Production Lead – FLEx Non-Sterile Operations (Onsite)
MSD Malaysia
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Benefits offered by this job
Job summary
MSD Malaysia is seeking an Associate Director, Production Operations to lead FLEx Non-Sterile manufacturing across day and night shifts. The role owns end-to-end readiness, scheduling, and execution, partnering with Tech Ops, Process Engineering, Quality, Supply Chain, Maintenance, and Program teams to deliver on-time campaigns in a compliant, safe environment.
You will drive safety, quality, and continuous improvement through Lean, manage production metrics, and develop a high-performing team
Qualifications
- Bachelor's degree in Engineering, Science, Operations Management, or related discipline (or more than 15 years pharma/manufacturing exp).
- Minimum 8 years of pharmaceutical, biotechnology, or manufacturing operations experience.
- Minimum 5 years of people leadership experience.
- Demonstrated experience leading GMP manufacturing operations.
- Lean Six Sigma certification or equivalent operational excellence experience.
Responsibilities
- Lead manufacturing operations across all shift production teams.
- Provide direction and oversight to Production Supervisors and production technicians.
- Ensure safe, compliant, and efficient execution of all clinical manufacturing campaigns.
- Own daily production performance, schedule attainment, and operational execution metrics.
- Establish clear production priorities and ensure alignment across shifts.
- Drive operational accountability through tiered meetings, production reviews, and performance management processes.
- Serve as escalation point for manufacturing execution challenges and operational risks.
Skills
Education
Tools
Job description
The Associate Director, Production Operations serves as the Production Lead for FLEx Non-Sterile operations and is accountable for end-to-end manufacturing readiness, production scheduling, and execution across both first and second shift operations. This role provides direct leadership for production teams and is responsible for ensuring safe, compliant, and reliable execution of manufacturing campaigns while balancing customer demand, resource utilization, and operational efficiency. The Production Lead partners closely with Tech Ops Engineering, Process Engineering, Quality, Supply Chain, Maintenance, and Program teams to ensure that manufacturing plans are executable and that production commitments are delivered on time. This role owns daily manufacturing execution, resource readiness, shift integration, production scheduling, and operational performance.
- Lead manufacturing operations across all shift production teams.
- Provide direction and oversight to Production Supervisors and production technicians.
- Ensure safe, compliant, and efficient execution of all clinical manufacturing campaigns.
- Own daily production performance, schedule attainment, and operational execution metrics.
- Establish clear production priorities and ensure alignment across shifts.
- Drive operational accountability through tiered meetings, production reviews, and performance management processes.
- Serve as escalation point for manufacturing execution challenges and operational risks.
- Own production readiness processes to ensure successful campaign startup and execution.
- Coordinate staffing, training, equipment availability, materials, and operational support requirements.
- Lead readiness reviews with cross-functional stakeholders prior to campaign initiation.
- Identify and proactively mitigate schedule or execution risks.
- Ensure robust turnover and communication processes between shifts.
- Partner with Tech Ops and Process Engineering to ensure technical readiness for new products and processes.
- Own the granular production schedule for FLEx Non-Sterile operations.
- Translate forecasted manufacturing demand into executable production plans.
- Balance customer priorities, manufacturing capacity, staffing availability, and equipment utilization.
- Chair scheduling meetings and align stakeholders on production priorities.
- Monitor schedule adherence and implement recovery plans when disruptions occur.
- Drive optimization of campaign sequencing, changeovers, and resource utilization.
- Lead and develop a high-performing production organization.
- Provide coaching, performance management, and talent development for supervisors and direct reports.
- Build succession plans and organizational capabilities to support future growth.
- Drive employee engagement and foster a culture of accountability, teamwork, and continuous improvement.
- Model leadership behaviors aligned with company values and leadership expectations.
- Drive improvements in safety, quality, delivery, productivity, and cost performance.
- Utilize Lean Manufacturing, MPS, and problem-solving methodologies to eliminate waste and improve operational reliability.
- Lead initiatives that improve throughput, cycle times, schedule attainment, and labor productivity.
- Establish operational performance dashboards and metrics.
- Drive continuous improvement efforts focused on production execution.
- Partner closely with Tech Ops Engineering for technical support and continuous improvement initiatives.
- Partner with Process Engineering for campaign execution support and process optimization.
- Partner with Supply Chain and Scheduling teams for production planning and prioritization.
- Partner with Quality and Compliance teams to maintain inspection readiness and GMP compliance.
- Partner with Facilities and Maintenance teams to ensure operational asset readiness.
- Ensure manufacturing operations comply with GMP, safety, environmental, and company requirements.
- Maintain inspection-ready operations.
- Support deviation investigations, CAPAs, change controls, and risk assessments.
- Drive quality culture and right-first-time execution.
- Ensure production personnel maintain required training and qualification status.
- Bachelor's degree in Engineering, Science, Operations Management, or related discipline or more than 15 years experience in pharmaceutical manufacturing or similar industry.
- Minimum 8 years of pharmaceutical, biotechnology, or manufacturing operations experience.
- Minimum 5 years of people leadership experience.
- Demonstrated experience leading GMP manufacturing operations.
- Strong understanding of production planning, scheduling, and manufacturing execution.
- Proven track record of leading cross-functional teams and driving operational performance.
- Advanced degree in Engineering, Operations, or related field.
- Experience supporting clinical supply manufacturing operations.
- Lean Six Sigma certification or equivalent operational excellence experience.
- Experience managing multi-shift operations.
- Knowledge of scheduling systems, SAP, digital manufacturing, and manufacturing analytics.
- Leads through others and develops organizational capability.
- Creates alignment across multiple functions and priorities.
- Balances strategic thinking with operational execution.
- Makes informed, data-driven decisions under uncertainty.
- Builds strong partnerships and fosters a culture of accountability.
- Champions safety, compliance, operational excellence, and employee engagement.
#eligibleforERP MSJR #PSCS FLEx2026
- Change Management
- Decision Making
- Good Manufacturing Practices (GMP)
- Lean Six Sigma Process Improvement
- Manufacturing
- Operations Management
- People Leadership
- Process Improvements
- Strategic Alliances
- Strategic Thinking
- Continuous Improvement
- Lean Six Sigma (LSS)
- Manufacturing Operations
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts
The salary range for this role is $129,000.00 - $203,100.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
- medical, dental, vision healthcare and other insurance benefits (for employee and family)
- retirement benefits, including 401(k)
- paid holidays
- vacation
- compassionate and sick days
More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.
- Employee Status: Regular
- Relocation: Domestic
- VISA Sponsorship: No
- Travel Requirements: 10%
- Flexible Work Arrangements: Not Applicable
- Shift: 1st - Day, 2nd - Evening
- Valid Driving License: No
- Hazardous Material(s): n/a
- Job Posting End Date: 08/31/2026
Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
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