Director, Patient Services & Field Reimbursement

Antares Pharma, Inc.; Ewing Township (NJ); On-site; USD 180,000 - 252,000; Full time

Benefits offered by this job

Employee Stock Purchase Program

401(k) matching

Bonuses and incentives

Equity awards

Job summary

Halozyme is transforming patient access to therapies in the U.S. market, striving to optimize the patient journey from prescription to therapy initiation and persistence.

The role leads a Field Reimbursement Manager organization, partners with vendors, and drives end-to-end access programs across co-pay and hub services. The ideal candidate will bring 12–15+ years in market access, a track record of strategic initiatives to improve access and outcomes, and strong leadership and cross-functional

Qualifications

• Bachelor’s degree required; MBA or equivalent preferred.
• 12–15+ years of experience in pharmaceutical/biotechnology market access, patient services, reimbursement, or related functions.
• Significant experience leading patient services programs, including co-pay and hub models.
• Proven experience managing third-party vendors and complex service level agreements.
• Experience building and leading field-based reimbursement or access teams (preferred).
• Demonstrated ability to develop and implement strategic initiatives that improve patient access and business outcomes.

Responsibilities

• Lead the design, optimization, and execution of the patient access ecosystem across co-pay programs, patient services, field reimbursement, and pharmacy coordination in the U.S. market.
• Serve as the strategic and operational owner of the end-to-end patient journey from prescription through therapy initiation and persistence.
• Build and lead a Field Reimbursement Manager (FRM) organization, oversee third-party patient services vendors, and establish consistent, efficient, patient-centric access processes.
• Improve the access journey from prescription through first fill, persistent refill, and recapture by strengthening coordination across specialty pharmacies, patient services, and field reimbursement.
• Identify and eliminate friction in prior authorization, therapy initiation, and refill continuity to reduce abandonment and improve long-term adherence.
• Design and operationalize consistent patient access pathways and business rules across channels to ensure a reliable, high-quality experience for patients and providers.
• Build and scale an FRM model that enhances provider engagement, accelerates access resolution, and directly supports commercial goals.
• Optimize patient services and co-pay programs as performance levers to drive measurable improvements in first fill, persistency, and overall access efficiency while balancing cost, quality, and outcomes.
• Lead the strategic design, execution, performance, and continuous improvement of patient services programs, including co-pay assistance and hub services.
• Develop and refine business rules governing patient flow, access pathways, and program utilization.
• Ensure a consistent, patient-centric experience across retail, specialty pharmacy, and cash-pay channels.
• Identify gaps in access, affordability, and patient experience and implement scalable solutions.
• Own end-to-end management of third-party patient services vendors, develop and negotiate SLAs, and monitor vendor performance.
• Build, lead, and evolve a Field Reimbursement Manager organization in line with defined KPIs and program objectives.
• Coordinate with Sales, field sales, and patient services to support therapy initiation and continuation.
• Collaborate with Trade & Distribution and pharmacy partners to optimize patient routing and product access.
• Align with Marketing, Medical, Finance, and Compliance to ensure coordinated execution of access strategies.
• Support product launches by ensuring access readiness and effective patient support infrastructure.
• Identify patients at risk of therapy abandonment and implement targeted interventions to improve conversion and persistence.
• Ensure all patient services and reimbursement activities comply with applicable laws and company policies.

Skills

Leadership

Cross-functional collaboration

Strategic thinking

Budget management

Analytics

Communication

Education

MBA or equivalent

Bachelor's degree

Job description

Overview

Halozyme is reinventing the patient experience and building the future of drug delivery. We are passionate about the important work we do and constantly strive to innovate, working together as One Team to make a significant impact.

Responsibilities

• Lead the design, optimization, and execution of the company’s patient access ecosystem across co‑pay programs, patient services (hub), field reimbursement, and pharmacy coordination in the U.S. market.
• Serve as the strategic and operational owner of the end‑to‑end patient journey from prescription through therapy initiation and persistence.
• Build and lead a Field Reimbursement Manager (FRM) organization, oversee third‑party patient services vendors, and establish consistent, efficient, patient‑centric access processes.
• Improve the access journey from prescription through first fill, persistent refill, and recapture by strengthening coordination across specialty pharmacies, patient services, and field reimbursement.
• Identify and eliminate friction in prior authorization, therapy initiation, and refill continuity to reduce abandonment and improve long‑term adherence.
• Design and operationalize consistent patient access pathways and business rules across channels to ensure a reliable, high‑quality experience for patients and providers.
• Build and scale an FRM model that enhances provider engagement, accelerates access resolution, and directly supports commercial goals.
• Optimize patient services and co‑pay programs as performance levers to drive measurable improvements in first fill, persistency, and overall access efficiency while balancing cost, quality, and outcomes.
• Lead the strategic design, execution, performance, and continuous improvement of patient services programs, including co‑pay assistance and hub services.
• Develop and refine business rules governing patient flow, access pathways, and program utilization.
• Ensure a consistent, patient‑centric experience across retail, specialty pharmacy, and cash‑pay channels.
• Identify gaps in access, affordability, and patient experience and implement scalable solutions.
• Own end‑to‑end management of third‑party patient services vendors, develop and negotiate SLAs, and monitor vendor performance.
• Build, lead, and evolve a Field Reimbursement Manager organization in line with defined KPIs and program objectives.
• Coordinate with Sales, field sales, and patient services to support therapy initiation and continuation.
• Collaborate with Trade & Distribution and pharmacy partners to optimize patient routing and product access.
• Align with Marketing, Medical, Finance, and Compliance to ensure coordinated execution of access strategies.
• Support product launches by ensuring access readiness and effective patient support infrastructure.
• Identify patients at risk of therapy abandonment and implement targeted interventions to improve conversion and persistence.
• Ensure all patient services and reimbursement activities comply with applicable laws and company policies.

Qualifications

• Bachelor’s degree required; advanced degree (MBA or equivalent) preferred.
• 12–15+ years of experience in pharmaceutical/biotechnology market access, patient services, reimbursement, or related functions.
• Significant experience leading patient services programs, including co‑pay and hub models.
• Proven experience managing third‑party vendors and complex service level agreements.
• Experience building and leading field‑based reimbursement or access teams (preferred).
• Demonstrated ability to develop and implement strategic initiatives that improve patient access and business outcomes.
• Strong business sense with experience managing budgets and optimizing program spend.
• Ability to lead cross‑functional teams and influence without authority.
• Strong analytical, problem‑solving, and decision‑making capabilities.
• Excellent communication and leadership skills.

Benefits

• Full and comprehensive benefit program, including an Employee Stock Purchase Program and 401(k) matching.
• Opportunities for learning, development, and progression through in‑house programs and tuition reimbursement.
• Collaborative, innovative team environment that amplifies your impact.
• Base salary range of $180K – $252K per year, plus potential bonuses, sales incentives, and equity awards.
• Commitment to diversity and inclusion as an Equal Employment Opportunity (EEO) employer.

Accessibility and Reasonable Accommodations

Halozyme is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during the application process. If you need assistance or an accommodation due to a disability, contact Human Resources at [e-mail].

Equal Employment Opportunity Statement

Halozyme, Inc. is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, age, protected veteran or disabled status, or genetic information, as defined in your jurisdiction.