Director, Partner Operations

Webflow; United States; Remote; USD 234,000 - 358,000; Full time

Job summary

Webflow is seeking a Director of Partner Operations to lead and manage its partner ecosystem. This role involves defining partner programs, enabling partners through training, and improving engagement strategies. The ideal candidate will have extensive experience in partnership management within a SaaS environment. A remote position allowing a flexible work setup within the United States, this opportunity presents a chance to play a pivotal role in the company's growth.

Benefits

Equity ownership (RSUs)

100% employer-paid healthcare

Flexible PTO

401k plan

Qualifications

• 8+ years of experience in partnerships or revenue operations at a SaaS company.
• Experience in designing and scaling partner programs.
• Strong analytical skills with expertise in CRM and BI tools.

Responsibilities

• Lead strategy and execution for partner programs and operational excellence.
• Design onboarding and training programs for partners.
• Develop KPIs to monitor partner engagement and performance.

Skills

Analytical skills

Partner management

Revenue operations

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Looker

Tableau

Job description

At Webflow, our mission is to bring development superpowers to everyone. As the pioneer of the Website Experience Platform (WXP), we’re redefining how teams Build, Manage, and Optimize for the web — combining visual development, powerful content management systems, AI-driven personalization, seamless hosting, and end-to-end analytics in a single, unified platform. With AI at the core, Webflow helps teams move faster, create more performant digital experiences, and scale without heavy engineering support. From independent designers and creative agencies to global enterprises, hundreds of thousands of organizations use Webflow to turn ideas into reality — and to power what’s possible on the web.

Webflow is seeking a Director of Partner Operations to lead the strategy, infrastructure, and execution behind our rapidly scaling partner ecosystem. This role is responsible for driving the success of our partner programs, owning enablement and engagement strategies, and building operational excellence to support our Strategic and Partner Account Management teams.

About the role:

• Location: Remote-first (United States)
• Full-time
• Permanent
• Exempt
• Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area. The ranges shared below may change if you are hired in another geographic location.
  • United States (all figures cited below in USD and pertain to workers in the United States)
    • Zone A: 260,000 – 358,000
    • Zone B: 247,000 – 340,100
    • Zone C: 234,000 – 322,000

For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’smarket location, job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Reporting to the VP of Partnerships

As a Director of Partner Operations, you’ll be responsible for …

• Partner Programs & Infrastructure
  • Define and operationalize scalable global partner program frameworks, tiers, and incentives.
  • Collaborate with cross-functional stakeholders to evolve program benefits, requirements, and performance standards.
  • Own the partner systems roadmap (PRM, LMS, attribution, etc.) and integrations with internal tech stack (e.g., Salesforce, HubSpot).
  • Establish governance and documentation around partner policies, deal registration, and program compliance.
• Partner Enablement
  • Design and manage onboarding and training programs for different partner types (e.g., solution partners, agencies, tech integrations).
  • Partner with Marketing and Enablement teams to create scalable content, certifications, and playbooks.
  • Drive readiness for new product launches, ensuring partners are equipped to sell, implement, and support Webflow solutions.
  • Measure and continuously improve enablement effectiveness through usage data and partner feedback.
• Partner Engagement
  • Lead partner communications strategy (newsletters, updates, webinars) to deepen alignment and engagement.
  • Build processes to capture, analyze, and act on partner feedback to improve program value and partner experience.
  • Develop KPIs and dashboards to monitor partner health, engagement, and pipeline contribution.
  • Support Strategic and Partner Account Management teams with insights and strategies to grow top accounts.
• Partner Operations
  • Build repeatable workflows for partner onboarding, account management, and lifecycle operations.
  • Establish performance measurement infrastructure across revenue, retention, satisfaction, and program impact.
  • Partner with RevOps and Finance to ensure accurate forecasting, attribution, and ROI measurement of partner-sourced and -influenced pipeline.
  • Optimize partner-related tooling and data hygiene, including attribution logic and CRM alignment.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you:

Requirements:

• 8+ years of experience in partnerships, partner operations, or revenue operations at a SaaS or platform company.

You’ll thrive as a Director of Partner Operations if you have…

• Proven success designing, launching, and scaling partner programs that drive revenue growth, partner satisfaction, and operational efficiency.
• Deep experience in partner operations, channel programs, or revenue operations at a high-growth SaaS or platform company.
• Strong analytical and reporting acumen, with expertise in CRM systems (e.g., Salesforce), BI tools (e.g., Looker or Tableau), and pipeline attribution.
• Experience managing or supporting an agency or solution partner ecosystem, including enablement, certifications, co-selling, and performance management.
• Familiarity with partner ecosystem tools like Crossbeam, Impartner, PartnerStack, or similar PRM and attribution platforms.
• Ability to work cross-functionally with teams like Sales, Marketing, Enablement, Product, and RevOps to drive alignment and shared outcomes.
• A systems-thinking mindset, with a track record of building and optimizing processes, tools, and governance models at scale.
• Stay curious and open to growth — actively building fluency in emerging technologies like AI to unlock creativity, accelerate progress, and amplify impact.

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for full-time employees (working 30+ hours per week) and their dependents. Full-time employees may also be eligible for voluntary insurance options where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability leave for birthing parents to be used before child bonding leave (note: where local requirements are more generous, employees receive the greater benefit); full-time employees also have access to family planning care and reimbursement
• Flexible PTO for all locations and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support work and wellness
• 401k plan or pension schemes (in countries where statutorily required), and other financial wellness benefits, like CPA and financial advisor coverage

Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

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