Director, Patient Advocacy

Alfasigma USA, Inc.; Morristown (NJ); Hybrid; USD 190,000 - 250,000; Full time

Benefits offered by this job

401(k) match

Health benefits

Paid parental leave

PTO and holidays

Job summary

Alfasigma USA, Inc. is seeking a Director, Patient Advocacy in Morristown, NJ on a hybrid schedule.

You will lead a national strategy to elevate patient voices across departments, partner with patient organizations, and guide initiatives that improve access and outcomes for people with PBC and other rare liver diseases. The role requires 8+ years in patient advocacy, strong stakeholder management, and the ability to travel up to 25% while collaborating with Medical Affairs, Clinical Development,

Qualifications

• 8+ years of experience in patient advocacy, patient engagement, patient support, community relations, or related functions within the pharmaceutical, biotechnology, or healthcare sectors
• Ability to travel up to 25% (including overnight and weekends)
• Hybrid onsite work in Morristown, NJ office (3 days per week)
• Strong understanding of the rare disease patient journey; hepatology/gastroenterology experience strongly preferred

Responsibilities

• Develop and execute a patient advocacy strategy that reflects the evolving needs of individuals living with PBC and other rare liver diseases
• Establish and maintain strategic partnerships with national, regional, and global patient advocacy organizations, with a focus on rare disease and hepatology communities
• Serve as the internal expert on patient and caregiver perspectives, ensuring patient insights are incorporated into clinical development, medical affairs initiatives, patient support programs, marketing materials, market access activities, and commercial strategy
• Identify and communicate unmet needs, barriers to diagnosis, treatment access challenges, and quality-of-life considerations impacting patients with PBC and rare liver diseases
• Lead, attend, and gather patient community insights through advocacy partnerships, advisory boards, patient meetings, and community engagement activities
• Collaborate with cross-functional teams to develop patient-centered educational resources, disease awareness initiatives, and support programs that address the needs of patients
• Represent Alfasigma within the rare disease and hepatology advocacy communities, serving as a trusted partner and ambassador for the organization

Skills

Travel up to 25%

Stakeholder management

Cross-functional collaboration

Strategic planning

Communication skills

Education

Bachelor’s degree

Master’s degree highly preferred

Job description

Alfasigma is a privately held global healthcare company founded over 75 years ago in Italy, where it remains headquartered today in Bologna and Milan. The Group operates in over 100 markets spanning Europe, North and South America, Asia, and Africa.

Over three years ago, we embarked on a transformative journey to become a truly global innovative healthcare company with a leading focus on Gastrointestinal (GI) health. We have experienced remarkable growth, nearly doubled our revenues, expanding geographically, and integrating several key acquisitions. We have also evolved our portfolio, expanded into rare and specialty segments, and strengthened our pipeline and people's capabilities.

But our journey is far from complete!

In fact, this is just the beginning of a bold new chapter in Alfasigma's history. We are committed to advancing innovation and leveraging our deep expertise to provide better health and a better quality of life for patients and consumers worldwide and expand our reach across diverse markets.

As we continue to grow, we are seeking a Director, Patient Advocacy, to join the USA Rare Disease team (Intercept Pharmaceuticals subsidiary). This is a hybrid position with office hours in Morristown, NJ

Scope of the role:

As Alfasigma continues to strengthen its leadership position in hepatology, we are seeking a Director, Patient Advocacy, to serve as a strategic leader and champion for the patient voice across the organization. This individual will bring deep expertise in patient advocacy, with a strong preference for experience in rare diseases and hepatology, and will ensure that patient perspectives remain central to corporate, clinical, medical, marketing, and commercial decision-making.

The Director of Patient Advocacy will report into the Head of US Medical Affairs and will develop and lead Alfasigma’s strategy and engagement with patient advocacy organizations, patient communities, caregivers, and key external stakeholders to advance initiatives that improve the lives of individuals affected by Primary Biliary Cholangitis (PBC) and other rare liver diseases. This individual will be responsible for developing and executing a comprehensive patient advocacy strategy, building trusted relationships with advocacy leaders at the national and global level, and identifying opportunities to elevate patient needs, reduce barriers to care, and improve disease awareness.

The ideal candidate will possess a strong understanding of the rare disease patient journey, including diagnosis, treatment access, caregiver burden, and long-term disease management. They will have demonstrated success partnering with advocacy organizations, incorporating patient insights into organizational strategy, and collaborating effectively across Medical Affairs, Clinical Development, Market Access, Marketing, and Commercial teams.

