Director, PCO Strategy Advancement

Humana; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Join a forward-thinking organization dedicated to enhancing primary care for seniors. As a Director in PCO Strategy Advancement, you will play a pivotal role in orchestrating operations and driving strategic initiatives. This dynamic position requires strong leadership, innovative thinking, and exceptional collaboration skills to ensure alignment and effectiveness across teams. Your contributions will shape the future of primary care, making a meaningful impact on patient health and organizational success. If you thrive in a fast-paced environment and are passionate about healthcare, this role offers an exciting opportunity to lead and inspire change.

Qualifications

• Bachelor’s degree or 8+ years in strategy & operations required.
• 5+ years of leadership experience in healthcare industry.

Responsibilities

• Collaborate with leadership to achieve strategic goals.
• Lead major strategic initiatives and monitor progress.
• Facilitate leadership meetings for effective decision-making.

Skills

Leadership

Strategic Thinking

Collaboration

Analytic Skills

Change Management

Communication

Education

Bachelor’s Degree

8+ years in Strategy & Operations

Job description

Become a part of our caring community and help us put health first
The Director, PCO Strategy Advancement works closely with the Divisional President, Divisional CMO and Growth Leader to help orchestrate the operation of the Primary Care Organization and provide support that allows them to focus on the most important aspects of leading Primary Care strategy for Humana. This role is a strategic position focused on ensuring that the organization is being run smoothly and effectively. This role serves on the Leadership Team and acts as the liaison between the organization and other internal and external businesses. This person anticipates needs and works to provide logical, innovative, and creative solutions without explicit instruction. The incumbent will be expected to communicate changes in prioritization and decision-making efficiently and be capable of carrying out multiple projects while effectively prioritizing tasks according to the needs of the organization. Being effective in this role requires a natural aptitude for building strong, trusting partnerships across the organization. This position requires a hands-on, self-motivated, smart and emotionally intelligent individual who thrives in a fast-moving, dynamic environment within a complex and fast-changing industry. This role is a key succession developmental role for key leadership positions across PCO, learning every facet of our Primary Care business.

Responsibilities

• Collaborate with the Divisional President, Divisional CMO, markets and growth team to ensure that goals and objective are being achieved and that priorities are being communicated effectively.

• Drive alignment around setting strategic initiatives, executing, and monitoring progress, and preparing strategy updates to relevant boards and stakeholders.

• Lead, manage and coordinate the execution of major strategic initiatives - these initiatives are strategic in nature, highly complex, and involve creation and oversight of multifaceted teams.

• Build out and evolve a strategic planning framework and process that keeps us aligned, prioritized and working efficiently toward advancing the organization, both short-term and long-term, as well as across national, regional, and functional needs.

• Thought partner to Divisional President, Divisional CMO, markets and growth team to provoke our strategic thinking, sharpen our agenda and prioritization, enhance our execution, and help monitor progress.

• Connect regularly with the Divisional President, Divisional CMO and leadership team to identify problems or barriers requiring action and convenes resources for resolution. Serve as a first alert system keeping the team aware of unanticipated problems or opportunities.

• Facilitate leadership team meetings and reviews to ensure effective utilization of time, quality decision-making and focus on the most important topics. Partner to ensure follow-up actions are documented and people are held accountable for those action items.

• Identify and take on ad-hoc strategic projects - everything from defining new opportunities to executing key initiatives and closing gaps in clinical performance and operations.

• Partner with communications and leadership for internal and external communications to team members

• Serves as a delegate for the leaders in key meetings and initiatives as well as a cross-functional liaison with the Segment President’s Chief of Staff and counterparts in the other areas of CenterWell & Humana to ensure synergy, alignment, and best practice sharing.

• Facilitate leadership team meetings and business reviews to ensure effective utilization of time, quality decision making and focus on the most important topics. In addition to ensuring follow-up actions are documented and people are held accountable for those action items.

• This role will support the team in managing the preparation for and follow up on JV relationship monthly and board meetings.

Use your skills to make an impact

Required Qualifications

• Bachelor’s degree OR a minimum of eight years of experience in strategy & operations

• A minimum of five years of leadership experience

• Experience in the healthcare industry

• In-depth experience with strategy & execution improving patient care, population health, and/or clinical operations coupled with passion for what we do for seniors in primary care.

• Experience in a large, highly matrixed company, with proven ability to influence leaders and key stakeholders in such an environment.

• Excellent qualitative and quantitative analytic skills, with the ability to ask the right question to attack the root causes of problems to be addressed.

• Excellent collaboration capabilities and high EQ; integrator, can connect the dots and understand how to optimize system-level processes.

• Curious, quick learner, innovator but data- and evidence-driven

• Experience in managing change by leading and energizing others, modeling adaptability, and inspiring strong organizational performance through periods of transformation, ambiguity, and complexity.

• Excellent relationship-building skills and proven ability to work collaboratively through various departments and functional areas, promoting a culture of proactive teamwork.

• Excellent oral and written communications skills, including the polish, poise, and executive presence that will ensure effective interaction with executive leadership and multiple types of audiences.

• The ability to clearly explain complex ideas and technologies to non-technical audiences.

Preferred Qualifications

• Strong working knowledge of the Primary Care business and operations preferred

Additional Information

• Remote role

• Preferred location: FL; emphasis on South FL. Applicants from other locations will still be considered.

• Occasional travel;

Scheduled Weekly Hours

40
About us
About Conviva: Conviva Care Centers provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being. About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.