Director Patient Access - Remote

Providence; Los Angeles (CA); Remote; USD 88,000 - 138,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Life insurance

Disability insurance

Paid time off

Job summary

Providence is seeking a Director of Patient Access to lead remote operations within Revenue Cycle Business Services. You will guide the centralized initiatives to standardize front-end workflows, develop educational collateral, set performance thresholds, and drive analytics across Providence's professional markets.

The role requires extensive healthcare revenue cycle leadership, a strategic mindset, and a passion for process improvement.

Qualifications

• Bachelor's degree in Healthcare Administration, Business, Finance, or relevant area, or equivalent experience.
• 10+ years in healthcare revenue cycle or administrative services.
• 8+ years in leadership/supervisory roles.
• Experience designing and implementing business process improvements.

Responsibilities

• Lead centralized initiative to standardize front-end revenue cycle workflows.
• Develop educational collateral and performance thresholds.
• Drive front-end revenue cycle analytics across Providence's professional markets.
• Collaborate with ministries/clinics and Revenue Cycle Business Services.
• Champion process improvements and organizational change.

Skills

Leadership

Revenue cycle

Process improvement

Education

Bachelor's Degree in Healthcare Administration

Job description

Description

Providence is calling for a Director Patient Access - Remote.

Serves as a liaison between the local ministries/clinics and the Professional Revenue Cycle.

This role will lead the centralized initiative to create standard clinic/professional front-end revenue cycle workflows, production of educational collateral, performance thresholds, and front-end revenue cycle analytics for Providence's professional markets across the Providence geographic footprint.

Providence caregivers are not simply valued - they're invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Bachelor's Degree in Healthcare Administration, Business, Finance, or relevant area of expertise Or an equivalent combination of education and experience


• 10 or more years and progressively responsible experience in healthcare, revenue cycle, and/or administrative services.


• 8 years of Leadership/supervisory responsibility.


• Demonstrated experience evaluating organizational needs, designing process changes, and successfully implementing business improvements in areas under control.

Salary Range by Location:

AK: Anchorage: Min: $60.92, Max: $96.18

AK: Kodiak, Seward, Valdez: Min: $63.50, Max: $100.26

California: Humboldt: Min: $63.50, Max: $100.26

California: All Northern California - Except Humboldt: Min: $71.25, Max: $112.48

California: All Southern California - Except Bakersfield: Min: $63.50, Max: $100.26

California: Bakersfield: Min: $60.92, Max: $96.18

Montana: Except Great Falls: Min: $49.05, Max: $77.43

Montana: Great Falls: Min: $46.47, Max: $73.36

New Mexico: Min: $49.05, Max: $77.43

Oregon: Non-Portland Service Area: Min: $56.79, Max: $89.66

Oregon: Portland Service Area: Min: $60.92, Max: $96.18

Texas: Min: $46.47, Max: $73.36

Washington: Western - Except Tukwila: Min: $63.50, Max: $100.26

Washington: Southwest - Olympia, Centralia & Below: Min: $60.92, Max: $96.18

Washington: Tukwila: Min: $63.50, Max: $100.26

Washington: Eastern: Min: $54.21, Max: $85.59

Washington: Southeastern: Min: $56.79, Max: $89.66

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 461886

Company: Providence Jobs

Job Category: Patient Access

Job Function: Revenue Cycle

Job Schedule: Full time

Job Shift: Day

Career Track: Leadership

Department: 4001 SS RC ADM

Address: WA Renton 1801 Lind Ave SW

Work Location: Providence Valley Office Park-Renton

Workplace Type: Remote

Pay Range: $see posting - $see posting

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.