Director, Operational Technology

Kodiak Gas Services LLC; The Woodlands (TX); Hybrid; USD 180,000 - 260,000; Full time

Job summary

Kodiak Gas Services is seeking a Director of Operational Technology to lead commercializing our OT products and drive feature innovation. This role sits at the intersection of product, engineering, and go-to-market, translating cutting-edge technology into scalable, revenue-generating outcomes.

You will own the OT roadmap, partner with Sales and Operations, and oversee governance, security and deployment across field operations, while guiding teams through rapid, data-driven iterations.

Qualifications

• 5+ years in product management or tech operations.
• Experience commercializing AI/ML SaaS products.
• Hands-on OT solution design and implementation at scale.

Responsibilities

• Lead commercialization of OT technology products from beta to full release.
• Own and prioritize the OT roadmap balancing new features with stability.
• Collaborate with Sales, IT, and Operations to translate market needs into requirements.
• Establish governance, security, and monitoring for OT solutions.

Skills

Product management

Technology operations

AI/ML product development

LLMs / generative AI

Communication skills

Tools

MLOps tooling

AWS

GCP

Azure

APIs

Job description

JOIN THE PEOPLE POWERING KODIAK

Kodiak understands that our most valuable resource is our employees, and in order to provide industry-leading service and runtime, you must attract and retain premier talent. To accomplish this, Kodiak focuses on providing internal professional development and training, as well as the best benefits package in the industry.

Position Summary

We are looking for a strategic and execution-driven Director of Operational Technology to lead the commercialization of our Technology products, drive continued feature innovation, and spearhead the development and implementation of OT solutions that enhance our internal operations. This is a high-impact leadership role at the intersection of product, engineering, and go-to-market — ideal for someone who thrives on turning cutting-edge capabilities into scalable, revenue-generating solutions while also applying technology to optimize how we work internally.

Key Responsibilities

Product Commercialization

• Develop and execute strategies for technology products, from beta launch through full-scale operational and commercial release
• Partner with Sales and Operations to define pricing, and positioning that resonates with target customers
• Build and manage relationships with key customers and partners to drive adoption and generate feedback loops that inform the product roadmap
• Establish product success metrics and KPIs, and hold teams accountable for results

Product & Feature Development

• Own and prioritize the operational technology roadmap, balancing new feature development with platform stability and scalability
• Collaborate with IT and Operations teams to translate customer needs and market signals into actionable product requirements
• Champion a culture of continuous improvement, iterating rapidly based on usage data, customer feedback, and competitive intelligence

OT Solutions for Internal Operations

• Assess current operational workflows and identify high-impact opportunities where OT solutions can drive efficiency, reduce friction, and improve outcomes
• Design, develop, and implement OT systems and tools that integrate with existing platforms used by the operations department
• Lead the evaluation and selection of third‑party OT platforms, vendors, and technologies that align with company goals
• Establish governance frameworks, security protocols, and monitoring practices to ensure OT solutions are reliable, scalable, and compliant
• Partner closely with the operations department to ensure solution adoption, provide change management support, and measure impact post‑implementation
• Build feedback loops between internal OT deployments and external product development — using real‑world operational learnings to sharpen the product roadmap

Operational Leadership

• Establish processes and tooling that enable efficient product development at scale — from ideation through deployment
• Manage vendor and technology partner relationships relevant to the Operational Technology stack
• Ensure compliance, security, and reliability standards are embedded throughout the product and OT lifecycle

Qualifications

• 5+ years of experience in product management, technology operations, or a related field.
• Demonstrated experience commercializing AI, ML, or data-driven SaaS products — from concept to revenue
• Hands‑on experience designing and implementing OT solutions that improve operational efficiency at scale
• Strong understanding of the AI/ML product development lifecycle, including model training, evaluation, deployment, and monitoring
• Exceptional communication skills
• Preferred Experience working with LLMs, generative AI, or predictive AI products
• Background in technical program management or solutions engineering
• Familiarity with MLOps tooling, cloud infrastructure (AWS/GCP/Azure), and API-based product delivery
• Experience integrating OT systems with enterprise platforms (ERP, CRM, ITSM, etc.)
• Track record of driving operational change management initiatives alongside technology deployments
• Experience scaling products from early adopters to enterprise customers
• Experience in Project Management and Process Improvements

Other Requirements

• Willingness to travel to field locations (as needed) – 50% of time.
• Ability to work in both office and operational/field environments.

#operationssupport #businesssuport

Kodiak Gas Services is an Equal Employment Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

Kodiak understands that our most valuable resource is our employees, and in order to provide industry-leading service and runtime, you must attract and retain premier talent. To accomplish this, Kodiak focuses on providing internal professional development and training, as well as the best benefits package in the industry.

Kodiak’s 99.5%+ Runtime is the Result of Empowering Partnership with Employees, Stakeholders, Customers, and Vendors.