Director, People Success - Tech

ProducePay; San Francisco (CA); On-site; USD 195,000 - 270,000; Full time

Benefits offered by this job

Competitive compensation & equity

Job summary

Crusoe is seeking a Director of People Success to partner with the Product and Engineering leaders, shaping org design, people strategy, and growth in a fast-moving AI infrastructure company. You will build leadership capability, design career paths, and lead people programs to scale with the business.

You will drive engagement, retention, and analytics, partnering with senior leaders to create a high-trust culture that aligns with Crusoe’s energy-first mission and rapid expansion.

Qualifications

• 10+ years of experience as an HR Business Partner or equivalent, with meaningful time supporting Product and/or Engineering organizations.
• Deep fluency in what makes tech orgs tick — you understand engineers and PMs, what motivates them, and how to build trust in a technical environment.
• A track record of partnering with senior leaders on org design, headcount planning, and talent strategy.
• Comfort operating in fast-moving, ambiguous environments — you don’t need a perfect playbook to do great work.
• Strong data orientation — you use people analytics to tell stories, spot risks, and drive change.
• The kind of follow-through that makes people trust you completely — you do what you say, communicate proactively, and never leave a leader guessing.
• High EQ and sound judgment — especially in sensitive people situations.
• Experience coaching managers through difficult performance conversations, team dynamics, and leadership transitions.
• The ability to work autonomously and drive initiatives from concept to execution — you’re a builder, not just an executor.
• A bachelor’s degree or equivalent professional experience.
• Bonus Points: curiosity about AI, experience supporting a hypergrowth tech company, familiarity with HRIS/ATS like Workday or Ashby.
• Experience building or refining people programs from scratch in a scaling organization.

Responsibilities

• Strategic Partnership: advise Product and Engineering VPs on org design, team structure, and people strategy as the business scales.
• Talent Planning: lead organizational assessments and headcount planning to ensure tech teams are built for where Crusoe is going.
• Manager Development: coach and develop engineering and product managers, helping them level up as leaders.
• Career Frameworks: partner with leaders on leveling, growth paths, and career development for a world-class tech org.
• Talent Development: build structured programs — mentorship tracks and leadership pipelines — to translate potential into sustained performance.
• Engagement & Retention: drive strategies tailored to the needs of technical talent.
• People Analytics: use data to identify trends in organizational health and translate insights into action.
• Talent Acquisition Partnership: collaborate with recruiting on hiring strategy and candidate experience for key tech roles.
• People Programs: develop and refine programs — performance cycles, compensation reviews, management development.
• Culture & Inclusion: champion an inclusive, high-trust culture where diverse perspectives are valued.
• Change Management: lead teams through org evolution and fast growth.

Skills

HR Business Partner

Tech orgs insight

Org design collaboration

Headcount planning

Talent strategy

Data analytics

Executive coaching

Autonomous work

Education

Bachelor's degree

Tools

Workday

Ashby

Job description

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About the Role:

Crusoe is building the AI infrastructure that powers the next generation of compute — and our Tech org is at the center of it. As Director of People Success supporting our Product and Engineering teams, you'll be a true strategic partner to VPs and senior leaders navigating rapid growth, org evolution, and the unique challenges of building at the frontier of AI. This isn't a support role — it's a seat at the table. You'll shape how our tech teams are structured, how talent grows, and how our culture scales as the company does.

What You'll Be Working On:

• Strategic Partnership: Serve as a trusted advisor to Product and Engineering VPs — weighing in on org design, team structure, and people strategy as the business scales

• Talent Planning: Lead organizational assessments and headcount planning to ensure our tech teams are built for where Crusoe is going, not just where we are today

• Manager Development: Coach and develop engineering and product managers — helping them level up as leaders, navigate performance conversations, and build high-performing teams

• Career Frameworks: Partner with leaders on leveling, growth paths, and career development that reflect the complexity and pace of a world-class tech organization

• Talent Development: Identify high-potential individuals across Product and Engineering, and build the structured short and long-term programs — mentorship tracks, leadership pipelines, skill accelerators — that turn potential into sustained performance.

• Engagement & Retention: Drive strategies tailored to the needs of technical talent — understanding what keeps great engineers and PMs motivated and growing

• People Analytics: Use data to identify trends in organizational health, attrition risk, and team effectiveness — and translate those insights into action

• Talent Acquisition Partnership: Collaborate with recruiting on hiring strategy, calibration, and candidate experience for key tech roles

• People Programs: Work with the broader People Team to develop and refine programs — performance cycles, compensation reviews, management development — with the tech org’s needs front and center

• Culture & Inclusion: Champion an inclusive, high-trust culture where diverse perspectives are valued and people do their best work

• Change Management: Lead teams through org evolution — helping engineers and PMs navigate ambiguity and stay aligned through periods of fast growth

What You'll Bring to the Team:

• 10+ years of experience as an HR Business Partner or equivalent, with meaningful time supporting Product and/or Engineering organizations

• Deep fluency in what makes tech orgs tick — you understand how engineers and PMs think, what motivates them, and how to build trust in a technical environment

• A track record of partnering with senior leaders on org design, headcount planning, and talent strategy — not just executing programs handed to you

• Comfort operating in fast-moving, ambiguous environments — you don’t need a perfect playbook to do great work

• Strong data orientation — you use people analytics to tell stories, spot risks, and make the case for what needs to change

• The kind of follow-through that makes people trust you completely — you do what you say, communicate proactively, and never leave a leader guessing

• High EQ and sound judgment — especially when navigating sensitive or complex people situations with discretion

• Experience coaching managers through difficult performance conversations, team dynamics, and leadership transitions

• The ability to work autonomously and drive initiatives from concept to execution — you’re a builder, not just an executor

• A bachelor’s degree or equivalent professional experience

• Bonus Points:

• A genuine curiosity about AI and the infrastructure that powers it — you don’t need to write code, but you’re energized by what Crusoe is building

• Experience supporting a hypergrowth tech company through a significant scaling phase

• Familiarity with tools like Workday, Ashby, or similar HRIS/ATS platforms

• Experience building or refining people programs from scratch in a scaling organization

Benefits:

• Competitive compensation and equity packages

• Restricted Stock Units

• Paid time off, paid holidays & leave of absence programs

• Comprehensive health, dental & vision insurance

• Employer contributions to HSA account

• Paid parental leave

• Paid life insurance, short-term and long-term disability

• Professional development & tuition reimbursement

• Mental health & wellness support

• Commuter benefits (parking & transit)

• Cell phone stipend

• 401(k) Retirement plan with company match up to 4% of salary

• Volunteer time off

• Global travel insurance & emergency assistance

• Daily meals allowance

• Additional perks & programs specific to location

Compensation Range

Compensation will be paid in the range of up to $195,000 - $270,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.