Senior Director, IT

Crusoe; San Francisco (CA); On-site; USD 230,000 - 285,000; Full time

Benefits offered by this job

Competitive compensation and equity

Comprehensive health, dental & vision

401(k) retirement plan with company 4%

Paid time off and holidays

Parental leave

Professional development & tuition re

Mental health & wellness support

Commuter benefits

Job summary

Crusoe is seeking a Senior Director of Information Technology to lead the full spectrum of internal technology across IT service desk, systems engineering, and enterprise technology. You will shape the multi-year technology roadmap and guide cross-functional teams toward alignment and execution while enabling AI-driven efficiency.

The role requires 12+ years in technology leadership, ERP transformation experience (NetSuite, SAP, Oracle, Workday), and outstanding executive communication.

Qualifications

• 12+ years in technology leadership, with at least 5 years managing multi-function IT organizations spanning infrastructure, business systems, and engineering.
• Experience leading ERP implementations or transformations (NetSuite, SAP, Oracle, Workday) including vendor selection, system design, data migration, change management, and post-go-live stabilization.
• Track record of building and scaling teams in growth environments.
• Experience with AI-assisted development and in compliance-regulated environments (SOX, SOC 2).
• Proven cross-functional partnership and ability to translate between technical and non-technical leaders.
• Strong vendor management, contract negotiation, and build-vs-buy decisions.
• Executive communication skills for technology strategy, risk, and investment to C-suite.
• Experience in high-growth settings where speed and process improvement go hand in hand.

Responsibilities

• Lead a technology organization spanning service desk, infrastructure, and business systems, with direct reports at Director and Senior Manager level.
• Define and own the multi-year enterprise technology roadmap and align technical teams with business goals.
• Champion AI adoption across IT operations to automate workflows and increase capacity.
• Set the strategic vision for internal technology enabling business growth and automation.
• Oversee identity and access management, IT asset lifecycle, and service desk management.
• Oversee IT Systems Engineering: infrastructure, networking, endpoint management, and systems administration.
• Oversee Enterprise Technology: admin, configuration, and vendor management for core business platforms.
• Manage vendor relationships, contract negotiations, and technology budgets across functions.
• Partner with Security, GRC, and Compliance to meet audit requirements; collaborate with Finance, Operations, HR, and Legal.

Skills

Technology leadership

Multi-function IT leadership

ERP implementations

Vendor management

Executive communication

Cross-functional partnership

AI-assisted development understanding

SOX/SOC 2 compliance knowledge

Change management

Strategic planning

Education

MBA

Bachelor's or Master's in Computer Science / Information Systems

Tools

NetSuite

SAP

Oracle

Workday

Job description

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About the Role:

We are seeking a Senior Director of Information Technology to lead the full spectrum of internal technology at a high-growth AI infrastructure company. This role oversees three core functions: IT Service Desk (end-user support and service delivery), IT Systems Engineering (infrastructure, networking, and systems administration), and Enterprise Technology (business system administration, vendor management, and platform configuration). This is an opportunity to lead a technology organization at a company that is itself building the infrastructure that makes AI possible.

What You'll Be Working On:

• Lead a technology organization spanning service desk, infrastructure, and business systems, with direct reports at the Director and Senior Manager level.

• Define and own the multi-year enterprise technology roadmap — assessing current architecture, forming a clear technical opinion on the target state, and guiding technical teams and business stakeholders toward alignment and execution against that vision.

• Champion AI adoption across IT operations — leveraging AI to automate workflows, increase team capacity, and reduce manual effort at scale.

• Set the strategic vision for how internal technology enables business growth — from end-user support through foundational infrastructure and business systems to automation.

• Oversee identity and access management (directory services, SSO, MFA, role-based access controls) and the complete IT asset management lifecycle.

• Oversee IT Service Desk: end-user support, service delivery, and service level management.

• Oversee IT Systems Engineering: infrastructure, networking, endpoint management, and systems administration.

• Oversee Enterprise Technology: administration, configuration, and vendor management for core business platforms.

• Manage vendor relationships, contract negotiations, and technology budgets across all functions.

• Partner with Security, GRC, and Compliance to meet audit and regulatory requirements.

• Partner with business leadership across Finance, Operations, HR, and Legal to prioritize and deliver.

• Report on technology health, delivery throughput, and investment efficiency to executive leadership.

What You'll Bring to the Team:

• 12+ years in technology leadership, with at least 5 years managing multi-function IT organizations spanning infrastructure, business systems, and engineering.

• Direct experience leading large-scale ERP implementations or transformations (NetSuite, SAP, Oracle, Workday, or similar) — including vendor selection, system design, data migration, change management, and post-go-live stabilization.

• Track record of building and scaling teams — hiring leaders, developing talent, and creating structure in a growth environment.

• Experience with or strong understanding of AI-assisted development and modern software delivery. Experience in compliance-regulated environments (SOX, SOC 2, or equivalent) without letting compliance become an obstacle to delivery.

• Proven cross-functional partnership — this role serves every business function and requires trust and the ability to translate between technical and non-technical leaders.

• Strong vendor management, contract negotiation, and build-vs-buy decision-making experience.

• Executive communication skills — technology strategy, risk, and investment tradeoffs to C-suite leadership.

• Experience in a high-growth environment where speed matters and process must be built alongside delivery.

Bonus Points

• Experience at an infrastructure, cloud, or AI company.

• Experience leading technology modernization or transformation — actively evolving how technology is delivered, not just maintaining what exists.

• Familiarity with hybrid infrastructure environments including public cloud and private cloud.

• MBA or equivalent business strategy experience.

• Bachelor's or Master's degree in Computer Science, Information Systems, or related field.

Benefits:

• Competitive compensation and equity packages

• Restricted Stock Units

• Paid time off, paid holidays & leave of absence programs

• Comprehensive health, dental & vision insurance

• Employer contributions to HSA account

• Paid parental leave

• Paid life insurance, short-term and long-term disability

• Professional development & tuition reimbursement

• Mental health & wellness support

• Commuter benefits (parking & transit)

• Cell phone stipend

• 401(k) Retirement plan with company match up to 4% of salary

• Volunteer time off

• Global travel insurance & emergency assistance

• Daily meals allowance

• Additional perks & programs specific to location

Compensation Range

Compensation will be paid in the range of up to $230,000 – $285,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.