Given Alfasigma’s commitment to patient centricity and integrity, this role requires exceptional relationship-building capabilities, strategic thinking, and communication skills. The successful candidate will thrive in a dynamic environment, engage confidently with executive leadership, and serve as a credible representative of Intercept/Alfasigma within the rare disease and hepatology advocacy communities.

Your key responsibilities:

• Develop and execute a patient advocacy strategy that reflects the evolving needs of individuals living with PBC and other rare liver diseases
• Establish and maintain strategic partnerships with national, regional, and global patient advocacy organizations, with a focus on rare disease and hepatology communities
• Serve as the internal expert on patient and caregiver perspectives, ensuring patient insights are incorporated into clinical development, medical affairs initiatives, patient support programs, marketing materials, market access activities, and commercial strategy
• Identify and communicate unmet needs, barriers to diagnosis, treatment access challenges, and quality-of-life considerations impacting patients with PBC and rare liver diseases
• Lead, attend, and gather patient community insights through advocacy partnerships, advisory boards, patient meetings, and community engagement activities
• Collaborate with cross-functional teams to develop patient-centered educational resources, disease awareness initiatives, and support programs that address the needs of patients
• Represent Alfasigma within the rare disease and hepatology advocacy communities, serving as a trusted partner and ambassador for the organization

Who you are:

• Bachelor’s degree, Master’s Degree highly preferred
• 8+ years of experience in patient advocacy, patient engagement, patient support, community relations, or related functions within the pharmaceutical, biotechnology, or healthcare sectors
• Ability to travel as needed to patient advocacy meetings, scientific congresses, and community events (up to 25%, including overnight and weekends)
• Ability to work onsite in the Morristown, NJ office on a hybrid basis (3 days per week)
• Demonstrated understanding of the rare disease patient journey, including challenges related to diagnosis, treatment access, reimbursement, adherence, caregiver burden, and quality of life
• Deep understanding of patient advocacy, patient engagement, and patient-centered healthcare, with demonstrated experience supporting rare disease communities; hepatology or gastroenterology experience strongly preferred
• Established track record of building trusted relationships with patient advocacy organizations, patient leaders, caregivers, and other key external stakeholders
• Strong knowledge of current compliance, legal, regulatory, and industry requirements governing interactions with patients, caregivers, healthcare professionals, and patient advocacy organizations within the pharmaceutical and biotechnology industries
• Ability to gather and communicate patient and caregiver insights to inform organizational strategy, clinical development programs, disease awareness initiatives, and patient support services
• Proven ability to develop and execute strategic patient advocacy plans that align patient needs and to lead cross-functional initiatives/drive alignment across Medical Affairs, Clinical Development, Corporate Affairs, Market Access, Commercial, Legal, and Compliance functions
• Exceptional strategic thinking, project management, and organizational skills, with the ability to manage multiple priorities while maintaining adherence to compliance standards
• Excellent communication, presentation, stakeholder management, and partnership-building skills
• Budgeting, planning, and operational management skills, including experience managing grants and sponsorships

Why Join Alfasigma:

At Alfasigma, we foster a culture where the courage to innovate is key to our success.

We offer a competitive salary, comprehensive benefits, and extensive opportunities for professional growth and development.

Our commitment to people and patients is at the heart of everything we do. We value diversity and welcome individuals with unique perspectives and experiences. We believe that open-mindedness, collaboration, and a shared passion for innovation are essential to achieving meaningful progress.

Join Alfasigma and become part of a forward-thinking team dedicated to shaping the future of the pharmaceutical industry.

The anticipated salary range for this position is $190,000 to $250,000. This represents the anticipated low and high end of the salary range for this position. Actual salaries may vary based on various factors including, but not limited to, experience, skillset, and performance.

The salary range listed is just one component of our total compensation package. Alfasigma US also provides a competitive suite of benefits, including:

• 401(k) plan with company match
• Rewards and recognition program
• Health care benefits (medical, prescription drugs, dental, and vision insurance)
• Short and long-term disability coverage provided
• Plan coverage for domestic partners
• Paid parental leave benefits and adoption assistance
• A generous Paid Time Off program that includes 20 vacation days, 11 holidays, 4 personal days, and 2 volunteer days per calendar year
• Numerous well-being and work/life programs

EEO Statement

Employment decisions at the Company are made without unlawful regard to race, color, religion, creed, national origin, alienage or citizenship status, sex (including gender, pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, sexual orientation, national origin, ethnicity, age, physical or mental disability, legally protected genetic information, marital or partnership status, sexual and reproductive health decisions, military or veteran status, or any other status protected by applicable federal, state, or local law. This organization participates in E-Verify (E-Verify's Right to Work guidance can be found here: https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf).