Director, Outpatient Services

Oceans Healthcare; Philadelphia (Philadelphia County); On-site; USD 70,000 - 110,000; Full time

Job summary

Haven Behavioral Healthcare, part of Oceans Healthcare, is seeking a skilled Outpatient Program supervisor to lead clinical programming, supervise staff, and coordinate education and compliance. This role partners with the facility administrator to meet financial and clinical goals.

The ideal candidate holds a Master’s degree in social work, psychology, or counseling, with LMSW/LCSW, LPC, LMFT, MSW, or equivalent licensure and at least two years of psychiatric treatment experience including

Qualifications

• Master’s degree in social work, psychology, or counseling preferred including LMSW, LCSW, LPC, LMFT, MSW, Psychologist, RN or LVN/LPN.
• Minimum 2 years’ experience in inpatient/outpatient psychiatric treatment with supervisory experience.
• At least 1 year with chronically mentally ill, adult and geriatric populations.

Responsibilities

• Provides direction, supervision and disciplinary action for all staff of the Outpatient Program.
• Cooperates with management to develop and revise clinical programming proposals and regulatory adherence.
• Coordinates in-service staff education and monitors compliance plans.
• Supervises utilization review and performance improvement in the outpatient setting.
• Conducts treatment and discharge planning and facilitates support groups.
• Works with facility administrator to meet financial goals and manage expenses.
• Communicates facility performance information to departments and customers.
• Performs other duties and projects as assigned.

Skills

Communication skills

Interpersonal skills

Writing skills

Organization

Diversity sensitivity

Team collaboration

Education

Master’s degree in social work/psychology/counseling

Professional licensure (LMSW/LCSW/LPC/LMFT/MSW/psychologist/RN/LVN/LPN)

Job description

Haven Behavioral Healthcare, an Oceans Healthcare Company, is a behavioral healthcare system providing high-quality, specialty behavioral health services for individuals with mental health and substance abuse issues. Our success is a reflection of the excellence and dedication of our employees at every level of our facilities. The culture of our hospitals is built around service. All jobs performed on our team are worthwhile and every employee makes a difference. If you are looking for an opportunity to grow personally and professionally while delivering compassionate, quality care we encourage you to explore career opportunities with Haven.

Essential Functions:

• Provides direction, supervision, monitoring and disciplinary action for all staff of the Outpatient Program.
• Cooperates and works with all members of the management team to develop, formulate, implement, and revise clinical programming proposals for recommendations to medical and professional staff and to adhere to regulatory body standards and meet facility goals and objectives.
• Provides, coordinates and monitors in-service opportunities for staff continuing education.
• Supervises utilization review and performance improvement in the outpatient setting.
• Provides/coordinates education to staff and monitoring for compliance plan, and specific age/disability/cultural sensitivity and diversity adherence, as well as demonstrates an ability to assess and interpret age/disability specific information and patient population response to treatment.
• Conducts treatment planning, discharge planning and facilitates support groups to meet the needs of patients and families.
• Works closely with the facility administrator to achieve the programs financial goals in regard to expense management and revenue production, as well as maintain overall administrative and committee structure.
• Provides and solicits customers, departments, and facility information orally and in writing on overall facility performance.
• Performs other duties and projects as assigned.

Requirements

Educational / Experience Requirements:

• Master’s degree in social work, psychology, or counseling preferred including LMSW, LCSW, LPC, LMFT, MSW, Psychologist, RN or LVN/LPN.
• Minimum of 2 years’ experience in inpatient/outpatient psychiatric treatment preferred with at least 1 year of supervisory experience.
• At least 1 year of experience working with chronically mentally ill, adult and geriatric patient populations.

Qualifications / Skills:

• Excellent communication and interpersonal skills to foster cooperation across departmental lines and manage information, environmental, and fiscal resources to accomplish goals.
• Good writing and composition skills.
• Able to organize and prioritize high volume workload. Able to function with minimal supervision.
• Ability to maintain overall good work attitude and interact cooperatively and professionally with other staff members.
• Possess basic competency in age, disability, and cultural diversity needs of patients served and ability to relate to patients in a manner sensitive to those needs.
• Communicates in an age/disability related manner to patients and patients’ families.
• Must successfully complete BLS certification and an Oceans approved behavioral de-escalation program.

Work Environment:

Subject to many interruptions. Occasional pressure due to multiple calls and inquiries. This position can be high paced and stressful; must be able to cope mentally and physically to atmosphere. This person might sometimes experience disagreeable odors, sights and/or unpredictable patient behavior. Work requires spending approximately 85% or more of the time inside a building, which offers protection.