Director, Operations

MSD Malaysia; West Point (PA); On-site; USD 173,000 - 273,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) retirement plan

Paid holidays and vacation

Sick leave

Job summary

Merck & Co. seeks a Director for Integrated Process Team (IPT), Operations, to drive safety, quality, and continuous improvement across manufacturing, ensuring compliant, reliable supply and cost efficiency.

You will guide cross-functional teams in Quality, Technology, Maintenance, and Operations to meet short- and long-term IPT objectives. Essential: Bachelor's degree in a technical field, with extensive experience in manufacturing, GMP, and regulatory environments; proven leadership in process

Qualifications

• Essential: Bachelor's Degree in Business Administration, Science, Engineering or another technical field
• Minimum 9 years’ experience across multiple functional areas with 4+ years in line roles and direct/indirect reports

Responsibilities

• Create and sustain a Safety First, Quality Always culture and Target Zero, Right First-Time performance.
• Lead IPT governance, manage costs, and ensure reliable product supply to internal and external customers.
• Develop and implement a Company Production System (MPS) and drive continuous improvements.
• Manage IPT operating budget and drive cost reductions while ensuring business acumen across the team.
• Coach and develop IPT talent and plan succession with Site Leadership.”],
• CoT_job_summary_short:
• COMPANY NAME: Merck & CoKEY POINTS: IPT leadership, safety/quality culture, cost management
• job_summary_short=
• /p>
• <p>Merck & Co. seeks a Director for Integrated Process Team (IPT), Operations, to drive safety, quality, and continuous improvement across manufacturing, ensuring compliant, reliable supply and cost efficiency. You will guide cross-functional teams in Quality, Technology, Maintenance, and Operations to meet short- and long-term IPT objectives.</p><p>Essential: Bachelor's degree in a technical field, with extensive experience in manufacturing, GMP, and regulatory environments; proven leadership in process optimization and strategic planning. This leadership role offers broad scope and a competitive benefits package.</p>

Skills

Biopharmaceutical

Business Administration

GMP Compliance

Lean Manufacturing

Regulatory Compliance

Education

Bachelor's Degree in Business/Science/Engineering

Job description

Title: Director – Integrated Process Team (IPT), Operations

Our Manufacturing Operations teams are the people that make our products. We work in the manufacturing plants with a "Safety First, Quality Always" mindset striving for continuous improvement. We work in the local plant connected to our global manufacturing network to ensure the highest quality of raw materials, intermediates and finished products.

Promote a Safety First, Quality Always culture that supports the mission of delivering uninterrupted, unconstrained, compliant, reliable supply through behaviors and principles that drive continuous improvement. Ensure that short term and long-term Integrated Process Team (IPT) objectives are achieved while reliably supplying quality product at a competitive cost consistent with our company, Regulatory Agency, and State and Local code requirements for quality, good manufacturing practices (GMP), equal employment opportunity, finances, labor, employee, environment and safety; Tactical and strategic motivation and direction to the cross-functional IPT management team (Quality, Technology, Maintenance, Operations, Etc…);

DUTIES

• Safety and Compliance - Responsible for creating and sustaining a Safety First, Quality Always culture that ensures that compliance is imperative for the business. Responsible for establishing a Target Zero, Right First-Time culture by reducing waste and constantly driving continuous improvement. Responsible to review and approve compliance documents, as per procedures or need.
• Supply - Lead IPT governance and Tier system. Exercise a high degree of independent judgment and decision making to ensure a quality product is reliably produced while managing cost and enabling long term growth. Ensure a reliable supply of products to both internal and external customers. Responsible for supply performance metrics (Schedule Adherence, Release on Time, Customer service performance, Product Lead Time, etc.). Provide purchasing and capital project approval (within Grant of Authority) for IPT.
• Continuous Improvement - Accountable for developing a Company Production System (MPS) and continuous improvement culture that leverages innovation, technology, and digital solutions to drive business results for the IPT. Develop strategic initiatives related to the manufacturing process, equipment, and human resources in support of long-range operating plans. Report IPT monthly metrics and any action plan to address gaps to the Site Leadership team. Accountable for the implementation of corrective actions identified in Continuous Improvements Audits. Identify, prioritize, and champion improvement projects to improve process efficiency, cycle time, and yield, reduce process variability, and eliminate waste.
• Financial Stewardship – Responsible for the development and management of the IPT operating budget as defined with the profit plan. Accountable for meeting the operating budget and continuously reducing costs. Ensure members of the IPT have high business acumen and understand how they may impact business finances.
• Talent Development – Responsible for creating and sustaining a highly engaged workforce through the utilization of our company's Leadership Behaviors and Inclusion. Provide coaching on professional development and career paths. Provide timely feedback and performance evaluations for direct reports after obtaining the relevant input and evaluation. Provide feedback and input on performance evaluations for indirect IPT reports. Team with other members of the IPT and/or Site Leadership team to plan and implement talent management plans for the IPT and End to End (E2E) staff. In accordance with Policy 82 - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in the current position prior to applying for open positions.

QUALIFICATIONS

• Essential: Bachelor's Degree in Business Administration, Science, Engineering or another technical field Minimum (9) years’ experience in more than one functional area, such as Operations, Quality, Technical Operations, Technology, Engineering, Maintenance, and/or Supply Chain Concurrently, minimum (4) years of line experience, with responsibility for direct and indirect reports
• Preferred: Advanced Degree Minimum of (4) years’ experience in relevant manufacturing or processing (aseptic/sterile, bulk, solid oral dosage, packaging, etc.) Minimum of (2) different management pathway roles or experiences Demonstrated knowledge of High Performing Organization tools and methodology, including MPS/lean processing Demonstrated ability to create an engaged workforce using Inclusion as the How Demonstrated experience of interacting with regulatory agencies via on-site inspections Demonstrated successes with Talent Management, reorganization and strategic initiatives

Note: This description is not intended to be all-inclusive or a limitation of the duties of the Job. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.

Required Skills: Biopharmaceutical Industry, Business Administration, Corrective Action Management, Cost Reduction, Data Analysis, Decision Making, Driving Continuous Improvement, Global Manufacturing, GMP Compliance, Good Manufacturing Practices (GMP), Improvement Projects, Lean Manufacturing, Manufacturing Quality Control, People Leadership, Process Optimization, Production Scheduling, Regulatory Compliance, Results-Oriented, Sterile Manufacturing, Strategic Planning, Talent Development, Talent Management, Vaccine Manufacturing

Preferred Skills: US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts

The salary range for this role is $173,200.00 - $272,600.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

Job Posting End Date: 08/29/2026

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Employee Status: Regular Relocation: Domestic VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Not Applicable Shift: Not Indicated Valid Driving License: No Hazardous Material(s): n/a

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.