Director - Operations Development

Praxis Tech; Atlantic City, Las Vegas (NJ, NV); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Health Insurance

Retirement Savings Plans

Paid Time Off

Job summary

Hard Rock Digital in Atlantic City, NJ or Las Vegas, NV is hiring a Director - Operations Development to lead the Customer Operations team. Hybrid work arrangement.

You will own scalable processes, drive readiness, and lead strategic initiatives to support rapid growth and exceptional service. The right candidate is a senior operations leader with a track record of delivering measurable improvements in dynamic, regulated environments.

Qualifications

• Senior operations leader with experience in scaling and process improvement.
• Proven track record delivering improvements in dynamic environments.
• Experience leading customer operations teams is a plus.

Responsibilities

• Lead operational readiness and scalability initiatives for growth.
• Drive continuous improvement across processes and systems.
• Partner with cross-functional teams to deliver exceptional customer experience.

Skills

Operations leadership

Scale operations

Continuous improvement

Strategy execution

Job description

Atlantic City, NJ OR Las Vegas, NV - Hybrid

Seniority

Director

Company Size

1,359

Company Pulse

LinkedIn

106.6K

followers

Team Size

1,359

employees

Hollywood, US

AI SUMMARY Role Overview

The Director - Operations Development will be responsible for driving operational readiness, scalability, and continuous improvement as the business grows.

About Hard Rock Digital

Hard Rock Digital is a leading provider of iGaming and sports betting platforms.

Estimated Benefits

• Health Insurance
• Retirement Savings Plans
• Paid Time Off

Benefits estimated based on industry standards

We're Hiring! Interested in joining our All-Star Team? Atlantic City, NJ OR Las Vegas, NV - HybridWe're looking for a Director - Operations Development to join our Customer Operations Team. If you're an experienced senior operations leader who can drive operational readiness, scalability, and continuous improvement as the business grows, we’d love to hear from you!Join us and Be The Difference!