Director, Patient Safety & High Reliability

Valley Presbyterian Hospital; Los Angeles (CA); On-site; USD 180,000 - 260,000; Full time

Job summary

Valley Presbyterian Hospital in Los Angeles is seeking a strategic Director, Patient Safety & Risk Management to lead the organization's patient safety program, strengthen a culture of high reliability, and oversee risk management initiatives that improve patient outcomes and organizational performance.

Reporting to the Chief Medical Officer, this leader will partner with executive leadership, physicians, and frontline teams to proactively identify risks, reduce preventable harm, and promote

Qualifications

• BSN required; MSN/MHA/MBA/MPH or related advanced degree preferred.
• Current California RN license.
• CPHRM or CPPS certification or obtained within six months.
• Ability to obtain LA City Fire Card within 30 days of hire.
• 7–10 years of nursing experience in a hospital/clinical setting.
• 3–5 years of progressive healthcare leadership experience.
• 5–7 years of patient safety and/or risk management experience.

Responsibilities

• Lead and advance the hospital's comprehensive patient safety and high reliability program.
• Serve as the organization's Patient Safety Officer and strategic advisor on patient safety initiatives.
• Oversee patient safety event reporting, investigations, RCA, FMEA, and corrective action planning.
• Lead executive safety rounds, safety huddles, environmental assessments, and proactive risk identification activities.
• Analyze safety events, grievances, complaints, and performance data to identify trends and drive system-wide improvements.
• Partner with physicians, nursing leaders, and operational teams to implement sustainable patient safety solutions.
• Promote Just Culture, human factors principles, error prevention strategies, and organizational learning.
• Develop and deliver patient safety education for leaders, physicians, and staff.
• Lead regulatory reporting, accreditation readiness, survey activities, and patient safety compliance initiatives.
• Oversee patient grievance and complaint management processes.
• Support enterprise risk management, including claims management and regulatory investigations.
• Develop policies, performance metrics, dashboards, and reports for leadership and the Board.
• Collaborate with Quality, Nursing, Infection Prevention, Compliance, Medical Staff Services, and operations to improve safety.

Skills

Leadership & Collaboration

Healthcare Quality Improvement

Data Analytics

Regulatory Compliance

Communication & Presentation

Lean / Process Improvement

Change Management

Education

BSN

Master's degree in a healthcare-related field

Tools

Microsoft Office (Excel, Word)

Job description

Valley Presbyterian Hospital in Los Angeles is seeking a strategic Director, Patient Safety & Risk Management to lead the organization's patient safety program, strengthen a culture of high reliability, and oversee risk management initiatives that improve patient outcomes and organizational performance.

Reporting to the Chief Medical Officer, this leader will partner with executive leadership, physicians, and frontline teams to proactively identify risks, reduce preventable harm, and promote