Director, Onboarding and Employee Experience

School-District-of-Philadelphi; Philadelphia (Philadelphia County); On-site; USD 91,000 - 143,000; Full time

Job summary

The School District of Philadelphia seeks a strategic leader to drive onboarding and the employee experience from offer to successful integration. You will develop, implement, and continually improve onboarding, orientation, and engagement initiatives to strengthen culture and retention.

You will partner with Talent Acquisition, HRIS, Employee Relations and school leaders to deliver a seamless, data-driven employee journey and elevate service excellence across the district.

Qualifications

• Bachelor’s degree in Human Resources, Organizational Development or related field.
• Seven years of full-time, paid, professional, progressively responsible HR/OD or related leadership experience, in a large district, agency or corporation, with at least three in supervisory roles.
• Master’s degree preferred; or Master’s degree with five years of experience in HR/OD or related leadership.
• All work experience related to the position must be included on the resume.

Responsibilities

• Lead district-wide onboarding and employee experience strategies.
• Design differentiated onboarding pathways and coordinate new employee orientation.
• Ensure compliance with employment requirements and track time-to-productivity.
• Develop service standards and dashboards to monitor engagement and retention.
• Collaborate with HR, Recruitment, and leaders to deliver seamless employee experiences.

Skills

Employee engagement

Organizational culture

Change management

Customer service

Adult learning

Leadership development

Project management

Facilitation

Strategic planning

Supervision

Education

Bachelor's degree in HR/OD

Master’s degree in HR/OD (preferred)

Job description

Director, Onboarding and Employee Experience - (50032408)DescriptionTitle: Director, Onboarding and Employee ExperienceDepartment: Office of TalentReports To: Deputy Chief, Talent AcquisitionSalary Range: $91,317 - $142,730The School District of Philadelphia is committed to becoming the fastest improving District in the country and transforming the educational opportunities it offers to our city’s more than 198,000 students. The District seeks leaders who have a passion for working with schools and communities who are committed to ensuring all students achieve. Serving a population as diverse as ours requires creativity, commitment and vision. Will you join us?Job SummaryThe Director, Onboarding and Employee Experience serves as the District's strategic leader responsible for creating an exceptional employee experience from offer acceptance through successful integration into the School District of Philadelphia. The Director develops, implements, and continuously improves comprehensive onboarding, orientation, induction, customer service, hospitality, and employee engagement initiatives that foster organizational culture, accelerate employee success, improve retention, and strengthen workforce effectiveness. The incumbent serves as the District's ambassador for employee experience by ensuring every employee - from classroom teachers to executive leaders - receives consistent, high-quality support throughout key employment transitions.Essential Functions• Leads District-wide employee onboarding strategy.• Designs differentiated onboarding pathways.• Coordinates new employee orientation.• Ensures compliance with employment requirements before start dates.• Improves time-to-productivity.• Develops customer service standards for the onboarding and employee experience.• Creates employee service excellence expectations.• Improves employee satisfaction.• Leads hospitality initiatives.• Builds an employee-centered culture.• Develops programs which nurture the organizational culture and promoting belonging.• Increases employee engagement and fosters collaboration.• Promotes organizational values.• Supports leadership development initiatives.• Provide structured support for new hires, employee transition for internal promotions, transfers, interim appointments, leadership transitions; school-based and central office employees.• Collaborates with Recruitment, Talent Support Services for HRIS, Employee Relations, Professional Learning, Communications, Payroll, School Leaders and Executive Leadership; maintains strategic partnerships to ensure a seamless employee experience.• Monitors onboarding completion.• Tracks employee engagement.• Analyzes retention trends; conducts employee surveys.• Develops executive dashboards.QualificationsMinimum Requirements• Bachelor’s degree from an accredited college or university in Human Resources, Organizational Development or a related field.• Seven years of full-time, paid, professional, progressively responsible human resources, organizational development, employee experience, talent operations or related leadership experience in a large school district, governmental agency or corporation, at least three of which have been in an administrative or supervisory capacity.• Master’s degree preferred. OR• Master’s degree from an accredited college or university in Human Resources, Organizational Development or a related field.• Five years of full-time, paid, professional, progressively responsible human resources, organizational development, employee experience, talent operations or related leadership experience in a large school district, governmental agency or corporation, at least three of which have been in an administrative or supervisory capacity.• All work experience related to the position must be included on the resume.Knowledge, Skills and Abilities• Demonstrated knowledge of:o the principles of employee engagement. o organizational culture. o change management administration and best practices. o customer service principles.o adult learning principles and practices. o leadership development. o project management and project management tools. o facilitation approaches to engage adults in collaboration. o the principles and practices of strategic planning.o supervisory methods and techniques.• Demonstrated ability to:o effectively set goals, hold individuals accountable, and supervise the work of others.o lead effective, collaborative team meetings. o exercise excellent attention to detail. o maintain records, analyze data, and use data to identify key levers for decisions. o exhibit discretion and tact when dealing with confidential and sensitive matters. o communicate effectively, both orally and in writing. o establish and maintain effective working relationships.DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.NondiscriminationThe School District of Philadelphia provides equal employment opportunities to all employees and applicants for employment without regard to race, color, age, creed, religion, sex, sexual orientation, ancestry, national origin, disability, pregnancy, marital status, genderidentity, or genetic information. Please refer to Board Policy 348 for further information regarding the District's commitment to Nondiscrimination in Employment Practices.Primary Location: Talent Operations (940F)Job: Central OfficeOrganization: The School District of Philadelphia RegularEmployee Status: Non-ManagementJob Posting: Sep 12, 2026, 9:15:19 PMUnion Affiliation: Not represented by a unionOvertime Status: ExemptUnposting Date: Nov 11, 2026, 9:59:00 PM