, SSM Health includes 23 hospitals, more than 300 physician offices and other outpatient and virtual care services, 12 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves.

Serve as a key voice in SSM Health systemwide pharmacy strategy while leading pharmacy services across three dynamic hospitals: St. Agnes Hospital, Waupun Memorial Hospital and Ripon Medical Center.

We are seeking a strategic, independent leader who thrives in a fast-paced, ever-changing, and highly matrixed healthcare environment. Success in this role requires the ability to navigate complexity, build strong relationships across diverse stakeholders, balance competing priorities and drive operations, clinical and regulatory excellence across a multiple-hospital region.

The position offers the opportunity to combine local leadership with enterprise impact, shaping the future of pharmacy practice and patient care while leading teams across three distinct hospitals with varying operational needs and opportunities.

Job Summary

Provides leadership in assuring department alignment in achieving organizational expectations of employee engagement, distinctive patient services, provision of quality and safe services, strategic planning, and fiscal responsibility. Acts as a communicator, facilitator and translator of the organizational expectations; and assures the managers and staff employees have the human and fiscal resources to effectively accomplish an engaged workforce, distinctive patient services and the provisions of quality and safe services.

Job Responsibilities and Requirements

Primary Responsibilities

• Develops short term and long term goals and oversees the operation of the pharmacy. Provides clinical, operational and financial oversight and direction for the development of pharmacy programs, policies, and procedures.
• Prepares an annual budget. Reviews monthly financial statistics and plans expenditures within budget guidelines. Monitors and justifies all expenditures exceeding budgeted targets. Ensures appropriate charging of all pharmacy products and monitors for appropriate reimbursement. Seeks innovative ways to reduce operating expenses and develop the necessary programs to deliver cost-effective services and products.
• Continual assessment of pharmacy services for improvement related to quality, cost, formulary management, medication delivery, safety, customer service, and engagement results and provides recommendations for improvement and/or business development in order to achieve outcomes and goals for system-wide quality, service, and financial viability.
• Ensures compliance with all applicable federal, state, and local laws, rules, and regulations. (e.g., Food and Drug Administration, Drug Enforcement Administration, State Board of Pharmacy, Joint Commission, Centers for Medicare and Medicaid, etc..)
• Develops and enforces policies and procedures that promote cost-effective, appropriate, and safe medication use. Provides for the education needs of the pharmacy staff
• Collaborates with medical staff, nursing, administration, and regional pharmacy leadership to maintain productive and effective relationships to ensure the safe and effective delivery of pharmacy services across the continuum of care. Proficient in conflict resolution, group dynamics and facilitation of projects. Participates in committees and/or functions as appropriate and/or required by the organization.
• Recruits, interviews, promotes, disciplines, and terminates pharmacy staff. Sets performance standards and goals for direct reports and the department. Evaluates and counsels staff on their performance. Monitors workload statistics to ensure appropriate staffing levels.
• Precept pharmacy students and residents, as applicable.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Education

• Pharmacy degree (Pharm.D; Bachelor of Pharmacy) from an accredited school of pharmacy

Experience

• Five years experience, with two years in leadership

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License and/or Certifications

• Resuscitation Certification Requirement: Basic Life Support Healthcare Provider (BLS HCP) required within 90 day of employment. Other resuscitation certifications may be required dependent on department.
• Pharmacist - Wisconsin Department of Safety and Professional Services

Work Shift

Day Shift (United States of America)

Job Type

Employee

Department

3901000038 PHARMACY

Scheduled Weekly Hours

40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Read our notice of non-discrimination